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Learning Development In Hospitality Jobs in Los Angeles, CA

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Learning Development In Hospitality information

See Los Angeles, CA salary details

$55K

$107.4K

$144.9K

How much do learning development in hospitality jobs pay per year?

As of Aug 8, 2026, the average yearly pay for learning development in hospitality in Los Angeles, CA is $107,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $124,500.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What skills do you develop in learning development in hospitality?

Learning development professionals in hospitality develop skills such as instructional design, training delivery, communication, and customer service. They also gain knowledge of hospitality operations, use of training tools and technology, and often pursue certifications like Certified Hospitality Trainer (CHT) to enhance their expertise.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Los Angeles, CA? For Learning Development In Hospitality jobs in Los Angeles, CA, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in Los Angeles, CA look for? The top searched job categories for Learning Development In Hospitality jobs in Los Angeles, CA are:
What cities near Los Angeles, CA are hiring for Learning Development In Hospitality jobs? Cities near Los Angeles, CA with the most Learning Development In Hospitality job openings:
Infographic showing various Learning Development In Hospitality job openings in Los Angeles, CA as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $107,427 per year, or $51.6 per hour.

Assoc Manager Leadership & Learning Development

Mattel

El Segundo, CA • On-site

Full-time

Posted 24 days ago


Mattel rating

8.4

Company rating: 8.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz


Job description

Company Description

CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

At the heart of our company, the Global People & Culture (P&C) team partners with employees across the business to deliver a meaningful, end-to-end employee experience. We live our values every day and are committed to creating a workplace where everyone feels they truly belong. As part of our team, you'll be encouraged to challenge the status quo, bring fresh, progressive thinking, and help drive impactful change. With a presence in over 30 countries and supporting more than 30,000 employees globally, our work has real scale and influence. We're passionate about building an environment that amplifies purpose, passion, and play in every aspect of the employee experience. We value meaningful work, personalized career growth, and the opportunity to shape a world-class People & Culture organization.
Everyday, our Global People & Culture team role models the following strategic pillars:

  • Performance and Growth: Attract and retain the best of the best. Support and inspire them to grow and contribute at the highest level
  • Leadership Development: Cultivate skills and capabilities that make exceptional, innovative leaders
  • Total Rewards: Reward and incentivize our people when and how it matters
  • People Systems: Create integrated systems and processes that are intuitive and effective, and that yield actionable insights, designed with our people at the center
  • Operational Excellence: Execute with excellence, fostering a culture of collaboration while empowering our people
Job Description

The Opportunity: 

At Mattel, we're building the next generation of leaders, people who can grow teams, drive innovation, and adapt with agility in a transforming world. The Associate Manager, Leadership & Learning Development, plays a key role in advancing this mission through the design, delivery, and continuous improvement of leadership and learning experiences across the organization.

This role is ideal for a strategic, systems-minded learning professional who brings deep L&D expertise, strong program design skills, and the ability to embed organizational development thinking into everything they build. Working closely with partners across Talent, Inclusion, and Organizational Development, this individual will help translate business and talent priorities into impactful learning solutions that support leadership effectiveness and organizational growth.

With responsibility for program design, delivery, and learning innovation, this role requires someone who can both, build from the ground up and scale what works, and enterprise capability-building.

The ideal candidate should demonstrate readiness to step into broader strategic ownership over time.

What Your Impact Will Be: 

Enterprise Learning Strategy & Architecture

  • Support the translation of enterprise talent and transformation priorities into scalable learning programs, leadership journeys, and development tools.
  • Design and enhance leadership development programs, learning pathways, and development resources for people leaders, high-potential talent, and cross-functional leaders
  • Collaborate with OD, Talent, and Inclusion to integrate learning into broader systems, such as performance, succession, and onboarding.

AI Literacy & Future Skills Enablement

  • Help Design and implement learning experiences that increase AI fluency, experimentation, and adoption
  • Research emerging workforce and technology trends and translate insights into relevant learning opportunities
  • Partner with external vendors and internal tech leads to support the responsible use of AI in learning and across the organization

Program Design & Facilitation

  • Design and deliver blended learning solutions that span digital, live, cohort-based, and experiential formats
  • Facilitate enterprise learning experiences and leadership workshops for global audiences
  • Partner with subject matter experts and external vendors to create high-quality, business-relevant learning content and experiences

Organizational Development & Capability-Building

  • Apply organizational development principles and best practices to support leadership effectiveness, team development, and organizational capability building
  • Contribute insights and recommendations that help address development needs arising from transformations, workforce planning, or structural shifts
  • Help ensure learning enables, and not just informs, broader OD and people strategies

Measurement, Impact & Continuous Improvement

  • Track adoption, sentiment, and behavior change across learning programs; adapt offerings based on insights
  • Measure and communicate program impact aligned to business goals, talent priorities, and capability growth
  • Stay ahead of L&D trends to recommend innovations in learning design, systems, and experience
Qualifications

What We're Looking For: 

  • 6+ years of experience in Learning & Development, Organizational Development, or a related field
  • Proven experience designing and delivering learning programs at scale-especially for people leaders and enterprise capability priorities
  • Demonstrated ability to integrate learning into broader talent systems (e.g., performance, succession, inclusion, culture)
  • Expertise in adult learning principles, instructional design, and facilitation across modalities
  • Experience building AI and digital literacy into learning strategies and leadership development
  • Strong consulting, stakeholder engagement, and cross-functional collaboration skills
  • Systems thinker with an understanding of enterprise transformation, organizational effectiveness, or future-of-work strategy
  • Experience working in a global, matrixed, or fast-paced organization preferred
  • Familiarity with learning platforms (e.g., LMS/LXP), analytics tools, and feedback systems
  • Willingness to travel
  • Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
     

*The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate's work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential. 

Additional Information

Don't meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!
How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
This role is an in-office role Monday-Thursday, and work from home on Fridays.  We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel's award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.
Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy


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