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Level 1 Tech Support Jobs in Baton Rouge, LA (NOW HIRING)

Walmart

Optician Level 1

Baton Rouge, LA · On-site

$15 - $23/hr

... focus on supporting customers in the eye care center. They assist with verifying prescription ... For information about benefits and eligibility, see One.Walmart.com. Walmart is committed to ...

Safe Air Technology LLC

IT Business Systems

Baton Rouge, LA · On-site

$20.75 - $28.25/hr

Support software rollouts, upgrades, and company technology projects What We're Looking For * 1+ ... High level of professionalism, dependability, and confidentiality * Experience supporting ...

Southern Valve Service

Manual Machinist Level 1

Baton Rouge, LA · On-site

$19.25 - $26/hr

Description The Manual Machinist Level 1 position is an entry-level to early-career machining role ... Supporting repair work on valve bodies, bonnets, discs, seats, stems, and related components Hours ...

Safe Air Technology LLC

IT Business Systems

Baton Rouge, LA · On-site

$20.75 - $28.25/hr

Support software rollouts, upgrades, and company technology projects What We're Looking For * 1+ ... High level of professionalism, dependability, and confidentiality * Experience supporting ...

U.S. Navy

IT Support Specialist

Plaquemine, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Port Vincent, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Watson, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Baton Rouge, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

White Castle, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

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Showing results 21-40

All JobsLevel 1 Tech Support JobsLevel 1 Tech Support Jobs in Baton Rouge, LA

Level 1 Tech Support information

See Baton Rouge, LA salary details

$25.9K

$41.8K

$63.4K

How much do level 1 tech support jobs pay per year?

As of Sep 10, 2026, the average yearly pay for level 1 tech support in Baton Rouge, LA is $41,751.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $45,100.00 per year, depending on experience, location, and employer.

What is a Level 1 Tech Support?

Level 1 Tech Support, also known as first-line support, is the initial point of contact for users experiencing technical issues with products or services. These support professionals handle basic troubleshooting, answer common questions, and resolve simple problems like password resets or connectivity issues. If a problem is more complex, Level 1 Tech Support will escalate the issue to higher-level technicians. Their goal is to provide quick and effective solutions to users, ensuring a positive customer experience.

What are the key skills and qualifications needed to thrive as a Level 1 Tech Support, and why are they important?

To thrive as a Level 1 Tech Support, you need basic IT knowledge, troubleshooting abilities, and familiarity with operating systems and common software, often supported by a high school diploma or equivalent. Proficiency with ticketing systems like Zendesk or ServiceNow and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help build rapport with users and resolve issues efficiently. These skills are crucial for delivering prompt technical assistance and ensuring user satisfaction in a support-driven environment.

What are some common challenges faced by Level 1 Tech Support professionals, and how can they effectively manage them?

Level 1 Tech Support professionals often encounter challenges such as handling a high volume of support tickets, managing frustrated users, and quickly troubleshooting a wide range of technical issues. Successfully managing these challenges requires strong communication skills, patience, and the ability to follow standardized procedures for problem resolution. Regular collaboration with higher-level support teams helps in escalating complex issues, while maintaining thorough documentation ensures consistent and effective support for end users.

What is the difference between Level 1 Tech Support vs Help Desk Technician?

AspectLevel 1 Tech SupportHelp Desk Technician
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same as Level 1 Tech Support
Work EnvironmentEntry-level support, often in call centers or IT departmentsCustomer-facing roles, providing technical assistance remotely or on-site
ResponsibilitiesInitial troubleshooting, password resets, basic hardware/software issuesDiagnosing and resolving user issues, escalating complex problems
Industry UsageCommon in IT support, tech companies, and service providersWidely used in IT support, customer service, and technical departments

Both roles involve entry-level technical support with similar credentials and work environments. The main difference lies in terminology and specific responsibilities, but they often overlap in daily tasks and industry usage.

Level 1 Tech Support jobs near you
Infographic showing various Level 1 Tech Support job openings in Baton Rouge, LA as of September 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,751 per year, or $20.1 per hour.

Optician Level 1

Baton Rouge, LA • On-site

Walmart
Retail • 10K+ employees
Learn more about Walmartexternal

$15 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,684 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Hourly Wage: $15 - $23 per/hour
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: Full-Time, Part-Time

Available shifts: Opening, Morning, Mid-Shift, Closing

Location

Walmart Supercenter #839
9350 CORTANA PL, BATON ROUGE, LA, 70815, US

Job Overview

Vision associates focus on supporting customers in the eye care center. They assist with verifying prescription information, aiding in customer's purchasing decisions, and completing lens and eyewear orders. Responsibilities may vary based on state regulations and licensing.

Benefits & perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Walmart logo

About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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