Manager Client Experience
Dorval, QC · On-site
Summary As Manager Client Experience, you will be responsible for overseeing and enhancing the ... learning. Join us in redefining aviation standards and unleashing your potential in an environment ...
Manager Client Experience
Dorval, QC · On-site
Summary As Manager Client Experience, you will be responsible for overseeing and enhancing the ... learning. Join us in redefining aviation standards and unleashing your potential in an environment ...
... Change Management, or Learning & Development is an asset. 3 years of experience in Learning ... Development, Service Design, or CX Enablement. Experience embedding cultural or behavioral ...
... Change Management, or Learning & Development is an asset. 3 years of experience in Learning ... Development, Service Design, or CX Enablement. Experience embedding cultural or behavioral ...
... Management, or Learning & Development is an asset. * 3+ years of experience in Learning ... Development, Service Design, or CX Enablement. * Experience embedding cultural or behavioral ...
... Management, or Learning & Development is an asset. * 3+ years of experience in Learning ... Development, Service Design, or CX Enablement. * Experience embedding cultural or behavioral ...
(CAN) Coordinator, Business Support.
Laval, QC · On-site
CA$47K - CA$65K/yr
... high quality learning experience. What you'll do... The Walmart Academy Coordinator plays a ... Coordinators manage daily, weekly, and monthly operational activities that include roster ...
(CAN) Coordinator, Business Support.
Laval, QC · On-site
CA$47K - CA$65K/yr
... high quality learning experience. What you'll do... The Walmart Academy Coordinator plays a ... Coordinators manage daily, weekly, and monthly operational activities that include roster ...
Matrix Manager
Levis, QC · Hybrid
A minimum of ten years of relevant experience * Please note that other combinations of ... as individuals, learning from their differences, embracing their uniqueness, and providing a ...
Matrix Manager
Levis, QC · Hybrid
A minimum of ten years of relevant experience * Please note that other combinations of ... as individuals, learning from their differences, embracing their uniqueness, and providing a ...
Matrix Manager
Montreal, QC · Hybrid
A minimum of ten years of relevant experience * Please note that other combinations of ... as individuals, learning from their differences, embracing their uniqueness, and providing a ...
Matrix Manager
Montreal, QC · Hybrid
A minimum of ten years of relevant experience * Please note that other combinations of ... as individuals, learning from their differences, embracing their uniqueness, and providing a ...
Educational & Community Developer/ Développeur · euse pédagogique et communautaire
Montreal, QC · On-site
Learning Experience Design & FacilitationDesign & Iterate: Create engaging learning projects that ... Proven ability to manage multiple priorities, maintain structured workplans, and track deliverables ...
Quick apply
Educational & Community Developer/ Développeur · euse pédagogique et communautaire
Montreal, QC · On-site
Learning Experience Design & FacilitationDesign & Iterate: Create engaging learning projects that ... Proven ability to manage multiple priorities, maintain structured workplans, and track deliverables ...
It will also be required to manage quotes and orders by processing and following-up on both as ... Has a keen interest in personal development; i.e. learning the business, product application ...
It will also be required to manage quotes and orders by processing and following-up on both as ... Has a keen interest in personal development; i.e. learning the business, product application ...
At its core, this role shapes clear, buildable product decisions through learning loops powered by ... management or product ownership * Strong experience with mobile and complex, high-usage products
Quick apply
At its core, this role shapes clear, buildable product decisions through learning loops powered by ... management or product ownership * Strong experience with mobile and complex, high-usage products
At its core, this role shapes clear, buildable product decisions through learning loops powered by ... management or product ownership * Strong experience with mobile and complex, high-usage products
Quick apply
At its core, this role shapes clear, buildable product decisions through learning loops powered by ... management or product ownership * Strong experience with mobile and complex, high-usage products
At its core, this role shapes clear, buildable product decisions through learning loops powered by ... management or product ownership * Strong experience with mobile and complex, high-usage products
At its core, this role shapes clear, buildable product decisions through learning loops powered by ... management or product ownership * Strong experience with mobile and complex, high-usage products
Directeur (ice) - Fiscalit amricaine et canadienne pour les particuliers / Manager - U.S. and Canadi
Brossard, QC · On-site
Manage and review voluntary disclosure files, both Canadian and American ( Streamlined ) ; * Review ... To be discussed depending on level of experience
Quick apply
Directeur (ice) - Fiscalit amricaine et canadienne pour les particuliers / Manager - U.S. and Canadi
Brossard, QC · On-site
Manage and review voluntary disclosure files, both Canadian and American ( Streamlined ) ; * Review ... To be discussed depending on level of experience
... management. * Solid knowledge of machine learning and deep learning fundamentals. Other Skills: * Proficiency in Python is an asset. * Experience working with game engines is an asset.
Quick apply
... management. * Solid knowledge of machine learning and deep learning fundamentals. Other Skills: * Proficiency in Python is an asset. * Experience working with game engines is an asset.
Research Machine Learning Scientist II
Montreal, QC · On-site
CA$140K - CA$180K/yr
The base pay actually offered may vary based upon the candidate's skills and experience, job ... You'll have regular career, development, and performance conversations with your manager, as well ...
Research Machine Learning Scientist II
Montreal, QC · On-site
CA$140K - CA$180K/yr
The base pay actually offered may vary based upon the candidate's skills and experience, job ... You'll have regular career, development, and performance conversations with your manager, as well ...
Optimize models for low-latency inference (quantization, distillation, TensorRT/ONNX) and manage ... Experience: 5+ years of industry experience in Machine Learning, with at least 3 years dedicated to ...
Optimize models for low-latency inference (quantization, distillation, TensorRT/ONNX) and manage ... Experience: 5+ years of industry experience in Machine Learning, with at least 3 years dedicated to ...
Optimize models for low-latency inference (quantization, distillation, TensorRT/ONNX) and manage ... Experience: 5+ years of industry experience in Machine Learning, with at least 3 years dedicated to ...
Optimize models for low-latency inference (quantization, distillation, TensorRT/ONNX) and manage ... Experience: 5+ years of industry experience in Machine Learning, with at least 3 years dedicated to ...
Learning and Development - via Scotia Academy, a virtual learning experience to upskill and develop ... management and private banking, corporate and investment banking, and capital markets. At ...
Learning and Development - via Scotia Academy, a virtual learning experience to upskill and develop ... management and private banking, corporate and investment banking, and capital markets. At ...
Senior UX Designer
Montreal, QC · Remote
Be part of a company culture that values collaboration, learning, inclusion, and giving back ... This role partners closely with Product Management and Engineering to translate complex workflows ...
Senior UX Designer
Montreal, QC · Remote
Be part of a company culture that values collaboration, learning, inclusion, and giving back ... This role partners closely with Product Management and Engineering to translate complex workflows ...
MLOps Experience: 5+ years of hands-on experience in DevOps and MLOps, with a focus on deploying and managing machine learning models in production environments * Infrastructure as Code (IaC)
MLOps Experience: 5+ years of hands-on experience in DevOps and MLOps, with a focus on deploying and managing machine learning models in production environments * Infrastructure as Code (IaC)
Bilingual Learning & Development Senior Consultant II (English/Canadian French)
Montreal, QC · On-site
Project Management: Demonstrates strong organizational skills to manage multiple learning ... Translate learning solutions, content, and other work products as needed Experience * 2 or more ...
Bilingual Learning & Development Senior Consultant II (English/Canadian French)
Montreal, QC · On-site
Project Management: Demonstrates strong organizational skills to manage multiple learning ... Translate learning solutions, content, and other work products as needed Experience * 2 or more ...
Learning Experience Manager information
What is the difference between Learning Experience Manager vs Instructional Designer?
| Aspect | Learning Experience Manager | Instructional Designer |
|---|---|---|
| Primary Focus | Oversees the design, development, and management of comprehensive learning experiences and programs. | Designs and develops specific instructional materials and courses based on learning objectives. |
| Required Skills | Project management, leadership, curriculum development, technology integration | Instructional design, e-learning tools, content creation, assessment design |
| Work Environment | Collaborates with cross-functional teams, manages learning projects, often in corporate or educational settings | Works primarily on course design, content development, and instructional strategies |
While both roles focus on learning and development, the Learning Experience Manager oversees the entire learning ecosystem, including strategy and management, whereas the Instructional Designer concentrates on creating specific educational content and courses.
What are popular job titles related to Learning Experience Manager jobs in Quebec? For Learning Experience Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Learning Experience Manager jobs in Quebec look for? The top searched job categories for Learning Experience Manager jobs in Quebec are:
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Re-posted 14 days ago
Job description
As Canada's premier private jet company with a legacy spanning over 70 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same vision. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation.
Join us and be a part of a team that lives and breathes these values every day!
Summary
As Manager Client Experience, you will be responsible for overseeing and enhancing the overall experience that our clients have with us. You will ensure that every touchpoint along the client's journey is optimized to meet or exceed their expectations, ultimately driving client satisfaction and loyalty. You will play a pivotal role in implementing client-centric strategies and initiatives and will contribute to the growth of our business by identifying areas for improvement, refining processes, and enhancing brand reputation through exceptional client interactions. The incumbent is also responsible for the training, directing, and supervision of all Client Service Representative teams.
Responsibilities
- Adhere to Company Policies & Procedures including all safety regulations
- Collaborate closely with executives and stakeholders to develop and implement effective client management strategies aligned with the company's goals and objectives
- Build and nurture trusting relationships with our clientele by designing and executing initiatives that enhance the overall client experience, fostering repeat business and client advocacy
- Analyze client feedback, surveys, and data to identify client pain points to improve the client journey and create a positive experience
- Advocate client needs at the executive level and securing the necessary resources to implement improvements
- Foster employee development by empowering, coaching, and supporting our teams to be their very best in delivering exceptional service and adhering to client-focused strategies
- Champion / Lead Annual Client Review Board meetings
- Establish proper Prestige Service Standards per Occupation for all employees that may have various touch points throughout the Client Journey
- Work closely with Training Department to establish proper Client Service training standards to be rolled out throughout entire organization
Requirements
- University Degree in Communications, Business Administration, Marketing or a related field
- 3-5 years of client service experience
- Experience in people management and team leadership
- Excellent verbal and written communication skills in both English and French
- Advanced analytical skills to boost data-driven decisions
- Experience with digital marketing tools and social media
- Ability to inspire and lead a team
- Exceptional customer service skills
- Innovative, creative, and problem-solving abilities
- Strong adaptability to change and evolving priorities
- Strong onboarding, training, and team management abilities
- Ability to manage multiple projects simultaneously with advanced time management skills
- Strong knowledge of Microsoft Office Suite, Google Suite
Our careers culture is fueled by innovation, teamwork, and a commitment to excellence. Your career at Execaire Aviation is a journey of growth and development. We invest in our team members, offering extensive training programs and ample opportunities to enhance your skills. From mentorship initiatives to career advancement pathways, we are dedicated to nurturing your potential and fostering a culture of continuous learning. Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can take flight!
We celebrate diversity and believe in the power of an inclusive workplace. At Execaire Aviation, we embrace unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive for a work environment where everyone feels respected, valued, and empowered to contribute their best. Join us in building a team that reflects the vibrant tapestry of aviation.