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Liability Claims Manager Jobs in Tennessee (NOW HIRING)

LeoForce

SVP of Litigation

Franklin, TN · On-site

$275 - $300/hr

Lead the organization's litigation, claims, insurance, and risk management functions, with approximately 95% of claims involving professional liability matters * Manage and develop senior leaders ...

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Liability Claims Manager information

What does a liability claims manager do?

A Liability Claims Manager oversees the process of handling, investigating, and resolving liability insurance claims. They assess claims to determine the insurer’s liability, manage a team of claims adjusters, and ensure compliance with company policies and legal regulations. Their responsibilities also include negotiating settlements, maintaining accurate records, and communicating with clients, legal professionals, and other stakeholders. The goal is to ensure claims are processed efficiently while minimizing losses for the insurance company.

What are the key skills and qualifications needed to thrive as a liability claims manager?

To thrive as a Liability Claims Manager, you need expertise in insurance claims processes, risk assessment, and a bachelor's degree in a relevant field such as business or law. Familiarity with claims management software, regulatory compliance systems, and industry certifications like AIC or CPCU is often required. Strong negotiation, analytical thinking, and leadership skills help manage complex claims and guide teams effectively. These abilities are crucial for minimizing financial loss, ensuring regulatory compliance, and delivering fair, timely resolutions for all parties involved.

What are some common challenges faced by liability claims managers when handling complex cases?

Liability Claims Managers often encounter challenges such as interpreting ambiguous policy language, managing high volumes of claims, and coordinating with multiple stakeholders like legal counsel, clients, and adjusters. They must also stay current with evolving regulations and ensure thorough investigations to minimize risk for their organization. Effective communication, attention to detail, and strong negotiation skills are essential for navigating these complexities and reaching fair claim resolutions.

What is the difference between Liability Claims Manager vs Claims Adjuster?

AspectLiability Claims ManagerClaims Adjuster
CredentialsRelevant insurance certifications, managerial experienceInsurance licenses, claims handling certifications
Work EnvironmentOffice-based, managerial oversight, team coordinationField or office-based, investigating claims
Employer & Industry UsageInsurance companies, risk management firmsInsurance companies, third-party administrators

Liability Claims Managers oversee the claims process, manage teams, and develop strategies for handling liability claims. Claims Adjusters focus on investigating individual claims, assessing damages, and determining liability. While both roles require insurance knowledge and certifications, Claims Adjusters are more hands-on with claim investigation, whereas Liability Claims Managers handle broader management responsibilities within the claims department.

What are the most commonly searched types of Liability Claims jobs in Tennessee?

The most popular types of Liability Claims jobs in Tennessee are:

What are popular job titles related to Liability Claims Manager jobs in Tennessee?

For Liability Claims Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Liability Claims Manager jobs in Tennessee look for?

The top searched job categories for Liability Claims Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Liability Claims Manager jobs?

Cities in Tennessee with the most Liability Claims Manager job openings:

Liability Claims Manager jobs near you
Infographic showing various Liability Claims Manager job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution.

Specialist, General Liability

Pilot Flying J

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 25 days ago

Pilot Company rating

6.1

Company rating: 6.1 out of 10

Based on 539 frontline employees who took The Breakroom Quiz

353rd of 740 rated retailers

Job description

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

*We are seeking applicants with a local presence in Knoxville, TN or the surrounding communities.

Job Description

The adjuster will learn the claims handling process and develop skills to examine, investigate, and resolve liability claims. The adjuster will primarily handle claims concerning customer property damage and Pilot property damage. The adjuster will also examine and investigate guest behavior type claims and will be introduced to handling a limited number of bodily injury claims as skills develop. 

In this role you will: 

  1. Examine and investigate customer property damage claims as well as Pilot property damage claims
  2. Maintain an efficient diary of pending claims with an emphasis on continuous improvement of individual claim closure rate
  3. Develop an understanding of the investigation process, seeking guidance from adjuster II's, senior adjusters, and management
  4. Perform other required duties based on the needs of the team
Qualifications
  • High school diploma or equivalent certification required

  • This position requires candidates to be legally authorized to work in the United States without employer sponsorship

  • We are seeking applicants with a local presence in Knoxville, TN, or the surrounding communities.

Additional Information

Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

All your information will be kept confidential according to EEO guidelines

What Pilot Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Pilot Company

Sourced by ZipRecruiter

Pilot Flying J is an American-based company situated in Knoxville, TN, USA. Founded in 1958, it falls under the travel-center industry, providing comprehensive services to professional drivers, recreational travelers, and road users. Pilot Flying J offers amenities such as refueling facilities, convenience stores, fast-food restaurants, and trucking supplies services, positioning itself as a crucial part of America's interstate highway system.

Industry

Gasoline stations, petroleum and petroleum products wholesalers and retail

Company size

10,000+ Employees

Headquarters location

Knoxville, TN, US

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