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Level One Rope Access Jobs in California (NOW HIRING)

Employee assistance program - access to counseling services and other tools to improve work/family ... One Pass Select (gym membership subscription) Additional Perks: * VPTO (Volunteer paid time off ...

A Taste of What You'll Do We are seeking Level 1 Maintenance Interns to join our team at Livingston ... access to an employee wine shop, and more! Additional information will be provided before your ...

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Level One Rope Access information

See California salary details

$10

$54

$78

How much do level one rope access jobs pay per hour?

As of May 29, 2026, the average hourly pay for level one rope access in California is $54.27, according to ZipRecruiter salary data. Most workers in this role earn between $42.45 and $67.84 per hour, depending on experience, location, and employer.

What is a Level One Rope Access job?

A Level One Rope Access job involves working at heights using specialized rope systems to perform inspections, maintenance, or construction tasks in difficult-to-reach areas. Level One is the entry-level certification under the Industrial Rope Access Trade Association (IRATA) or Society of Professional Rope Access Technicians (SPRAT). Workers are required to operate under the supervision of higher-level technicians and must follow strict safety protocols. This role is common in industries such as construction, oil and gas, and wind energy.

What are the key skills and qualifications needed to thrive in the Level One Rope Access position, and why are they important?

To thrive as a Level One Rope Access technician, you need a solid understanding of basic rope access techniques, physical fitness, and a minimum of IRATA or SPRAT Level 1 certification. Experience using personal protective equipment (PPE), rigging gear, and specialized safety systems is essential. Strong communication skills, attention to detail, and a commitment to teamwork set top candidates apart. These skills are vital because they ensure safety, compliance, and effective collaboration when working at heights or in challenging environments.

What are the typical daily responsibilities of a Level One Rope Access technician?

As a Level One Rope Access technician, your day-to-day tasks usually involve assisting with the setup and inspection of rope access systems, performing hands-on work such as cleaning, inspection, or maintenance at heights, and following all safety protocols under the supervision of higher-level technicians. You'll collaborate closely with your team, participate in safety briefings, and help ensure all equipment is properly maintained and logged. While Level One techs focus mainly on executing assigned tasks, reliability and diligence are essential, as these roles form the foundation for more advanced positions in the rope access field. This entry-level role provides valuable on-the-job experience that can lead to higher certifications and greater responsibility over time.
What are popular job titles related to Level One Rope Access jobs in California? For Level One Rope Access jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Level One Rope Access jobs? Cities in California with the most Level One Rope Access job openings:
Infographic showing various Level One Rope Access job openings in California as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution, with an average salary of $112,874 per year, or $54.3 per hour.

Technical Support Agent-Level 1

Global TekMed Holdings, LLC

Chula Vista, CA

$19 - $24/hr

Full-time

Medical, Retirement, PTO

Posted 10 days ago


Job description

COMPANY OVERVIEW
Global TekMed Holdings is an industry-leading organization that utilizes innovative technology and exceptional service to simplify and enhance complex business processes. Acting as a reliable partner by providing exceptional customer service allows us to navigate complex procedures through efficient process definition, implementation and execution. We are honored to partner with Veteran focused businesses and clients to enhance their lives and autonomy.
POSITION OVERVIEW
We are looking for a service-oriented and technically capable Level 1 Technical Support Agent to support our help desk operations. This role is ideal for someone with experience providing front-line technical support, troubleshooting common issues, and delivering excellent service in a web-based application environment.
The Level 1 Technical Support Agent will report to the Support Manager and will oversee the day-to-day operations of the support desk, ensuring timely and high-quality responses to customer inquiries, incidents, and service requests.

SUPERVISORY RESPONSIBILITIES:
  • None

ESSENTIAL DUTIES amp; RESPONSIBILITIES:
  • Provide first-level technical support to internal teams and external customers through phone, email, chat, and ticketing systems.
  • Troubleshoot and resolve common issues related to web applications, user accounts, system access, permissions, browsers, and general functionality
  • Document, track, and manage support requests, ensuring accurate records and timely follow-up
  • Escalate high-priority, unresolved, or complex issues to the appropriate internal teams
  • Assist users with application navigation, general questions, and basic technical guidance
  • Contribute to knowledge base content, user documentation, and support process improvements
  • Identify recurring issues and assist with testing updates, enhancements, and workflows
  • Maintain confidentiality and adhere to company security and privacy standards
  • Other duties as assigned.

KNOWLEDGE, SKILLS, amp; ABILITIES:
  • Strong customer service and communication skills (written and verbal)
  • Ability to troubleshoot and resolve basic technical issues in a fast-paced environment
  • Familiarity with web applications and core concepts (browsers, accounts, permissions, navigation)
  • Experience supporting both internal users and external customers with professionalism
  • Strong organizational skills with the ability to manage multiple support requests simultaneously
  • Working knowledge of ticketing systems such as Zoho Desk or similar platforms
  • Ability to clearly document issues, solutions, and processes
  • Strong problem-solving skills with the ability to assess issues and recommend next steps
  • Ability to remain calm, professional, and empathetic in challenging situations
  • Collaborative mindset with the ability to work cross-functionally

EDUCATION amp; EXPERIENCE
  • 1–3 years of experience in customer support, technical support, or help desk roles preferred
  • Experience supporting SaaS platforms, web-based applications, or technology-driven environments preferred
  • Experience supporting both internal users and external customers is preferred
  • Familiarity with B2C customer support environments is a plus
  • Experience creating user guides, help articles, or support documentation is a plus

PHYSICAL REQUIREMENTS amp; WORK ENVIRONMENT:
  • Prolonged periods of standing or sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
Benefits:
  • 401(k) Plan
  • Medical Insurance
  • Paid Holidays
  • Paid Time Off
  • Private Gym
We are an Equal Opportunity Employer
Global TekMed Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.