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Learning Development Training Manager Jobs in Seattle, WA

Chewy

Director, Learning and Development

Bellevue, WA · On-site

$170.50K - $271.50K/yr

Design and implement leadership programming for Practice Managers, Veterinarians, District Leaders ... Well-versed in training, talent and development subject matter. * Strong experience in all ...

Boeing

Senior Learning Business Partner

Everett, WA

This individual will act as a consultant, advisor and project manager on leadership, learning, training and development across the Enterprise IDT&S organization. They will need to support various ...

Boeing

Senior Learning Business Partner

Seattle, WA

This individual will act as a consultant, advisor and project manager on leadership, learning, training and development across the Enterprise IDT&S organization. They will need to support various ...

Boeing

Senior Learning Business Partner

Renton, WA

This individual will act as a consultant, advisor and project manager on leadership, learning, training and development across the Enterprise IDT&S organization. They will need to support various ...

PitchBook Data

Manager, Training

Seattle, WA · On-site

Onboarding, professional and career development are handled by the PB Learning team. PB Learning ... PitchBook's Manager, Training leads the facilitation and delivery of high-impact learning ...

PitchBook Data

Manager, Training

Seattle, WA

Onboarding, professional and career development are handled by the PB Learning team. PB Learning ... PitchBook's Manager, Training leads the facilitation and delivery of highimpact learning ...

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Learning Development Training Manager information

See Seattle, WA salary details

$39.3K

$91.8K

$145.1K

How much do learning development training manager jobs pay per year?

As of May 31, 2026, the average yearly pay for learning development training manager in Seattle, WA is $91,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $112,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Learning Development Training Manager, and why are they important?

To thrive as a Learning Development Training Manager, you need expertise in instructional design, adult learning principles, and experience with curriculum development, often supported by a degree in education, HR, or a related field. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and relevant certifications such as CPLP or ATD are commonly required. Exceptional communication, leadership, and analytical skills set top performers apart, enabling them to engage learners and evaluate program effectiveness. These skills are crucial for designing impactful training initiatives that drive employee growth and organizational success.

What are the typical challenges a Learning Development Training Manager faces when implementing new training programs across a diverse workforce?

A Learning Development Training Manager often encounters challenges such as varying levels of learner engagement, differing learning styles, and resistance to change among staff. Adapting training materials to suit both in-person and remote teams, while ensuring consistent quality and effectiveness, can be demanding. Additionally, aligning training initiatives with organizational goals and measuring their impact on performance requires strong communication and analytical skills. Overcoming these obstacles involves strategic planning, collaboration with department leaders, and ongoing feedback from participants.

What does a Learning Development Training Manager do?

A Learning Development Training Manager is responsible for designing, implementing, and overseeing training programs within an organization. Their main goal is to improve employee skills, boost productivity, and ensure that staff members are equipped with the knowledge needed to meet company objectives. They assess training needs, develop educational materials, and evaluate the effectiveness of training initiatives. Additionally, they often collaborate with department heads and external vendors to deliver both in-person and online learning opportunities.

What is the difference between Learning Development Training Manager vs Learning and Development Specialist?

AspectLearning Development Training ManagerLearning and Development Specialist
CredentialsTypically requires a bachelor’s degree in HR, education, or related field; certifications like CPLP or ATD are commonSimilar credentials; often holds a bachelor’s degree and relevant certifications
Work EnvironmentManages teams, develops training programs, and oversees training initiatives within organizationsDesigns and delivers training sessions, often working directly with employees or teams
Employer & Industry UsageUsed across various industries in corporate, nonprofit, and government sectorsCommonly employed in similar settings, focusing on training delivery and content creation

The Learning Development Training Manager typically oversees training programs and manages teams, while the Learning and Development Specialist focuses on designing and delivering training content. Both roles require similar credentials and are integral to organizational learning initiatives, but differ mainly in scope and responsibilities.

Learning Development Training Manager jobs near you
Sr. AR Learning & Development Program Lead

Sr. AR Learning & Development Program Lead

The Pokémon Company International

Redmond, WA

Full-time

Medical, Life, Retirement, PTO

Posted 26 days ago

Job description

Get to know The Pokémon Company International

The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world. 

Learn more online at corporate.pokemon.com and pokemon.com.

Get to know the role

  • Job Title: Sr. Automated Retail (AR) Learning & Development Program Lead

  • Job Summary: In this role, you will build and manage the training programs that keep Pokémon Automated Retail kiosks running smoothly at scale. You will design and deliver role-based learning experiences for our Remote Support and Field Services teams, using human-centered design practices to ensure technicians can diagnose issues accurately, resolve cases faster, and reduce repeat service visits. 
    You will lead the rollout of a decentralized onboarding model by equipping partner organizations with certified trainers. This allows us to grow efficiently without relying on travel to a central training location. Success in this role means helping technicians become job-ready faster, strengthening the quality and consistency of service ticketing, improving diagnostic discipline, and developing a scalable network of local certified trainers who uphold a high and measurable standard of onboarding across our rapidly expanding footprint. 

  • FLSA Classification (US Only): Exempt

  • People Manager: No

What you'll do

End-to-end Training Program Ownership

  • Own the NetOps training framework and delivery cadence across onboarding, refreshers, clinics, and job shadowing.

  • Adhere to a structured learning journey (Onboarding → Intermediate → Advanced) aligned to the Q-series support models and the 70/20/10 learning philosophy.

  • Ensure training is optimized for distributed technicians (short, role-specific modules; scenario practice; performance checklists; field-ready job aids).

Facilitate Trainings

  • Facilitate live training sessions (virtual and in-person) with a strong bias toward hands-on practice, troubleshooting simulations, and case-based assessment.

  • Tailor sessions based on learner input and performance signals (survey insights, observed gaps, ticket quality trends), adapting instruction to the audience.

  • Run “train-the-trainer” sessions that validate both technical competence and facilitation skill. 

Certification and Decentralized Onboarding Scale-Up

  • Implement certification requirements for trainers and trainees (scenario evidence, shadowing/ride-alongs, evaluations, and ongoing check-ins).

  • Coordinate pilots, then scale rollout; maintain training quality controls across partner-led deliveries.

  • Teach and enforce the operational standard (remote support + break/fix) including support workflow, non-negotiables like safety and ethics, ticketing excellence, and top diagnostic and resolution approaches.

Content Ownership

  • Author, package, and maintain the Trainer Toolkit (onboarding deck, facilitator guide, performance checklist, KPI tracking).

  • Own updates to knowledge articles, field guides, quick-reference one-pagers, test plans, and troubleshooting runbooks as new patterns emerge.

  • Translate “what’s changing” into what technicians must do differently in the next remote support and dispatch cycle (procedures, evidence expectations, parts discipline).

Training Operations, Metrics, and Continuous Improvement

  • Use ticket/dispatch/parts patterns to prioritize training updates and refreshers (top repeat issues, poor documentation patterns, parts waste, trunk stock non-compliance).

  • Partner with Ops/NetOps leaders to define and report KPIs tied to the NetOps strategy (quality, speed, sustainability).

  • Build feedback loops with Remote Support, Field Services, and vendors to keep training aligned to reality, not theory.

What you'll bring

  • Eight (8) to eleven (11) years of relevant professional experience of a demonstrated equivalent level of expertise.

  • Five (5)+ years designing and delivering technical training for frontline roles (field service, service desk, or technical operations), including onboarding and skill progression.

  • Demonstrated ability to teach diagnostic thinking (root cause approach) and drive measurable performance improvement (e.g., improved first-time fix, reduced repeat dispatches, improved ticket quality).

  • Strong facilitation skills across virtual and in-person environments; able to lead mixed-experience cohorts and drive hands-on practice.

  • Proficiency with enterprise productivity and documentation tools (Microsoft 365: PowerPoint, Word, Excel) and content repositories (SharePoint, Confluence, or equivalent).

  • Working knowledge of IT service management workflows and ticket quality standards, including experience using an ITSM/ticketing platform (e.g., Salesforce Service Cloud, ServiceNow, Jira Service Management, Zendesk, or equivalent).

  • Experience authoring and maintaining operational knowledge content (knowledge articles, runbooks, job aids) content production and delivery platforms (e.g. Clipchamp, Articulate360, Articulate Rise, SmarterU, ALM, Docebo, Fuse, or equivalent).

  • Ability to use data to convert insights into targeted interventions and prioritize training improvements (Salesforce Reporting, Excel, and Tableau preferred; ability to interpret case and work order trends and convert insights into targeted interventions).

  • Ability and willingness to travel domestically and internationally as needed for labs, pilots, and launch support; flexibility for occasional after-hours coordination during critical events.

  • Requires occasional after-hours coordination during critical incidents or major releases (training updates, field comms, rapid refreshers).

Preferred Qualifications

  • Experience supporting automated retail, kiosks, vending, IoT/edge devices, or other distributed hardware fleets.

  • Experience with fleet/network management and monitoring/telemetry platforms (e.g., cellular router dashboards such as Cradlepoint NetCloud Manager or equivalent; Splunk, Datadog, Grafana/ELK, or similar).

  • Experience with field service management and dispatch workflows (e.g., Salesforce Field Service, Dynamics 365 Field Service, ServiceMax, or equivalent).

  • Familiarity with parts/inventory operations and evidence-based replacement discipline (trunk stock compliance, RMA flows, parts usage controls).

  • Experience administering or operating within an LMS/LXP (publishing content, managing enrollments, reporting completions/certifications); SCORM/xAPI familiarity a plus.

  • Experience with eLearning authoring and lightweight media production (e.g., Articulate Rise/Storyline, Captivate, Camtasia, or equivalent) to create modular training for distributed technicians.

  • Experience building partner enablement programs (vendor training, train-the-trainer certification, quality audits, and governance scorecards).

  • Comfort with performance analytics and dashboards (Power BI/Tableau or equivalent) to report training effectiveness and operational outcomes.

Base Salary Range: For this role, new hires generally start between $116,000.00 - $154,000.00 per year. The full range is $116,000.00 - $209,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

#LI-Hybrid #LI-JL1

How you’ll be successful

  • Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
  • Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.  
  • Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
  • Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. 
  • Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.  
  • Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.

What to expect

  • An innovative culture driven by impact, delivering meaningful outcomes.
  • Company events that celebrate the spirit of Pokémon.
  • Competitive cash-based compensation programs.
  • 100% employer-paid healthcare premiums for you.
  • Generous paid family leave.
  • Employer-paid life insurance.
  • Employer-paid long and short-term income protection insurance.
  • US Employees: 401k Employer Matching.
  • UK/IRE/MX Employees: Pension Employer Contributions.
  • Fitness reimbursement.
  • Commuter benefit.
  • LinkedIn learning.
  • Comprehensive relocation package for certain roles.
  • Hybrid work environment.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

The Pokémon Company International is committed to the inclusion of all qualified applicants for consideration in our job application process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact the Talent Acquisition team at accommodationrequest_ta@pokemon.com.

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