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Legal Account Manager Jobs in Ohio (NOW HIRING)

Our Legal Account Resolution Specialists /Legal Collectors work in a call center environment within ... All consumers of our clients are in the post-judgment, legal stage of collections; managing files ...

Focus on price setting, negotiation with customer and coverage of legal and commercial factors ... Account Manager handles the following activities: Responsibility for defined strategic target ...

Have you worked in Sales/ Account Management in Record Retrieval, Legal Services, Office Products, or Home Health/ Hospice? If so, this Account Manager opportunity with ABI Document Support Services ...

Account Manager

Hamilton, OH ยท On-site

$100 - $125/hr

Is required to interface between the customer, account and key account managers, management ... legal documents. * Can adequately and quickly respond to common inquiries or complaints from ...

Stay current on changes in digital marketing, the legal industry and the ways AI is reshaping ... The Account Manager is responsible for translating marketing work into that business story. You ...

Account Manager

Miamisburg, OH ยท On-site

$80 - $100/hr

Focus on price setting, negotiation with customer and coverage of legal and commercial factors ... Depending on seniority, the Account Manager handles the following activities: Responsibility for ...

... legal obligations, and other such data in contacts with external parties. * Complies with all ... Customer and account management * Data-driven decision making * Cross-functional collaboration

Byram Account Manager

Columbus, OH ยท On-site

$60 - $80/hr

Adhere to the Code of Conduct and Compliance Program to ensure all legal and ethical requirements ... Account Managers must be able to properly articulate and educate this information to any healthcare ...

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Legal Account Manager information

What is a legal account manager?

Legal Account Managers are professionals who act as liaisons between law firms or legal departments and their clients. They are responsible for managing client accounts, ensuring client needs are met, and facilitating effective communication between legal teams and clients. Their duties often include overseeing billing, handling client inquiries, supporting business development, and ensuring client satisfaction with legal services. This role requires strong organizational and interpersonal skills, as well as a good understanding of legal processes and terminology.

How does a legal account manager typically collaborate with legal and finance teams within an organization?

A Legal Account Manager often acts as a liaison between clients and internal legal and finance departments, ensuring client needs are met while complying with regulatory and billing requirements. They coordinate contract negotiations, manage billing processes, and help resolve any disputes or questions related to legal services. Regular communication with attorneys, paralegals, and finance professionals is essential to keep projects on track and clients informed. This collaboration helps streamline workflows and improve client satisfaction.

What are the key skills and qualifications needed to thrive as a legal account manager, and why are they important?

To thrive as a Legal Account Manager, you need a strong understanding of legal industry practices, account management expertise, and typically a degree in business, law, or a related field. Familiarity with CRM software, contract management systems, and legal billing platforms is important for daily operations. Outstanding communication, negotiation, and relationship-building skills set you apart in this client-facing role. These abilities ensure effective client service, accurate contract execution, and the growth of business relationships within a legal context.

What is the difference between Legal Account Manager vs Legal Client Services Coordinator?

AspectLegal Account ManagerLegal Client Services Coordinator
CredentialsLegal or business-related certifications, experience in account managementLegal support or administrative certifications, client service experience
Work EnvironmentLaw firms, legal departments, corporate legal teamsLegal support departments, law firms, legal service providers
Employer & IndustryLegal industry, corporate legal departments, law firmsLegal service providers, law firms, legal consulting firms

The Legal Account Manager primarily manages client accounts, ensuring legal services meet client needs and maintaining relationships. The Legal Client Services Coordinator supports client communication and administrative tasks. While both roles work within legal environments, the Account Manager focuses on strategic account growth, whereas the Coordinator handles day-to-day client support.

Is a legal account manager a difficult job?

A legal account manager's role involves managing client accounts within legal or financial contexts, requiring strong organizational, communication, and problem-solving skills. The job can be demanding due to the need to meet client needs, adhere to regulations, and handle complex information, often requiring attention to detail and familiarity with legal or financial tools. The difficulty level varies based on experience, workload, and the specific industry environment.

What are the most commonly searched types of Legal Account jobs in Ohio?

The most popular types of Legal Account jobs in Ohio are:

What cities in Ohio are hiring for Legal Account Manager jobs?

Cities in Ohio with the most Legal Account Manager job openings:

Infographic showing various Legal Account Manager job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Legal Account Resolution Specialist

Weltmann Lighting, LLC

Cincinnati, OH โ€ข On-site

$20.33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

$2k Retention Bonus during your 1st year of Employment!
Are you looking to start your career in the Legal field or continue a career in customer service? Join our Team!
Our Legal Account Resolution Specialists/Legal Collectors work in a call center environment within our professional law office setting.
They are responsible for making outbound calls and taking inbound calls. They notify and/or locate consumers with delinquent accounts and attempt to secure payments. All consumers of our clients are in the post-judgment, legal stage of collections; managing files throughout the legal process is an important responsibility in this role. If you have a strong focus on customer service and learning paired with technical skills, please read on and apply to be considered.
Schedule:
  • 8:00am - 4:45pm, Monday through Friday set schedule
  • potential hybrid schedule after 6 months of employment
  • No weekends or evenings

Responsibilities/Duties/Functions/Tasks:
  • Requests form letters to consumers or representatives to notify and encourage payment of delinquent accounts
  • Confers with consumers or representatives by telephone in attempt to determine reason for overdue payment and make an attempt for payment resolution
  • Calculates payment arrangements and negotiates settlements which may require supervisor/client approval
  • Documents information about financial status of consumers and status of collection efforts and performs data entry to update notes on account
  • Contacts consumers, consumers' representatives and attorneys to provide status updates and request/supply additional information and documentation. May also contact courts
  • Obtains information to handle debit and check payments by phone
  • Searches internet, public records, city and telephone directories, credit bureau reports, vendor searches and contacts employer and post office to locate consumer and/or consumer assets
  • Makes decision for next activity on consumer files and monitors file for expected outcomes
  • Follow-up to ensure all available options are utilized to achieve payment of debt
  • Meets minimum standards for daily calls, files worked and goals
  • Handles files in accordance with company and client standards, follows scripts and regulatory compliance requirements
  • Approaches contact with consumers and third parties with a high level of professionalism/customer service on a recorded and monitored phone line
  • Complete all required training applicable to this position
  • Regular and predictable attendance is an essential function of this position
  • Other duties, as assigned

Qualifications:
  • High school diploma or general education degree (GED)
  • 1-3 years relevant customer facing experience or an equivalent combination of education, training, and experience
  • Knowledge of basic computer operation, including internet research
  • Communicates effectively verbally and in writing
  • Must pass a background check and drug screening. In accordance with recent changes to Ohio law, we do not test for THC/Marijuana

Compensation and Benefits:
  • The compensation is $20.33/hr. plus uncapped monthly bonus opportunities, with an average annual bonus potential up to $26,000 or more (based upon 1 year of service)
  • Employees proficient in Spanish may receive additional compensation
  • Hybrid Schedule potential after 6 months
  • Paid Time Off (PTO) - 16 days annually + 9 Company paid holidays
  • Competitive benefits -- Medical, Rx, Dental, Vision, 401(k), Life and Disability Insurance. You can review our benefits at www.weltman.com/careers for more information.
  • Promotional opportunities from within the firm
  • Employee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
  • Earn incentives through monthly contests in a fun team environment
  • Paid parking or public transit for your first 180 days of employment or until you are hybrid eligible with a maximum of 6 months.
  • Onsite fitness center (available to join)

Physical and Mental Demands:
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain in a stationary position at a workstation. This position requires constant use of hands and fingers for typing and operating a computer and other office equipment. The employee must possess the ability to communicate information and ideas in writing and verbally. Occasional standing, walking, bending, and lifting of items weighing up to 15 pounds may be required. Close visual acuity is needed to read, analyze data, and view a computer terminal for extended periods.
Work Environment:
This position operates in a professional office environment. It is representative of those an employee encounters while performing the essential functions of this job. The employee will experience low to moderate noise levels and moderate interruptions. The workspace is well-lit and climate controlled.
EEO Statement: Weltman is an equal opportunity employer.
#Collector
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.