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Learning Development In Hospitality Jobs in South Carolina

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What skills do you develop in learning development in hospitality?

Learning development professionals in hospitality develop skills such as instructional design, training delivery, communication, and customer service. They also gain knowledge of hospitality operations, use of training tools and technology, and often pursue certifications like Certified Hospitality Trainer (CHT) to enhance their expertise.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in South Carolina? For Learning Development In Hospitality jobs in South Carolina, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in South Carolina look for? The top searched job categories for Learning Development In Hospitality jobs in South Carolina are:
What cities in South Carolina are hiring for Learning Development In Hospitality jobs? Cities in South Carolina with the most Learning Development In Hospitality job openings:

Learning & Development Manager

Interim HealthCare - Central Recruiting

Greenville, SC • On-site

$82K - $90K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


Job description

Learning & Development Manager 

In Greenville, SC

Are you a Learning & Development professional who enjoys building impactful training experiences, optimizing learning systems, and creating scalable development programs that drive organizational success? Interim HealthCare is seeking a Learning & Development Manager to lead the administration, strategy, and continuous improvement of our Learning Management System (LIFE LMS powered by HealthStream) while designing engaging learning experiences that support our national franchise network and company-owned operations.

In this role, you'll serve as the subject matter expert for LMS administration, instructional design, and learning program execution—supporting Operations, Clinical, Sales, and National Support Team departments through innovative, data-driven learning solutions. You'll manage the full lifecycle of learning content, learning paths, reporting, compliance training, and franchise partner support while ensuring training programs remain engaging, effective, and aligned with business objectives. If you're passionate about adult learning, instructional design, and helping others grow—and you're excited to build your expertise while making a meaningful impact—we'd love to hear from you. 

Why You'll Enjoy Being Part of Our Team:
• Competitive Pay: $82,000–$90,000 annually based on experience.
• Meaningful Impact: Influence learning strategy and professional development initiatives that support teams and franchise partners nationwide.
• Collaborative Environment: Join a people-focused culture that values innovation, accountability, continuous improvement, and professional growth.
• Comprehensive Benefits: Enjoy PTO, holiday pay, medical, dental, and vision coverage, along with 401(k) benefits.

Big-Picture Overview: What You'll Do as a Learning & Development Manager:
• Serve as the primary administrator and strategic owner of the LIFE LMS powered by HealthStream, overseeing configuration, optimization, governance, and day-to-day platform management.
• Manage LMS operations including user administration, permissions, reporting structures, troubleshooting, vendor coordination, and system enhancements.
• Design, develop, and publish engaging learning experiences and interactive online training using adult learning principles and instructional design methodologies.
• Build and maintain learning curricula, role-based learning paths, onboarding programs, compliance training, and professional development initiatives across the organization.
• Partner with subject matter experts across Operations, Clinical, Sales, and other departments to translate complex concepts into effective, accessible learning content.
• Support franchise partners by providing LMS training, system guidance, reporting support, and best practices to maximize adoption and learning outcomes.
• Develop and maintain training resources including SOPs, user guides, webinars, communications, and learning documentation.
• Monitor training effectiveness through reporting, analytics, learner engagement metrics, and continuous improvement initiatives.
• Support compliance and regulatory training initiatives while ensuring accurate assignment, tracking, and reporting of required education programs.
• Identify opportunities to enhance learning strategy, improve operational efficiency, and expand scalable training solutions across the network.

Must-Haves for Success in This Role:
• Full-time onsite position based in Greenville, SC with standard operating hours of Monday–Friday, 8:00 AM–5:00 PM.
• Candidates who have recently completed or are finishing a degree in Adult Education, Organizational Development, or a closely related field are preferred.
•  3–5 years of experience in Learning & Development, instructional design, training operations, or LMS administration preferred. 
• Demonstrated hands-on experience administering Learning Management Systems, preferably HealthStream or similar enterprise LMS platforms.
• Experience designing and deploying e-learning content using authoring tools such as Articulate Storyline, Articulate Rise, or comparable platforms.
• Strong understanding of adult learning principles and instructional design methodologies (ADDIE, SAM, or similar frameworks).
• Experience supporting enterprise, franchise, multi-site, or geographically distributed organizations preferred.
• Ability to analyze learning data, training metrics, and learner engagement to drive measurable improvements.
• Strong project management and organizational skills with the ability to manage multiple priorities and stakeholders simultaneously.
• Excellent communication and presentation skills with the ability to influence, educate, and build relationships across all levels of the organization.
• Healthcare industry experience strongly preferred; home health, hospice, or personal care experience is a plus.
• Experience leveraging AI tools in learning design, analytics, or process improvement is a plus.

Why Work for Interim HealthCare?

Founded in 1966, Interim HealthCare is the nation's first home healthcare company and a trusted leader in compassionate, patient-centered care. With 300+ locations nationwide, we foster a family-oriented culture that values every team member. As a Learning & Development Manager, you'll play a key role in shaping how our teams and franchise partners learn, grow, and deliver exceptional care through innovative education and development programs.

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.