Scope of Work: Servicepoint has a customer seeking Level 3 Network Engineer for a 3 month temp to hire 100% onsite position located in Arlington TX. This would be working normal business hours Monday-Friday. We are looking for a strong Level 3 Network Engineer with deep hands-on expertise in routing, switching, and troubleshooting within complex environments. In addition to technical strength, this role requires
some leadership experience and the ability to operate at a higher level within the organization. While this is not a formal management role, we are looking for someone who can act as a technical leader and represent the team confidently at all levels of the organization. The ideal candidate should have:
- Proven experience leading projects or initiatives end-to-end
- Ability to mentor and guide junior engineers while influencing technical direction
- Strong ownership mindset and the ability to drive complex issues to resolution
- Experience coordinating across teams and managing major incident response
- Strong presentation and communication skills, with the ability to effectively engage and present to upper management
- Ability to translate technical concepts into clear, business-focused messaging
- ACI Fabric Leadership: Design and manage a Multi-Pod/Multi-Site Cisco ACI environment. Oversee the configuration of Tenants, VRFs, Bridge Domains, ESGs, EPGs, and Contracts
- Security & Segmentation: Architect and deploy segmentation strategies within the Data Center to prevent lateral movement of threats.
- Tier 3 Escalation: Serve as the final point of escalation for complex network outages (L1-L7). Conduct deep-dive root cause analysis (RCA) using packet capture and advanced telemetry
- Maintain computer networks including routers, switches, VPNs and other physical hardware/software
- Monitor systems to improve network performance for all systems
- Troubleshoot, resolve, and communicate networking issues to other employees and management
- Research, install, configure and upgrade network hardware and software
- Create firewall rules and update software and data security systems to keep data and communications protected
- Implement disaster recovery procedures
- Improve knowledge and understanding of network and security best practices to offer the best solutions and protection to company systems
- Provide on-site support for projects that require on-site installation and support
- Design and implement new network solutions and/or improving the efficiency of current networks
- Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
- Participate in on-call rotation
- Ability to travel overnight
- Regular and reliable attendance
Additional responsibilities are as follows:
- Leadership: Ability to mentor Level 1/2 engineers and lead cross-functional project teams
- Strategic Thinking: Ability to translate business compliance requirements into technical network policies
- Communication: Proven ability to explain complex SDN concepts to non-technical stakeholders and executive leadership
- Improve knowledge and understanding of network and security best practices to offer the best solutions and protection to company systems
- Additional duties as assigned
Requirements:
- Must have reliable transportation for some travel to other locations
- Experience: 8-10+ years in Enterprise Networking, with at least 3+ years of hands-on ACI and SD-WAN production experience
- Certifications: CCIE (Data Center or Enterprise) is highly preferred. CCNP (Data Center) or Cisco Certified Specialist in ACI/SD-WAN is required
- Networking Protocols: Expert knowledge of BGP, OSPF, VXLAN, EVPN, and MPLS
- SDN Tools: Deep familiarity with Cisco APIC, vManage, vSmart, and vBond controllers
- Security: Strong experience with Firewalls (Cisco)
- Advanced understanding of network services and networks protocols (to include but not limited to): BGP, OSPF, EIGRP, HSRP, VRRP, VRF, VTP, DHCP, DNS
- Advanced understanding and practical knowledge of networking systems such as routers and switches and firewalls
- Working knowledge with Cisco IOS and Nexus NX-OS
- Advanced understanding of OSI model and troubleshooting of technology related issues
- Able to work well in a fast-paced environment and be comfortable in stressful situations
- Effectively communicate with management and non-technical personnel on any technology issue to ensure they understand the nature of the issue and current statue easily understood on any outage conference calls
- Detail oriented self-motivated goal driven
- Ability to analyze and evaluate networks, identify issues and provide solutions to ensure networks are operating efficiently
- Ability to implement and troubleshoot network and security infrastructure
- Experience managing large projects/processes working independently
- Knowledge of Windows operating systems
- Strong interpersonal, verbal and written communication skills
- Ability to execute excellent customer service relationship skills
- Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
- Proficiency with MS Office and email
- Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Ability to lift 50 pounds. Specific vision abilities required by this job include close vision and peripheral vision
- The noise level is generally moderate
- Must have a vehicle and a valid driver's license
ServicePoint is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.ServicePoint is committed to providing accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please communicate the specific accommodations needed as soon as possible so they can be provided for you.