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Level One Rope Access Jobs Near Me

... 1 and Level 2 support across our Microsoft 365 environment. This role is ideal for someone who ... Advanced Support (Level 2) * Manage identity, security groups, and device access in Entra ID ...

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Level One Rope Access information

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How much do level one rope access jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for level one rope access in the United States is $54.99, according to ZipRecruiter salary data. Most workers in this role earn between $43.03 and $68.75 per hour, depending on experience, location, and employer.

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What states have the most Level One Rope Access jobs?

States with the most job openings for Level One Rope Access jobs include:

A map of the United States highlighting the number of Level One Rope Access job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Level One Rope Access job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Full-time

Posted 13 days ago


Job description

IT Support Specialist

We are seeking a detailoriented, customerfocused IT Support Specialist to provide Level 1 and Level 2 support across our Microsoft 365 environment. This role is ideal for someone who enjoys solving technical problems, supporting end users, and working with modern cloudbased tools. 

This position is based out of our Dublin, OH location with some travel to job sites.

Key Responsibilities

Support & Troubleshooting

  • Serve as the first and second point of contact for IT support via phone, email, and ticketing system.
  • Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.
  • Provide setup and ongoing support for Microsoft Teams Rooms, video conferencing, and AV equipment.
  • Handle user onboarding/offboarding, including account setup and hardware provisioning.
  • Troubleshoot Microsoft 365 applications, printers, and file access (Egnyte).
  • Deliver highquality, customerfocused support.

Advanced Support (Level 2)

  • Manage identity, security groups, and device access in Entra ID / Azure AD.
  • Administer and troubleshoot Microsoft Intune for device configuration, compliance, and policies.
  • Support Egnyte file management, permissions, and sync issues.
  • Resolve networking issues (DNS, DHCP, IP configuration, switches, WiFi).
  • Support cybersecurity practices including MFA, encryption, patching, and endpoint compliance monitoring.
Required Skills & Experience
  • 3–5 years of IT support experience (Level 1 and Level 2).
  • Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune (required).
  • Experience supporting Microsoft Teams, video conferencing platforms, Microsoft Teams Rooms, or AV technology. Direct Microsoft Teams Rooms experience is preferred.
  • Strong customer service and communication skills.
  • Understanding of networking basics (IP, DNS, DHCP).
  • Experience with cloud filesharing platforms (Egnyte preferred).
  • Knowledge of cybersecurity fundamentals (MFA, endpoint protection, secure access).
  • Experience with printer/peripheral troubleshooting and remote support tools.
  • Certifications such as CompTIA A+, Network+, or Microsoft MD100/MD102 are a plus.
  • Ability to document processes and contribute to knowledge bases.
Soft Skills
  • Strong customer service orientation
  • Clear communicator able to explain technical solutions
  • Organized, detailoriented, and able to manage multiple priorities
  • Selfstarter with a collaborative mindset and willingness to learn