Level 2 Computer Technician information
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$12.50 - $14.20
1% of jobs
$14.20 - $15.91
11% of jobs
$15.91 - $17.61
13% of jobs
$17.63 is the 25th percentile. Wages below this are outliers.
$17.61 - $19.32
24% of jobs
The median wage is $19.48 / hr.
$19.32 - $21.02
17% of jobs
$22.27 is the 75th percentile. Wages above this are outliers.
$21.02 - $22.73
13% of jobs
$22.73 - $24.43
9% of jobs
$24.43 - $26.14
6% of jobs
$26.14 - $27.84
3% of jobs
$27.84 - $29.55
2% of jobs
$29.55 - $31.25
1% of jobs
How much do level 2 computer technician jobs pay per hour?
As of Sep 15, 2026, the average hourly pay for level 2 computer technician in the United States is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.32 per hour, depending on experience, location, and employer.
Level 2 Computer Technicians are IT professionals who handle more complex technical issues than entry-level (Level 1) technicians. They are responsible for diagnosing and resolving hardware, software, and networking problems that require in-depth knowledge and troubleshooting skills. These technicians often provide support for escalated tickets, assist with installations and configurations, and may guide or mentor Level 1 staff. Level 2 technicians typically work in help desks, IT departments, or managed service providers, and play a key role in maintaining efficient technology operations within an organization.
To thrive as a Level 2 Computer Technician, you need strong troubleshooting abilities, in-depth knowledge of operating systems, and experience with hardware and network support, often supported by an associate degree or industry certifications like CompTIA A+ or Network+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Excellent customer service, clear communication, and problem-solving skills help technicians effectively address user issues and collaborate with team members. These skills ensure timely and accurate resolution of complex technical problems, leading to improved system reliability and user satisfaction.
Level 2 Computer Technicians serve as an escalation point for issues unresolved by Level 1 support, meaning they regularly communicate with both end-users and colleagues. They often collaborate with Level 1 technicians to gather detailed information and may work directly with users to diagnose more complex hardware or software problems. Regular interaction with system administrators or network engineers is also common, especially when issues span multiple technical areas. Effective communication and teamwork are essential, as Level 2 technicians often coordinate solutions and keep stakeholders updated on progress.
Level 2 computer technicians are in steady demand due to ongoing needs for hardware and software support in various organizations. They often require certifications like CompTIA A+ and strong troubleshooting skills, making them valuable in IT support roles across industries.
A Level 2 Computer Technician typically qualifies with a high school diploma or equivalent, though some employers prefer or require an associate degree in computer science, information technology, or a related field. Relevant certifications such as CompTIA A+ or Network+ can also be important for this role, which involves troubleshooting hardware and software issues in technical environments.
A Level 2 computer technician handles more complex hardware and software issues than Level 1, including troubleshooting network problems, installing and configuring systems, and performing repairs. They often work directly with clients or in technical support teams and may require certifications like CompTIA A+ or Network+.
What cities are hiring for Level 2 Computer Technician jobs?
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What states have the most Level 2 Computer Technician jobs?
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