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Lexus Service Advisor Jobs in California (NOW HIRING)

Temecula Valley Toyota

Service Advisor

Temecula, CA · On-site

$6.0K - $13K/mo

Toyota or Lexus experience PREFERRED! * Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers. * Broad scope of automotive mechanical/electrical knowledge. * ADP ...

Temecula Valley Toyota

Service Advisor

Temecula, CA · On-site

$6.0K - $13K/mo

Toyota or Lexus experience PREFERRED! * Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers. * Broad scope of automotive mechanical/electrical knowledge. * ADP ...

Temecula Valley Toyota

Service Advisor

Temecula, CA

Toyota or Lexus experience PREFERRED! * Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers. * Broad scope of automotive mechanical/electrical knowledge. * ADP ...

Automotive World Inc

Service AdvisorWriter

Berkeley, CA · On-site

Previous experience as an automotive service advisor or similar role preferred. Strong knowledge of Honda, Acura, Toyota, and Lexus vehicles. Excellent communication and interpersonal skills. Ability ...

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All JobsLexus Service Advisor JobsLexus Service Advisor Jobs in California

Lexus Service Advisor information

See California salary details

$11

$25

$44

How much do lexus service advisor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for lexus service advisor in California is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.42 per hour, depending on experience, location, and employer.

What is the difference between Lexus Service Advisor vs Automotive Service Advisor?

AspectLexus Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingHigh school diploma, ASE certifications often preferred
Work EnvironmentLuxury dealership, specialized in Lexus vehiclesVarious automotive service centers, including independent and dealership shops
Employer & Industry UsageExclusive to Lexus dealershipsUsed across multiple automotive brands and service centers
Job ResponsibilitiesCustomer communication, service recommendations, warranty processingCustomer service, repair order management, parts coordination

Both roles involve customer interaction and service coordination, but Lexus Service Advisors focus specifically on Lexus vehicles within luxury dealerships, often requiring specialized training. Automotive Service Advisors work across various brands and environments, with broader industry application.

What does a Lexus Service Advisor do?

A Lexus Service Advisor acts as the main point of contact between customers and the service department at a Lexus dealership. They are responsible for understanding the customer's vehicle concerns, explaining recommended maintenance or repairs, and coordinating service appointments. Service Advisors also provide estimates, keep customers informed about their vehicle’s status, and ensure a high level of customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as a Lexus Service Advisor, and why are they important?

To thrive as a Lexus Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or higher with relevant experience in the automotive industry. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific tools like Lexus' service platforms is often required. Exceptional communication, problem-solving, and organizational abilities help advisors build trust and efficiently manage customer concerns. These skills ensure high customer satisfaction, accurate service recommendations, and effective workflow in a dealership environment.

How does a Lexus Service Advisor typically collaborate with technicians and customers during the repair process?

A Lexus Service Advisor acts as the liaison between customers and the service team, ensuring a smooth and transparent repair process. They begin by discussing vehicle concerns with customers, then relay this information to technicians for accurate diagnostics. Throughout the repair, the advisor provides updates to customers, explains recommended services, and helps prioritize repairs based on urgency and budget. This role requires strong communication and organizational skills to balance customer satisfaction with efficient workflow in the service department.
What are popular job titles related to Lexus Service Advisor jobs in California? For Lexus Service Advisor jobs in California, the most frequently searched job titles are:
What job categories do people searching Lexus Service Advisor jobs in California look for? The top searched job categories for Lexus Service Advisor jobs in California are:
What cities in California are hiring for Lexus Service Advisor jobs? Cities in California with the most Lexus Service Advisor job openings:
Lexus Service Advisor jobs near you
Infographic showing various Lexus Service Advisor job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,235 per year, or $25.6 per hour.

Service Advisor

Temecula Valley Toyota

Temecula, CA • On-site

$6.0K - $13K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Overview
Temecula Valley Toyota is the fastest growing Toyota dealership in the USA with phenomenal Customer Satisfaction. View comments on Google and Yelp! If you are an enthusiastic self-starter with a passion for customer service, selling and enjoy working with people, then you need to be a part of our Temecula Valley Toyota Team!
The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible.
The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, Service Advisor experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. ASE certification a plus. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.
In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
Responsibilities
  • Maintain an Excellent CSI (Customer Satisfaction Index) - a MUST!!
  • Assist customers with any service needs they have for their vehicle.
  • Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle.
  • Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations.
  • Ensures that required documentation is complete and is in compliance with regulations and standards.
  • Complies with and enforces all safety policies and procedures.
  • Attends all staff meetings, trainings, and educational classes as required.
  • Helps educate/train new staff members.
  • Problem solving, reporting research results, attention to detail.
  • Continually learn about product updates, features, accessories to better assist customer needs.
  • Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
  • Follow all company policies and procedures.
  • Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors.
  • Product knowledge & safety.
  • Patience and high energy personality, computer literate management.
  • Performs other duties as assigned.

Qualifications
  • MUST HAVE Automotive Dealership Service Advisor experience. Not others need apply!
  • Toyota or Lexus experience PREFERRED!
  • Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers.
  • Broad scope of automotive mechanical/electrical knowledge.
  • ADP/CDK computer programs experience a PLUS!!
  • Pleasant/friendly demeanor and an outgoing personality.
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
  • Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
  • Unrestricted driver's license and clean driving record.
  • Able to drive both automatic and standard-transmission vehicles.
  • Basic computer and internet skills.
  • Product knowledge a PLUS!
  • Willingness to learn.
  • A desire to work in a commission, performance-based environment.
  • Ability to multi-task and follow tasks as assigned.
  • Professional appearance and work ethic.
  • Self-Starter and Self-Motivator.
  • Ability to work well in a process driven environment.
  • Bilingual a PLUS!

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