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Legal Collections Manager Jobs in Tennessee (NOW HIRING)

Parallon

Paralegal

Brentwood, TN · On-site

Conducts legal research * Manages auto/tort unit representatives to ensure proper adherence to ... Minimum two years of legal, collections and/or healthcare experience required * Paralegal ...

Bank of Tennessee

Collections Specialist

Johnson City, TN

$18 - $24.50/hr

... management reporting, and other duties pertaining to the collection function. As a representative ... offs, non-accrual and/or legal action * Develop open communication between various internal ...

Bank of Tennesse

Collections Specialist

Johnson City, TN · On-site

$18 - $24.50/hr

... management reporting, and other duties pertaining to the collection function. As a representative ... offs, non-accrual and/or legal action * Develop open communication between various internal ...

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Legal Collections Manager information

What does a legal collections manager do?

A Legal Collections Manager oversees the process of recovering overdue payments and delinquent accounts through legal channels. They manage a team of collections specialists, coordinate with legal counsel, and ensure compliance with laws and regulations related to debt collection. Their duties often include developing strategies for effective collections, negotiating settlements, and representing the organization in court proceedings when necessary. They play a key role in minimizing financial losses for their company while ensuring fair and ethical collections practices.

What are the key skills and qualifications needed to thrive as a legal collections manager, and why are they important?

To thrive as a Legal Collections Manager, you need expertise in debt collection laws, case management, and financial analysis, often supported by a degree in business, finance, or law. Familiarity with collections software, CRM systems, and legal research tools is typically required, along with knowledge of relevant certifications such as the Certified Collection Professional (CCP). Strong negotiation, leadership, and conflict-resolution skills help manage teams and communicate effectively with clients and debtors. These competencies ensure effective debt recovery while maintaining compliance with legal standards and fostering productive client relationships.

What are the most common challenges faced by a legal collections manager, and how can they be effectively addressed?

Legal Collections Managers often encounter challenges such as negotiating with difficult debtors, ensuring compliance with evolving regulations, and managing large caseloads efficiently. To address these, strong communication skills and up-to-date knowledge of relevant laws are crucial. Utilizing advanced collections software and fostering collaboration with legal teams can help streamline processes and maintain compliance. Additionally, ongoing training and clear escalation protocols support effective resolution of disputes and improve recovery rates.
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What cities in Tennessee are hiring for Legal Collections Manager jobs? Cities in Tennessee with the most Legal Collections Manager job openings:
Legal Collections Manager jobs near you
Infographic showing various Legal Collections Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Legal Collections Analyst

CBL & Associates Management Inc

Chattanooga, TN • On-site

Full-time

Re-posted 5 days ago

Job description

CBL Properties, one of the largest mall REITs in the United States, is in search of an experienced and professional Legal Collections Analyst to join our Legal Collections team in Chattanooga, TN. This is an opportunity to bring your business acumen, communication proficiency, legal knowledge, and assertive nature to support one of the largest and most experienced owners, developers and managers of malls and shopping centers in the US. Headquartered in Chattanooga, CBL owns and manages a national portfolio of market-dominant properties located in dynamic and growing communities, including Chattanooga’s Hamilton Place and Northgate Malls. Apply and see why CBL continues to earn Great Place to Work Certification™ year after year!

Job Summary: The Legal Collections Team is responsible for Escalated Collection accounts. The Legal Collections Analyst maintains, facilitates and directs appropriate and timely contact with tenants for the purpose of determining payment intentions and/or solving other issues relating to the enforcement of the lease once the matter has been escalated to Legal Collections.

The successful applicant will:

  • Contact tenants and all Guarantors on escalated collection accounts to resolve lease defaults.

  • Manage and direct all pending litigation related to lease enforcement, including pursuing judgments for damages and coordinating tenant evictions when necessary. Collaborate with outside legal counsel on active legal matters and provide strategic guidance on next steps. Review and evaluate legal documents associated with collection and eviction proceedings to ensure accuracy and compliance

  • Negotiate settlement of tenant’s obligations to Landlord (both pre- and post-judgement) and relay to senior management any proposed settlement for final approval.

  • Conduct ongoing analysis of accounts receivable reports and related data to identify delinquent or high-risk accounts requiring escalation to Legal Collections. Participate in monthly meetings with the Director -Portfolio Operations to coordinate strategies, align collection priorities, and collaborate on resolution plans for problem accounts.

  • Perform other duties as assigned.

Required Qualifications:

  • Bachelor’s Degree in Business and/or Accounting or related field(s) preferred.
  • A minimum of 4 years related professional experience required.
  • An equivalent combination of education and experience may be considered (1 year education =2 years’ experience).
  • Experience in Collections is strongly preferred.
  • Ability to read and interpret leases and related documents as well as financial information contained in accounting software, spreadsheets, balance sheets, etc. is a must.
  • Proficient in Microsoft Office,Outlook,Yardi

Skills Important for Success as a Legal Collections Analyst:

  • Excellent communication and negotiation skills.
  • The ability to balance tact and diplomacy while being persuasive, persistent, and firm.
  • Professional and emotional maturity, honesty, integrity and a strong sense of ethics.
  • The ability to remain calm in stressful situations.
  • A strong sense of teamwork and self-motivation.
  • The ability to be flexible and to set and shift priorities as needed and work as an integrated member of the team.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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