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Legal Intake Specialist Jobs in Spring, TX (NOW HIRING)

Kamal Law Firm, PLLC

Litigation Intake Specialist

Houston, TX · On-site

$17 - $22.75/hr

Description Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team! You'll survey prospective clients and empathize with them on the details of their case ...

KAMAL LAW FIRM PLLC

Litigation Intake Specialist

Houston, TX · On-site

$17 - $22.75/hr

Description Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team! You'll survey prospective clients and empathize with them on the details of their case ...

Roberts Markel

Intake Specialist

Houston, TX · On-site

$17 - $22.75/hr

This position plays a critical role in initiating new legal matters, ensuring all case data is accurately captured, and supporting seamless handoff to attorneys and legal teams. The Intake Specialist ...

Disability Rights Texas

Intake Specialist

Houston, TX · On-site

$17 - $22.75/hr

Intake Specialist Disability Rights Texas (DRTx) is happy to announce that we are currently ... Familiarity with legal or advocacy services related to disability rights.

AK Law Firm, PLLC

Intake Specialist

Houston, TX

$17 - $22.75/hr

AK Law Firm is committed to training the right individuals who are motivated, coachable, and eager to grow within a dynamic legal environment. Position Overview The Intake Specialist is the first ...

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All JobsLegal Intake Specialist JobsLegal Intake Specialist Jobs in Spring, TX

Legal Intake Specialist information

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How much do legal intake specialist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for legal intake specialist in Spring, TX is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.34 per hour, depending on experience, location, and employer.

What is a legal intake specialist?

Legal Intake Specialists are professionals who serve as the first point of contact for law firms or legal departments, handling inquiries from potential clients. They gather essential information about legal issues, assess the suitability of cases, and help determine if the firm can assist. Their role involves screening potential clients, documenting case details, and ensuring that qualified leads are passed to attorneys or legal staff. Legal Intake Specialists must have strong communication and organizational skills, as well as a basic understanding of legal processes.

What skills and qualifications are needed to be a legal intake specialist?

To thrive as a Legal Intake Specialist, you need strong communication skills, attention to detail, and a basic understanding of legal terminology or experience in a legal environment. Familiarity with case management software, client relationship management (CRM) systems, and proficiency in data entry are typically required. Excellent interpersonal skills, empathy, and the ability to remain calm under pressure help build rapport with clients and efficiently gather critical information. These skills are vital for accurately assessing potential cases, ensuring client satisfaction, and supporting the effectiveness of the legal team.

What are common challenges faced by legal intake specialists during the client intake process?

Legal Intake Specialists often encounter challenges such as managing high call volumes, accurately gathering complex client information, and handling sensitive or emotional situations with empathy and professionalism. Balancing efficiency with thoroughness is crucial, as missing details can impact case evaluation and progression. Additionally, Legal Intake Specialists must coordinate closely with attorneys and support staff to ensure smooth case handoff and maintain confidentiality throughout the process.

How to become a legal intake specialist?

To become a legal intake specialist, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or administrative tasks. Some roles may require knowledge of legal terminology or familiarity with case management software. Certification is not mandatory but can enhance job prospects.

What are the most commonly searched types of Legal Intake Specialist jobs in Spring, TX?

The most popular types of Legal Intake Specialist jobs in Spring, TX are:

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For Legal Intake Specialist jobs in Spring, TX, the most frequently searched job titles are:

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Cities near Spring, TX with the most Legal Intake Specialist job openings:

Legal Intake Specialist jobs near you
Infographic showing various Legal Intake Specialist job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,521 per year, or $18.5 per hour.

Legal Intake Specialist (Customer Service)

Houston, TX • On-site

Josephson Dunlap LLP
Law Firms • 11 - 50 employees
Learn more about Josephson Dunlap LLPexternal

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Legal Intake Specialist (Customer Service)
About the Role
Are you someone who thrives on helping others, has strong attention to detail, and enjoys working in a fast-paced, professional environment?
Josephson Dunlap, LLP is one of the nation’s leading plaintiffs’ employment law firms. As our firm continues to grow, we’re looking for a Legal Intake Specialist to join our team. As the first point of contact for potential clients, you'll play a key role in guiding individuals through the initial stages of their legal journey.
This position is ideal for someone with a customer service background who values empathy, communication, accuracy and professionalism.
What You’ll Do:
  • Conduct outbound calls and respond to inbound calls and emails from potential clients.
  • Ability to handle high call volume (minimum of 100 calls/day).
  • Gather detailed information about potential legal claims in a professional and efficient manner
  • Accurately update and maintain client records with detailed notes
  • Follow up consistently and courteously with leads and current clients
  • Help clients understand the required documentation and assist with any questions they may have
  • Collaborate with intake and case management teams to ensure smooth client onboarding
  • Convert leads into clients through clear communication and supportive service
What We’re Looking For:
  • Strong verbal and written communication skills
  • Compassionate, patient, and professional when working with clients
  • Ability to multitask, manage time effectively, and stay organized
  • Strong attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Comfortable using Microsoft Office (Outlook, Word, Excel), Adobe, and internet applications
  • Experience with Salesforce or Litify is a plus
  • Bilingual in English and Spanish is a plus
Schedule
In-Person, Full-time, 40 hours per week.
We are currently hiring for one of the following schedules:
  • Monday–Friday, 10:00 a.m.–7:00 p.m.
  • Saturday–Wednesday, 10:00 a.m.–7:00pm
Occasional overtime and weekend availability.
Why Join Us
  • Make a difference by helping workers fight for their rights.
  • Collaborative, supportive team culture.
  • Opportunities for growth within the firm.
If you're passionate about helping people and want to work in a supportive environment where your contribution truly matters, we encourage you to apply.
Apply today and help us make a difference, one client at a time.
Compensation amp; Benefits
  • Competitive hourly compensation: $17.00 per hour based on experience
  • Employer-paid medical, vision, dental, life and short-term disability insurance
  • 401(k)
  • Paid Time Off
  • Paid firm holidays

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