Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and ... to-end * 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing ...
Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and ... to-end * 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing ...
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.
SCM Expert
Indianapolis, IN · On-site
$75K - $92K/yr
LEX) for 3rd party customers and cross divisional supplies -Act as SPOC for escalation issues for ... call +1(877)395-2339 and let us know the nature of your request and your contact information.
SCM Expert
Indianapolis, IN · On-site
$75K - $92K/yr
LEX) for 3rd party customers and cross divisional supplies -Act as SPOC for escalation issues for ... call +1(877)395-2339 and let us know the nature of your request and your contact information.
Lex 1 information
See Indiana salary details
$16.99 is the 25th percentile. Wages below this are outliers.
$15.78 - $17.86
43% of jobs
The median wage is $18.90 / hr.
$17.86 - $19.94
14% of jobs
$19.94 - $22.02
9% of jobs
$23.74 is the 75th percentile. Wages above this are outliers.
$22.02 - $24.10
11% of jobs
$24.10 - $26.18
13% of jobs
$26.18 - $28.26
6% of jobs
$28.26 - $30.34
2% of jobs
$30.34 - $32.42
0% of jobs
$32.42 - $34.50
0% of jobs
$34.50 - $36.58
1% of jobs
$36.58 - $38.66
1% of jobs
$15
$21
$38
How much do lex 1 jobs pay per hour?
What are some common challenges faced by Lex 1 professionals when working with large volumes of legal documentation?
What is the difference between Lex 1 vs Paralegal?
| Aspect | Lex 1 | Paralegal |
|---|---|---|
| Required Credentials | Legal training, certification often preferred | Legal assistant training, certification optional |
| Work Environment | Law firms, corporate legal departments | Law firms, government agencies, corporate legal teams |
| Employer & Industry Usage | Legal industry, law offices | Legal industry, law offices, courts |
| Common Search & Comparison | Legal assistant roles, legal support jobs |
Lex 1 and Paralegal roles share many similarities, including work environment and industry usage. However, Lex 1 typically requires more specialized legal training or certification and may involve more complex legal tasks. Paralegals often assist lawyers with research and document preparation but may have less formal legal education. Understanding these differences helps job seekers identify the right role based on their credentials and career goals.
What are Lex 1 professionals?
What are the key skills and qualifications needed to thrive as a Legal Executive (Lex 1), and why are they important?
Deloitte rating
8.1
Based on 86 frontline employees who took The Breakroom Quiz
58th of 138 rated financial services
Job description
Amazon Connect Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As an Amazon Connect technical Consultant, you'll be a hands-on contributor for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:
- Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
- Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
- Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
- Support sprint execution by managing dependencies and unblocking development across teams
- Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
- Troubleshoot production issues and support release cutovers and post-go-live stabilization
- Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 3+ years of overall experience in IT/software delivery, including delivering enterprise contact center or cloud solutions end-to-end
- 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
- Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
- Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
- Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
- Telephony/SIP and contact center migration experience
- AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Amazon Connect Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As an Amazon Connect technical Consultant, you'll be a hands-on contributor for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:
- Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
- Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
- Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
- Support sprint execution by managing dependencies and unblocking development across teams
- Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
- Troubleshoot production issues and support release cutovers and post-go-live stabilization
- Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 3+ years of overall experience in IT/software delivery, including delivering enterprise contact center or cloud solutions end-to-end
- 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
- Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
- Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
- Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
- Telephony/SIP and contact center migration experience
- AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US