Learning Development Program Manager Jobs in Greensboro, NC

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can't wait, let's shape it together!

The Talent Development Specialist plays a key role in executing and scaling talent development initiatives by combining program coordination, learning analytics, and stakeholder support. This position is responsible for coordinating learning programs, facilitating development activities, assessing training effectiveness, and analyzing learning and performance data to identify trends, measure impact, and support continuous improvement efforts. The role partners closely with Talent Development leaders to execute strategic learning initiatives, support learning technologies, manage projects, and provide data-driven insights that strengthen workforce capability and business outcomes. The ideal candidate has experience in analytics, facilitation, program coordination, assessment, learning technology, and project management, along with a passion for improving learning effectiveness through measurable results

Your key responsibilities will include:

• Collect and analyse data through surveys, assessments, performance metrics, and other evaluation tools to measure training impact.
• Track and report the effectiveness of learning programs on employee productivity, performance, and job satisfaction, driving continuous improvement.
• Analyse assessment data and feedback to continuously enhance training effectiveness and learning outcomes.
• Coordinate and deliver learning strategies and training programs aligned with organizational needs, leveraging blended learning approaches and tracking completion.
• Support the identification of skill gaps through learning needs assessments and feedback collection from employees, managers, and HR teams.
• Collaborate with HR and business leaders to align learning initiatives with organizational goals and workforce development strategies.
• Support the integration of training programs into employee career paths, leadership development initiatives, and succession planning efforts.
• Drive the continuous evolution of learning strategies by leveraging innovative learning solutions, emerging technologies, and industry best practices to support organizational growth and future talent needs.

What are we looking for?

• 1 + years of experience in Learning & Development, Talent Development, Leadership Development, or a related HR field, including facilitating training programs for professional and leadership audiences and partnering with leaders/internal clients in a consultative capacity.
• Experience managing learning analytics, including collecting, organizing, and analysing data on learning needs, engagement, training effectiveness, and performance improvement.
• Ability to design and support structured learning programs aligned with organizational objectives, adapting learning solutions to evolving business and workforce needs.
• Strong communication and interpersonal skills, with the ability to create and deliver training materials, guides, and reports, while building engagement and buy-in with employees and senior stakeholders.

Beneficial

• Bachelor's degree in Human Resources, Organizational Development, Education, Business, Psychology, or a related field; knowledge of modern learning trends and technologies (e.g., gamification, mobile learning) and ability to work independently under general supervision following established guidelines

• Experience in large, matrixed organizations preferably consumer packed goods or manufacturing.
• Proficiency in Learning Management Systems (LMS)
• Learning Business Partner or HR Business Partner Experience
• Experience with digital learning tools & blended learning design
• Proactive, self-motivated, ability to work independently and handle multiple assignments and projects effectively in a fast-paced environment, experience supporting an operations function

WE ARE REYNOLDS AMERICAN-A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

BELONGING, ACHIEVING, TOGETHER

Collaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.

SALARY AND BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

• 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
  • Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
  • Company contributes an additional three percent to 401(k) whether employee participates or not
• Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
• Health Savings Account start-up contribution for employees who elect the high deductible health plan
• Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
• Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
• Company paid life insurance of 1x annual base pay ($50,000 minimum)
• Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
• Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
• Tuition reimbursement and student loan support
• Dependent Scholarship Programs
• Free confidential personal financial counselling service
• On-site health centers and 24/7 fitness centers at certain company locations
• A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
• Health-care concierge service
• Volunteer service opportunities
• Extensive training opportunities
• Company vehicle for eligible employees
• Mobile phone allowance for eligible employees
• Paid Leave:
  • Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
  • Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).
  • Holidays (Nine company recognized and two annual personal holidays to be used at the employee's discretion)
  • Paid Parental Leave + temporary reduced work schedule opportunity
  • Funeral Leave
  • Short-Term Disability Leave
  • Long-Term Disability Leave
  • Jury Duty Leave
  • Military Leave
  • Released Time for Children's Education
  • Community Outreach Leave
  • Other paid leave benefits, as required by state or local law

• Your journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement - it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.
• We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at wppgeneral@RJRT.com

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