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Level 3 Jobs in Virginia (NOW HIRING)

TeamLogic IT

MSP Level 3 Technician

Alexandria, VA · On-site

$75K - $100K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses (SMB). The ideal ...

Kaimetrix

Network Engineer - Level III

Fort Belvoir, VA · On-site

$80 - $100/hr

About the role Network Engineer - Level III to support planning, implementation, and operation of enterprise network services in a secure, mission‑critical environment. This role ensures network ...

BlupaceUS LLC

Be Seen First

Data Centre Technician - Level 3

Richmond, VA · On-site

$25 - $32/hr

Data Centre Technician - Level 3 / Lead Technician Location: Data Center- Altoona, IA, (Multiple Locations) Employment Type: Contract Position Summary The Lead Technician is responsible for deploying ...

Brightworks IT

Level 3 Technical Lead

Richmond, VA · On-site

$95 - $130/hr

Level 3 Technical Lead -- Brightworks IT Location: Richmond, VA | Type: Full-Time | Reports to: VP of Operations About Brightworks IT Brightworks IT is a growing managed services provider delivering ...

Tulk LLC

Business Analyst Level 3

Fort Belvoir, VA · On-site

Business Analyst Level 3 TULK is a leading boutique consulting firm providing technology and management consulting services to the US Federal Government. Our expert team assists Defense and National ...

Tulk LLC

Business Analyst Level 3

Fort Belvoir, VA · On-site

Business Analyst Level 3 TULK is a leading boutique consulting firm providing technology and management consulting services to the US Federal Government. Our expert team assists Defense and National ...

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Showing results 41-60

All JobsLevel 3 JobsLevel 3 Jobs in Virginia

Level 3 information

See Virginia salary details

$10.9K

$85.9K

$112K

How much do level 3 jobs pay per year?

As of Sep 5, 2026, the average yearly pay for level 3 in Virginia is $85,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $106,600.00 per year, depending on experience, location, and employer.

What is a level 3?

Level 3 jobs typically refer to positions that require advanced skills, experience, or qualifications compared to entry-level (Level 1) and intermediate (Level 2) roles. These roles often involve more responsibility, supervision of junior staff, and the ability to work independently on complex tasks. Examples can include technical specialists, senior support roles, or supervisory positions, depending on the industry. Level 3 jobs may also require relevant certifications or a higher level of education.

What are the typical responsibilities and challenges of a level 3 support specialist?

As a Level 3 support specialist, your daily responsibilities often include resolving complex technical issues that have been escalated from Level 1 and Level 2 support teams. This may involve deep troubleshooting, system analysis, and collaborating closely with engineering or development teams to identify root causes and implement long-term solutions. One common challenge is balancing urgent escalations with ongoing project work, as well as maintaining up-to-date technical knowledge across multiple products or systems. Successful Level 3 specialists are proactive communicators who can work independently, document solutions thoroughly, and help mentor lower-level support staff.

What are the key skills and qualifications needed to thrive as a level 3 IT support technician?

To thrive as a Level 3 IT Support Technician, you need advanced knowledge of operating systems, networking, and troubleshooting, usually supported by a relevant degree or equivalent experience. Familiarity with enterprise tools like Active Directory, ticketing systems (e.g., ServiceNow), and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) is highly beneficial. Strong analytical thinking, excellent communication, and the ability to handle complex issues calmly make a technician stand out. These capabilities ensure rapid resolution of critical technical problems and maintain smooth IT operations for the organization.

What is the difference between Level 3 vs Level 2?

AspectLevel 3Level 2
CredentialsTypically requires certification or diplomaUsually requires basic certification or on-the-job training
Work EnvironmentSupervised, team-based settingsEntry-level, supervised tasks
Industry UsageCommon in technical, skilled tradesFound in similar fields as entry-level roles
Search IntentCompare with Level 2 rolesEntry-level or beginner roles

Level 3 roles typically require specific certifications and involve more complex tasks within team environments, whereas Level 2 roles are often entry-level with basic training. Understanding these differences helps job seekers identify the appropriate position based on their skills and experience.

What job categories do people searching Level 3 jobs in Virginia look for?

The top searched job categories for Level 3 jobs in Virginia are:

What cities in Virginia are hiring for Level 3 jobs?

Cities in Virginia with the most Level 3 job openings:

Level 3 jobs near you
Infographic showing various Level 3 job openings in Virginia as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $85,923 per year, or $41.3 per hour.

MSP Level 3 Technician

TeamLogic IT

Alexandria, VA • On-site

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

TeamLogic IT rating

9.3

Company rating: 9.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

8th of 226 rated it services

Job description

Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

Summary:
We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses (SMB). The ideal candidate will possess extensive technical knowledge, excellent problem-solving abilities, and a passion for delivering exceptional customer service in a dynamic IT environment.
Responsibilities:
  • Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians.
  • Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures.
  • System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards.
  • Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations.
  • Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery.
  • Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date.
  • Training and Mentorship: Provide guidance and mentorship to Level 1 and Level 2 technicians. Conduct training sessions to enhance the technical skills of the team and improve overall service quality.
  • Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities.
  • Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed.

Knowledge, Skills, & Qualifications:
  • Experience & Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus.
  • Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS).
  • Networking & Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar.
  • RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk.
  • Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization.
  • Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion.
  • Communication & Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service.
  • Adaptability & Team Collaboration: Ability to work in a fast-paced, evolving technology environment, continuously learning and contributing to a collaborative team culture.

Work Environment
This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines.
  • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.
  • Collaborative and supportive team culture.

Benefits:
  • Competitive salary and performance-based bonuses
  • Comprehensive health, dental, and vision insurance plans
  • Retirement savings plan with employer matching
  • Generous paid time off and holiday schedule
  • Professional development opportunities and reimbursement for certifications
  • Supportive and collaborative work environment

Company Overview
We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.
Compensation: $75,000.00 - $100,000.00 per year
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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