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Learning Development In Hospitality Jobs in Los Angeles, CA

Role Purpose We are seeking a Learning & Development Coordinator who operates as both a hands-on trainer in the field and a systems builder behind the scenes . This role is responsible for actively ...

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Learning Development In Hospitality information

See Los Angeles, CA salary details

$55K

$107.4K

$144.9K

How much do learning development in hospitality jobs pay per year?

As of Aug 10, 2026, the average yearly pay for learning development in hospitality in Los Angeles, CA is $107,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $124,500.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What skills do you develop in learning development in hospitality?

Learning development professionals in hospitality develop skills such as instructional design, training delivery, communication, and customer service. They also gain knowledge of hospitality operations, use of training tools and technology, and often pursue certifications like Certified Hospitality Trainer (CHT) to enhance their expertise.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Los Angeles, CA? For Learning Development In Hospitality jobs in Los Angeles, CA, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in Los Angeles, CA look for? The top searched job categories for Learning Development In Hospitality jobs in Los Angeles, CA are:
What cities near Los Angeles, CA are hiring for Learning Development In Hospitality jobs? Cities near Los Angeles, CA with the most Learning Development In Hospitality job openings:
Infographic showing various Learning Development In Hospitality job openings in Los Angeles, CA as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $107,427 per year, or $51.6 per hour.

VP, Learning & Development Manager

cathaybank

El Monte, CA • On-site

$95K - $110K/yr

Full-time

Re-posted 29 days ago


Job description

GENERAL SUMMARY

The VP, Learning & Development Manager (L&D Manager) position will oversee the day-to-day operations of the Department as well as coach and mentor the training team members.  

DIRECT REPORTS

The incumbent will have direct reports including exempt and non-exempt employees.

ESSENTIAL FUNCTIONS

  • Work closely with L&D team and key stakeholders to create and deliver an annual L&D training plan in support of strategic business objectives.  
  • Manage and coach the L&D team members by conducting weekly or bi-weekly meetings to review goals and objectives, provide balanced feedback and respond to concerns and ideas for improvement.  
  • Solicit feedback from key stakeholders at least once a year to understand the effectiveness of the current courses and make appropriate adjustments or enhancements.
  • Respond to requests from key stakeholders for new training modules specific to their business unit needs.  Set up project plans, timetables
  • Facilitate leadership and other courses with other HR team members.  
  • Prepare the annual L&D budget, track expenditures and manage vendor contracts.  

QUALIFICATIONS

  • Education: College degree in communications/training or related field a plus but not required.
  • Experience: Minimum 7 years of experience in Learning & Development, preferably in a financial institution.  Minimum 3 years of experience in a leadership/supervisory role, preferred.
  • Skills/Ability:
    • Applicant can provide demonstrated knowledge in the delivery and administration of training programs and adult learning.
    • Strong analytical, planning, program design and problem solving skills.
    • Strong interpersonal, verbal and written communication skills.
    • Demonstrated ability to motivate and train individuals on concepts and procedures and apply classroom management.
    • Able to travel to all Bank locations in and out-of-state.
    • Knowledgeable in Microsoft Word, Excel, PowerPoint and MS Teams.  
    • Public speaking experience is preferred.    
    • Bilingual Chinese and/or Vietnamese is a plus.
    • Possess an understanding of training program design, needs assessment and implementation for leadership training.
    • Possess strong training consultancy skills.  Ability to meet with all levels of management to define an effective training solution to meet departmental, divisional, and organizational goals.
    • Demonstrated ability to communicate at all levels of the organization, including executive officers. 
    • Possess the ability to use good judgment when making decisions and recognize the impact of those decisions for the benefit of the department and the Bank.
    • Possesses a good understanding of technology and the use of a learning management system as it supports the L&D and HR functions. 
    • Procurement and contract management skills; ability to negotiate the best value from vendors, suppliers and contractors while adhering to the annual department budget. 

OTHER DETAILS


$95K – $110K / year 
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.