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Learning Development In Hospitality Jobs in Devon, PA

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Learning Development In Hospitality information

See Devon, PA salary details

$49.9K

$97.5K

$131.6K

How much do learning development in hospitality jobs pay per year?

As of Jun 8, 2026, the average yearly pay for learning development in hospitality in Devon, PA is $97,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,700.00 and $113,000.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What skills do you learn from working in hospitality?

Working in hospitality develops skills such as customer service, communication, problem-solving, teamwork, and time management. Employees often learn to handle diverse situations, use point-of-sale systems, and maintain professionalism in fast-paced environments.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What cities near Devon, PA are hiring for Learning Development In Hospitality jobs? Cities near Devon, PA with the most Learning Development In Hospitality job openings:
Director, Learning & Development - Oncology, US Market

Director, Learning & Development - Oncology, US Market

Merck & Co.

North Wales, PA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Merck rating

7.8

Company rating: 7.8 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

41st of 71 rated pharmaceutical


Job description

Job DescriptionAt our company, we aspire to be the premier research-intensive biopharmaceutical organization, leveraging leading-edge science to deliver innovative health solutions that advance the prevention and treatment of diseases worldwide.This role offers a unique opportunity to lead a high-performing team and play a critical role in supporting key US Market Oncology launches, in-market brands as well as driving impactful product & disease knowledge, and capability-building programs within the Human Health division.As part of Global Learning & Development (GLD), the Director of Commercial Learning, Oncology US Market serves as a strategic business partner and trusted advisor to senior Oncology business unit leaders-accelerating knowledge and capability development of all respective US customer-facing teams to enable business success through a highly productive, customer-centric, and engaged workforce. Key Responsibilities: Strategic Leadership & Business Partnership:Serve as a strategic advisor to the Oncology Business Unit Leadership Team, aligning GLD priorities with US Market Oncology launch and in-market priorities.Actively contribute to Leadership Team discussions, influencing decisions on strategy, resourcing, budget, and prioritization.Partner with Sales and Marketing leaders to design and execute end-to-end learning strategies aligned with brand and business objectives.Launch Excellence & Capability Building:Lead the design and execution of integrated launch learning plans, ensuring excellence in therapeutic area and product knowledge.Embed advanced customer engagement capabilities (including AI-enabled engagement approaches and mindset shifts).Drive impactful in-market learning strategies to maximize brand performance and business outcomes.End-to-End Learning Orchestration:Orchestrate comprehensive onboarding, launch readiness, and continuous development programs across Oncology franchises.Ensure seamless execution in collaboration with GLD Centers of Excellence, including learning production, delivery, and engagement-aligned to the GLD technology roadmap.Deliver high-quality learning programs on time, maximizing business impact in the US market.Innovation & Transformation:Continuously evolve learning approaches by leveraging digital, data, and AI-enabled solutions.Benchmark internally and externally to identify innovative practices and reinvent learning for Oncology.Measure and demonstrate the business impact and value of learning initiatives through robust analytics.Talent Leadership & Team Development:Build, lead, and develop a high-performing team of Learning Partners and Learning Consultants.Attract, retain, and grow top talent within the US Oncology GLD organization.Foster a culture of performance, accountability, collaboration, and continuous learning.Inspire teams to deliver measurable learning and business outcomes.Stakeholder Influence & Cross-Functional Leadership:Lead and influence across a highly matrixed organization without direct authority.Partner closely with Sales, Marketing, and other stakeholders to ensure alignment and impact.Ensure onboarding programs produce highly capable, customer-facing professionals.Core Capabilities:Business Acumen - Strong ability to link learning strategies to business goals and outcomes.Strategic Leadership - Proven ability to lead high-performing teams and drive organizational impact.Influencing & Stakeholder Management - Exceptional ability to influence and collaborate across all levels.Innovative & Creative Thinking - Ability to challenge the status quo and drive learning transformation.Executive Communication - Clear, concise, and compelling communication with senior stakeholders.Coaching & Talent Development - Skilled at developing individuals and teams to maximize performance.Decision-Making & Critical Thinking - Strong analytical and problem-solving capabilities.Planning & Execution - Expertise in managing operational, tactical, and strategic initiatives.Functional Expertise:Adult Learning Theory & PracticeLearning Needs Analysis & Capability BuildingTraining Design, Delivery, and EvaluationDigital Learning & Technology IntegrationContinuous Improvement & Feedback LoopsSales & Marketing Capability Development (e.g., stakeholder engagement, account planning)Qualifications Required Education: Minimum of a Bachelor's Degree, or currently in pursuit of degree completion, or equivalent relevant work experience in Human Resources or related discipline.Required Experience: Minimum of 12 years of experience in US Pharma Sales, Marketing, or business roles, including:At least 6 years in Learning & Development (preferred) or equivalent experience10+ years of experience leading high-performing teamsStrong experience operating and influencing in a complex matrix environmentDemonstrated strategic thinking and business planning capabilitiesExecutive presence with outstanding communication skillsProven ability to lead change and drive transformationStrong track record of delivering results and aligning multiple stakeholders to achieve key initiativesMSJRLearnDev2026Required Skills: Learning and Development (L&D), Learning and Development (L&D) Strategy, Oncology, Sales TrainingPreferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.--As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.- For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:EEOC Know Your Rights EEOC GINA Supplement• We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment.

We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.Learn more about your rights, including under California, Colorado and other US State Acts The salary range for this role is $173,200.00 - $272,600.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.We offer a comprehensive package of benefits.- Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee).

The application deadline for this position is stated on this posting. San Francisco Residents Only: -We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: -We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully-Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.

-No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.-Employee Status: RegularRelocation:No relocationVISA Sponsorship:No Travel Requirements: 25%Flexible Work Arrangements:HybridShift:Not IndicatedValid Driving License:NoHazardous Material(s):N/AJob Posting End Date:06/10/2026 *A job posting is effective until 11:59:59PM on the day BEFORE -the listed job posting end date.

Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R400347 Salary: . Date posted: 06/02/2026


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