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Learning Development In Hospitality Jobs in Manheim, PA

In this role, you will have an opportunity to work with a passionate, progressive, and high-impact ... adult learning and development experience, as well as facilitation and instructional design ...

In this role, you will have an opportunity to work with a passionate, progressive, and high-impact ... adult learning and development experience, as well as facilitation and instructional design ...

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Learning Development In Hospitality information

See Manheim, PA salary details

$45.3K

$88.6K

$119.5K

How much do learning development in hospitality jobs pay per year?

As of Jul 3, 2026, the average yearly pay for learning development in hospitality in Manheim, PA is $88,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,200.00 and $102,600.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What cities near Manheim, PA are hiring for Learning Development In Hospitality jobs? Cities near Manheim, PA with the most Learning Development In Hospitality job openings:
Talent Learning & Development Director

Talent Learning & Development Director

Eurofins Scientific

Lancaster, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Eurofins rating

7.4

Company rating: 7.4 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

57th of 103 rated laboratories


Job description

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

The Talent Learning and Development Director will be responsible for designing, delivering, and measuring best-in-class leadership development and learning solutions across Eurofins Environment Testing (USA).

This role is primarily focused on building organizational leadership capability by implementing existing programs and workshops while also creating new, scalable learning initiatives aligned with business needs.

Training initiatives will cover a broad range of topics and will be developed and delivered through multiple formats, including instructor-led training (onsite and virtual), self-paced e-learning, and blended learning experiences to maximize engagement and effectiveness.

The position will be offered as a hybrid oppertunity with the expectation of 2-3 days reporting onsite at the Lancaster site. 

Essential Duties and Responsibilities:

  • This is a hands-on leadership role and the candidate will need to develop and deliver courses to a wide audience comprising leaders of every level
  • Develop relationships with our senior leadership to understand the needs of the business from a training and development perspective
  • Work with leaders and cross functionally with the HR team to conduct annual Talent Reviews and succession planning activities
  • Develop and deliver and live, instructor-led training on both hard and soft skills in both virtual and classroom settings
  • Coordinate with subject matter experts (SMEs) to develop and/or co-facilitate training modules
  • Develop online, self-paced courses on both hard and soft skills using e-Learning authoring software and video tools
  • Support High Potential program and succession planning initiatives
  • Support EET leaders with the development of customized learning to meet the needs within their scope (may be unique to the environment testing industry)
  • Develop course material, including creating and editing videos, PowerPoint, workbooks and handouts
  • Manage selected SharePoint pages and/or sites
  • Coaching and Mentor coordination as needed
  • Demonstrates and promotes the company vision
  • Demonstrated knowledge of authoring software to include E-Learning course-building software, video editing software, animation software, learning management systems, etc.
  • Ability to Travel for hands on training is required, approximately 4-6 trips annually
Qualifications

Education:

  • Bachelor's degree in Learning & Development, Instructional Design, Organizational Development or in a related field (or unrelated degree with a strong background in leadership training at the corporate level); MS/MA preferred

Experience:

  • Proficient in Camtasia or similar video capture/edidting software
  • LMS experience as an admin or super user
  • 5+ Years of experience in corporate training
  • 5+ years experience in content development that includes both ILT and e-learning courses
  • 3+ years experience developing courses using E-Learning software to build courses designed to be hosted on an LMS
  • Exposure to talent development initiatives a plus (e.g., succession planning, talent management, employee engagement, employee development
  • DiSC certification a bonus, but not required
  • Membership in the Association of Talent Development (ATD) or other similar organizations is a plus

Preferred Candidate Experience:

  • Ability to proactively assess organizational needs from a talent development perspective and design (or lead the development of) programs that address current and future business priorities
  • Effectively communicate and champion learning and development initiatives across all levels of the organization, including building networks beyond the immediate business line
  • Demonstrate expertise in adult learning principles and instructional design, with the ability to partner with and extract insights from subject matter experts
  • Exceptional facilitation skills, with experience delivering both virtual and in-person training using a variety of engaging instructional techniques
  • Strong proficiency in learning technologies, including e-learning authoring tools and video editing software
  • Ability to manage logistics and operations of training programs, including budget oversight, scheduling, enrollment coordination, and setup of classroom and virtual learning environments
Additional Information

Position is Full Time, 2-3 days onsite Hybrid at the Lancaster, PA site. 

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.

  • We support your development! Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

    We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

    Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

    Find out more in our career page: https://careers.eurofins.com

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.


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Hours and flexibility

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About Eurofins

Sourced by ZipRecruiter

Industry

Scientific research and development services, biotechnology research and development and environmental consulting services

Company size

10,000+ Employees

Headquarters location

Leacock, PA, US