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Legal Collections Manager Jobs in Tennessee (NOW HIRING)

Proactively manage accounts receivable and collections while providing partners with reporting and ... Strong knowledge of legal billing and practice management systems such as Aderant, Elite/3E ...

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Legal Secretary

Memphis, TN · On-site

$18 - $20/hr

... management software, court filing systems, and internal procedures. Preferred experience: Litigation, court filings, court calendars, creditors' rights, collections, or another high-volume legal ...

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... and Collections Manager and provides excellent service and support to team members and customers ... Partner with legal counsel and management to initiate foreclosure, litigation, or bankruptcy ...

... and Collections Manager and provides excellent service and support to team members and customers ... Partner with legal counsel and management to initiate foreclosure, litigation, or bankruptcy ...

Special Assets Manager

Lebanon, TN · On-site

$75 - $110/hr

... and Collections Manager and provides excellent service and support to team members and customers ... Partner with legal counsel and management to initiate foreclosure, litigation, or bankruptcy ...

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Legal Collections Manager information

What does a legal collections manager do?

A Legal Collections Manager oversees the process of recovering overdue payments and delinquent accounts through legal channels. They manage a team of collections specialists, coordinate with legal counsel, and ensure compliance with laws and regulations related to debt collection. Their duties often include developing strategies for effective collections, negotiating settlements, and representing the organization in court proceedings when necessary. They play a key role in minimizing financial losses for their company while ensuring fair and ethical collections practices.

What are the key skills and qualifications needed to thrive as a legal collections manager, and why are they important?

To thrive as a Legal Collections Manager, you need expertise in debt collection laws, case management, and financial analysis, often supported by a degree in business, finance, or law. Familiarity with collections software, CRM systems, and legal research tools is typically required, along with knowledge of relevant certifications such as the Certified Collection Professional (CCP). Strong negotiation, leadership, and conflict-resolution skills help manage teams and communicate effectively with clients and debtors. These competencies ensure effective debt recovery while maintaining compliance with legal standards and fostering productive client relationships.

What are the most common challenges faced by a legal collections manager, and how can they be effectively addressed?

Legal Collections Managers often encounter challenges such as negotiating with difficult debtors, ensuring compliance with evolving regulations, and managing large caseloads efficiently. To address these, strong communication skills and up-to-date knowledge of relevant laws are crucial. Utilizing advanced collections software and fostering collaboration with legal teams can help streamline processes and maintain compliance. Additionally, ongoing training and clear escalation protocols support effective resolution of disputes and improve recovery rates.

What are popular job titles related to Legal Collections Manager jobs in Tennessee?

For Legal Collections Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Legal Collections Manager jobs in Tennessee look for?

The top searched job categories for Legal Collections Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Legal Collections Manager jobs?

Cities in Tennessee with the most Legal Collections Manager job openings:

Infographic showing various Legal Collections Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Billing & Collections Manager

PLS Logistics Services

Nashville, TN • On-site

$17.75 - $24.25/hr

Full-time

Posted 14 days ago


Job description

The Billing amp; Collections Manager is responsible for leading the Company's billing, invoicing, accounts receivable collections, and customer credit functions. This role ensures timely and accurate customer invoicing, maximizes cash collections, minimizes bad debt exposure, and continuously improves billing and collections processes.

This position provides day-to-day leadership of the Billing and Collections teams while partnering with Sales, Operations, Customer Service, and Accounting to resolve customer issues, improve cash flow, and deliver an exceptional customer experience. The Manager is expected to be both a strategic leader and a hands-on operational resource, driving process improvements while supporting the team's daily activities.

Billing Operations

· Oversee the daily billing and invoicing process to ensure invoices are issued accurately and timely.

· Develop and improve billing workflows to increase efficiency and reduce manual effort.

· Monitor billing productivity, minimize unbilled transactions, and resolve operational issues impacting invoice accuracy.

Collections amp; Credit

· Oversee collection efforts to improve Accounts Receivable performance and reduce delinquent balances.

· Manage customer credit decisions, credit limits, and risk exposure in accordance with established policies and guidelines.

· Coordinate collection activity with outside collection agencies and legal counsel when necessary.

· Maintain and periodically update company credit policies and procedures.

Financial amp; Operational Performance

· Lead, coach, and develop the Billing and Collections teams, establishing performance expectations and accountability for departmental goals.

· Monitor departmental KPIs and trends, including billing timeliness and accuracy, unbilled transactions, AR aging, DSO, collections effectiveness, and bad debt, and take action to improve performance to improve efficiency, reduce risk, and enhance cash flow.

Process Improvement

· Drive continuous improvement and automation across billing, collections, and credit processes.

· Maintain departmental policies, procedures, and internal controls.

· Perform other duties as assigned.

Minimum Requirements

· Strong leadership, communication, interpersonal, and organizational skills.

· Demonstrated analytical and problem-solving abilities.

· Advanced Microsoft Excel proficiency.

· Strong understanding of Accounts Receivable, billing, collections, and credit management.