Leasing Director Jobs in Appleton, WI (NOW HIRING)

Who We Are
At Focus, we don’t just rent apartments — we sell value, lifestyle, and community. Since 2019, we’ve grown rapidly by staying results-driven and people-focused. We move fast, think differently, and hold a high standard for performance, accountability, and energy. Our team is committed to improving lives and delivering strong outcomes for residents and partners.

Position Summary
The Leasing Agent is responsible for owning the full leasing journey from first inquiry through signed lease. This is a sales-driven role focused on relationship building, urgency, follow-up, and conversion. The Leasing Agent communicates with prospects, coordinates tours, conducts virtual leasing, reviews applications, and prepares accurate lease documents. Strong performers are rewarded, and success is driven by speed, accuracy, and results. This role offers flexibility and autonomy while maintaining high accountability standards.

What We Offer

• Competitive compensation with performance-driven earning potential

• Flexible schedule with remote work outside required in-office day

• 1 week paid time off

• 8 hours paid sick time

• Paid holidays

• Health, vision, dental, life, and disability insurance

• Ongoing sales training and professional development

• Coaching in real estate investing and personal finance

• Company events and team experiences

Key Responsibilities

Sales amp; Lead Ownership

• Manage all prospect and applicant communication from initial inquiry through signed lease

• Respond quickly and professionally via phone, text, and email

• Maintain follow-up and sales momentum

• Present and sell available units and community value

Tour Coordination amp; Virtual Leasing

• Schedule in-person tours with field team members when needed

• Conduct virtual tours and provide digital leasing materials

• Follow up after tours to convert prospects to signed leases

Application Review amp; Decisioning

• Review applications and supporting documentation

• Approve or deny applicants using screening criteria and Fair Housing guidelines

• Communicate decisions and next steps clearly

• Maintain accurate approval and denial records

Lease Preparation amp; Accuracy

• Prepare and send lease documents with high accuracy

• Verify pricing, concessions, fees, and add-ons

• Drive timely lease signatures and completion

• Identify and correct errors proactively

Revenue Optimization

• Present and sell additional income opportunities when appropriate

• Ensure add-ons are properly disclosed and documented

• Maximize revenue per lease while maintaining compliance

Customer Experience

• Deliver a professional and consistent leasing experience

• Represent the company brand positively in all interactions

• Escalate complex issues when necessary while maintaining ownership

Work Schedule amp; Availability

• Required in-office one day per week for training and collaboration

• Flexible work location outside required in-office day

• Office space available weekdays between 7:30 a.m. – 3:30 p.m.

• Must be available for leasing calls Monday–Friday, 10:30 a.m. – 3:30 p.m.

• Calls handled through a company-approved calling application on a personal cellphone

Performance Metrics

• Lead response time

• Lead-to-application conversion rate

• Application-to-lease conversion rate

• Speed to lease execution

• Lease documentation accuracy

• Customer experience and communication quality

• Additional revenue added per lease

Who Thrives in This Role

• Sales-driven and motivated by closing deals

• Self-directed and organized

• Accountable for results and continuous improvement

• Strong communicator

• Focused on both speed and accuracy

• Energized by goals and growth

• Comfortable with flexibility and accountability

This Role May Not Be a Fit If

• You prefer fixed 9–5 schedules

• You wait for leads instead of proactively following up

• You are uncomfortable with responsive communication outside standard hours

• You expect results without urgency and consistency

• You require close supervision to stay productive

Compensation amp; Benefits

• Compensation based on experience

• Performance-based earning opportunities

• Flexible scheduling and remote work options

• PTO, sick time, and paid holidays

• Health, vision, dental, life, and disability insurance

• Professional development and training opportunities

• Team events and company experiences