Learning Operations Manager Jobs in Studio City, CA

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visitwww.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE ROLE

The Manager, Learning Design & Enablement partners with HR teams and learning colleagues to design, build, and manage scalable learning solutions and enterprise learning delivery within Workday Learning for a highly decentralized organization.

This role develops learning offerings across modalities, including in-person programs, facilitator-led virtual training, e-learning, and static resources, and manages the organization's Learning Management System (LMS) within Workday Learning to enable enterprise learning delivery.

The ideal candidate combines expertise in learning design, content development, LMS ownership, learning operations, and the ability to translate business and training needs into scalable learning solutions.

It's important that this person can apply learning and development best practices, while maintaining knowledge of emerging approaches and technologies so learning solutions and programs drive lasting impact.

This role is based in Los Angeles, CA, works on the People Operations & Programs team and will report to the Director, Learning & Development.

WHAT THIS ROLE WILL DO

• Learning Design & Content Development: Build, implement, and manage learning experiences and content across modalities, including in-person programs, facilitator-led virtual training, e-learning, and static resources, under the guidance of Director, Learning & Development, and in alignment with organizational priorities. These programs focus on employee skill development (e.g. feedback, effective communication, time management), engagement, people manager and leader enablement, and HR initiatives that drive behavioral change, while creating a supportive and collaborative learning environment.

• LMS Lead: Partner closely with internal Workday team to manage the organization's Learning Management System (LMS) within Workday Learning, including course development, learning administration, reporting, and ongoing platform recommendations and maintenance. Consult with divisional HR and learning teams to support effective LMS utilization, recommend solutions, build capability within Workday Learning, and enable enterprise learning delivery to meet business priorities.

• HR Training Consult & Design: Act as a trusted partner to divisional HR teams to build learning solutions across HR functions, including Talent & Performance Management, Onboarding, Inclusion, Compliance, and Recruiting, translating people and business needs into accessible trainings and resources.

• Program Delivery & Operations: Guide and execute operational and administrative responsibilities, and lead project management to support end-to-end learning and development initiatives, including training scheduling and coordination, communications, delivery through Workday Learning, and ongoing maintenance of learning materials and resources.

• Program Evaluation & Continuous Improvement: Develop an understanding of organizational priorities to ensure learning and development efforts support business goals; leverage participant and stakeholder feedback, employee engagement data, LMS insights, and learning metrics to iterate, improve, and propose new programs and resources.

• Enterprise Learning Enablement: Operate as an integral member of the organization's Learning & Development Center of Excellence, led by the Director, Learning & Development, by ensuring learning solutions, LMS practices, and delivery are guided by scalable learning frameworks and standards, while remaining flexible to the needs of decentralized and global teams.

• Occasional travel required

WHAT THIS PERSON WILL BRING

• Minimum of 5 years' experience designing, implementing, and managing learning and development programs in a variety of modalities (in-person, self-paced digital, facilitator-led, static resources, etc.) for complex businesses with a spectrum of employee types and levels.

• Bachelor's degree in a related field required, advanced degree a plus.

• LMS ownership experience, including managing learning programs and operations within Workday Learning required

• Proficiency in Microsoft PowerPoint, Word, and Excel, with excellent training and visual presentation design skills.

• Articulate expertise required; Adobe Creative Suite skills a plus.

• Knowledge of leadership development and manager training needs, with experience applying adult learning theory and learning & development best practices.

• Excellent and organized presenter and communicator (written and verbal). Strong client service and problem-solving skills with the ability to execute in a fast-paced environment.

• Experience working in a consultative L&D or HR role, partnering with stakeholders to assess people and business needs, identify gaps, and deliver timely, scalable solutions.

• Ability to work closely with others and build positive working relationships with a diverse group of internal and external stakeholders, while managing multiple priorities and projects.

• Can thrive in a hybrid role with weekly on-site expectations

• A great attitude, proactive approach, and commitment to working hard while having fun

BENEFITS & PERKS

Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

• WEALTH: 401(k) program with company match, stock reimbursement program

• FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support

• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

• OTHERS: Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality,or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.