Learning Management System Manager Jobs in Silver Spring, MD

The HR Specialist - Talent Development & Learning will be the primary Learning Management System (LMS) administrator and system expert for Lidl US. Operating under the Employee Lifecycle team and Talent Development & Learning leadership, this role ensures seamless training delivery, maintains high data integrity within SuccessFactors, and provides system support to HQ and regional teams. By managing the LMS, this position helps drive business and operational excellence through maintaining a robust catalog of training offerings and monitoring training compliance. This role is a true LMS subject matter expert for all training, learning, onboarding & development aspects of the business.

• Serves as the primary system administrator for SuccessFactors Learning System, ensuring platform integrity, user access, and back-end configurations.
• Configures, tests, and maintains LMS platform customizations and key user role permissions based on organizational requirements.
• Assigns and manages system key user role assignments to ensure appropriate data and back-end administration access.
• Manages all course content within the system such as uploading e-learning packages, external content management, and ensures they function correctly on different devices.
• Supports scheduling of training courses and set up of assignment profiles, curriculums based on mandatory training requirements.
• Audits system assignment profiles, content, resources, and instructors regularly to ensure offerings and all available resources stay up-to-date.
• Conducts rigorous quality assurance (QA) testing on all course items, resources, and assignment profiles prior to publishing to front-end users.
• Partners with Talent Development leadership and content owners to build courses, curricula, and assignment profiles for onboarding, mandatory training, and professional development.
• Generates, compiles, and analyzes learning data reports to monitor training compliance and support business analytics.
• Provides front-line troubleshooting and technical resolution support to HQ and regional team members.
• Coordinates general training logistics, calendar invites, and administrative preparation for live or virtual learning programs.
• Performs other HR, Learning & Development, and administrative duties or ad-hoc projects as assigned to support broader team and organizational goals.
• Facilitates hands-on training and upskilling for internal Learning Specialists on core SuccessFactors LMS functions to establish cross-coverage, build team capacity, and ensure continuous administrative support.

• Bachelor's degree in Human Resources, Business Administration, or a related field focused on applied professional knowledge.
• 1–3 years of experience in human resources, learning management systems and administration, or learning & development within a fast-paced retail environment, in the absence of a Bachelor’s degree.
• Proficient, hands-on experience utilizing modern HR information systems and learning management technologies, preferably SAP SuccessFactors.
• Strong critical thinking, analytical, and organizational skills with a distinct attention to detail to the systematic intricacies of the LMS platform.
• Solid communication and interpersonal skills, with the capability to provide clear system guidance and maintain productive cross-functional relationships.

• Ability to travel up to ~20% of the time, which may include weekends and evenings, as needed.
• Most work is performed in a temperature-controlled office environment.
• Must be able to sit for prolonged periods of time at a desk or computer terminal.
• May use keyboards, telephone, and standard office equipment in the course of a normal workday.
• Stooping, bending, twisting, and reaching may be required in the completion of job duties.
• Must be able to lift up to 25 pounds at times.

• Personal Competencies: Continuously updates technical expertise, adapts flexibly to changing departmental standards, and evaluates problem spaces from multiple viewpoints. Maintains quality results under high pressure, respects individual capacity boundaries, and proposes concrete solutions to improve day-to-day procedures.
• Business Competencies: Prioritizes tasks effectively based on importance and urgency, manages company resources with care, and takes accountability for meeting strict deadlines while proactively flags risks to leaders. Understands cross-functional process connections and solves standard operational problems under time and budget boundaries.
• Social Competencies: Communicates concepts clearly, provides prompt progress updates, and practices active listening to ensure stakeholder alignment. Builds trust-based relationships across departments, completes assignments collaboratively, addresses conflict early in an objective, solution-oriented manner, and advocates for viewpoints with balanced diplomacy.

Ability to demonstrate, understand, and continuously apply our workplace values:

• Performance: We thrive together to passionately pursue ambitious goals, constantly develop ourselves, and turn complex organizational challenges into opportunities.
• Respect: We put people at the center of what we do by treating each other fairly, ensuring equal opportunities, and valuing diversity as a key cultural strength
• Trust: We believe in each other, communicate openly and honestly, remain completely reliable, and treat mistakes as valuable learning opportunities.
• Grounded: We dream big while staying down to earth, remaining approachable, choosing simplicity over complexity, and focusing firmly on meaningful results.
• Belonging: We are stronger together than we are alone, standing up for one another, leveraging our collective strengths, and focusing on sustainable, long-term relationships.

• Number of team members directly supervised: 0
• Number of team members indirectly supervised: 0
• Annual budget/expenditures: Maintains strict responsibility for the efficient use of time and financial resources allocated to their specific topics or assignments.

AtLidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry.

All our Lidl employees are eligible to receive the following benefits:

• Medical & Prescription | Dental | Vision coverage
• Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
• Dedicated training plans to ensure you are set up for success
• 401k Plan (+ 5% company match)
• Voluntary Term Life & AD&D Insurance
• Total Well-Being Program
• DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule

Lidl US views our Corporate Social Responsibility (CSR) through a lens of actions that are Good for the Environment, Good for People, and Good for You.