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Learning Systems Analyst Jobs in Ohio (NOW HIRING)

... data analytics needs; * Review current and proposed business systems for potential process ... Ongoing training and continuous learning opportunities throughout your career * An environment that ...

... data analytics needs; * Review current and proposed business systems for potential process ... Ongoing training and continuous learning opportunities throughout your career * An environment that ...

... data analytics needs; * Review current and proposed business systems for potential process ... Ongoing training and continuous learning opportunities throughout your career * An environment that ...

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Learning Systems Analyst information

What is a learning systems analyst?

Learning Systems Analysts are professionals who evaluate, implement, and maintain educational technologies and learning management systems (LMS) within organizations or academic institutions. They analyze user needs, recommend suitable learning platforms, and ensure systems are optimized for effective teaching and learning. Their role often involves collaborating with educators, IT staff, and administrators to support digital learning initiatives and troubleshoot technical issues. Learning Systems Analysts also monitor system performance and may provide training to users on new technologies.

What skills and qualifications are needed to thrive as a learning systems analyst?

To thrive as a Learning Systems Analyst, you need a strong background in instructional technology, data analysis, and learning management systems (LMS), often supported by a relevant degree such as instructional design, education, or information technology. Familiarity with platforms like Canvas, Blackboard, or Moodle, as well as certifications in LMS administration or e-learning tools, is highly valuable. Strong problem-solving abilities, attention to detail, and effective communication skills help you bridge technical and educational needs. These skills ensure efficient implementation and support of learning technologies, leading to improved user experiences and learning outcomes.

How does a learning systems analyst typically collaborate with instructional designers and IT teams to implement new e-learning technologies?

As a Learning Systems Analyst, you'll regularly partner with instructional designers to understand pedagogical needs and translate them into system requirements. You’ll also work closely with IT teams to ensure technical compatibility, data security, and smooth integration with existing platforms. Effective collaboration involves frequent meetings, detailed documentation, and sometimes serving as a liaison to troubleshoot issues or train end users. This cross-functional teamwork is essential for successful deployment and adoption of new learning technologies.

What is the difference between Learning Systems Analyst vs Instructional Designer?

AspectLearning Systems AnalystInstructional Designer
CredentialsBachelor's degree in Education, IT, or related field; certifications in LMS or e-learning toolsBachelor's or Master's in Education, Instructional Design, or related field; certifications in instructional design or e-learning
Work EnvironmentTypically in corporate, educational, or training organizations managing LMS and learning platformsPrimarily in educational or corporate settings designing course content and learning experiences
Employer & Industry UsageUsed by organizations implementing LMS solutions and e-learning systemsUsed by educational institutions and corporate training departments for course development

Learning Systems Analysts focus on managing and maintaining learning management systems, ensuring technical functionality. Instructional Designers create engaging educational content and design learning experiences. While both roles support e-learning, the analyst emphasizes system administration, and the designer emphasizes content creation.

What cities in Ohio are hiring for Learning Systems Analyst jobs?

Cities in Ohio with the most Learning Systems Analyst job openings:

Infographic showing various Learning Systems Analyst job openings in Ohio as of August 2026, with employment types broken down into 80% Full Time, 13% Part Time, 6% Contract, and 1% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Learning Systems Support - SuccessFactors Support Experience Required

Norwood, OH • On-site

CDK Global
Software Development • 5 - 10K employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


CDK Global rating

7.4

Company rating: 7.4 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

169th of 247 rated software companies


Job description

Company Description
Stability meets Agility. CDK is one of the largest technology providers to the automotive industry, with more than 26,000 dealer sites in over 100 countries and nearly 9,000 employees worldwide. From data scientists to sales and operations experts, we're hiring to support your growth and ours.
GreenLight Your Career.
Job Description
Provides ongoing support for the learning systems utilized by CDK associates and clients. This includes configuration, installation, troubleshooting, analysis and maintenance of all learning systems such as the Learning Management System, integration to WebEx, learning portals, SharePoint, etc. The LSSS will be the first point of contact for all technical learning system support requests submitted to the Technology Solutions Team. It requires prioritization of work requests with sense of urgency to ensure SLA compliance. Support experience with SuccessFactors is required!!
Job Attributes:
  • Provide world class technical support to associates and clients
  • Collaborate with Learning Development to ensure content is load promptly and accurately
  • Identify opportunities to improve the user experience with our learning system and processes
  • Continual personal and professional development in the areas of CDK solutions

Functional Responsibilities:
What it is:
  • Provide technical support for tier 2 items
  • Maintain course codes, manage catalogs and curriculum, create new catalogs and curriculum as needed
  • Create course sessions in the learning systems for Instructor Led Training or Virtual Instructor Led Training and maintain schedules

What it is Not:
  • A place where every CDK associate and client comes for troubleshooting on non-learning issues
  • A role that resolves issues related to product, or client hardware and/or software
  • A delivery leader who manages Learning Delivery Consultants qualifications and product knowledge expertise

Workplace Expectations:
  • Ability to utilize all Microsoft Office applications including Power Point and Word.
  • Ability to utilize the LMS and work in WebEx.
  • 80% of the work is spent resolving support cases on the phone or via support site
  • Little to no travel required
  • Communication with Management
    • Participate in bi-weekly 1-on-1's
    • Effective associate and client written (email) and verbal communications

Qualifications
Technical Knowledge and Experience:
  • SuccessFactors Learning Management System - Required
  • elearning design including captivate and storyline - Preferred
  • SCORM and AICC - Preferred
  • Javascript - Preferred

Personal Qualifications:
  • Client Focused
  • Results Oriented
  • Excellent verbal and written communication skills
  • Excellent Listening & Questioning Skills
  • Highly self-motivated and directed
  • Resourceful
  • Organized
  • Adaptive
  • Flexible Communication Style
  • Problem solving ability
  • Bachelor's Degree Preferred or 2+ years equivalent experience - Training, education, IT system administration or other related field

CDK Global is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled.
We believe that diversity in all aspects of business leads to strength

Additional Information
We offer a competitive benefits package that will go into effect on day 1 (yes, day 1):
• A variety of Medical, Dental, Vision & Prescription options
• Long/Short Term Disability
• Flexible Spending & Health Saving Account options
• Life Insurance
• 401(k) with a company match
• Tuition reimbursement
• Paid vacation, sick time, holidays, and floating holidays
• Wellness programs
• And much more......
Want to learn more about CDK? Visit www.cdkglobal.com Visit our Careers Page: http://www.cdkglobal.com/company/career-opportunities#sthash.bCGnm6x6.dpuf
#GreenLightYourCareer

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