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Learning Development In Hospitality Jobs in New Jersey

Guardianlife

Field Learning Technology Leader

Holmdel, NJ · Remote

$103K - $169K/yr

If so, the Financial Representative Learning & Development Team is seeking a Field Learning ... A collaborative team player who can work effectively in a virtual environment and build trusted ...

Kumon

E-Learning Specialist

Rutherford, NJ · On-site

$62K - $80K/yr

Experience: 3-5 years of experience in e-learning design, instructional design, learning development, LMS support, or a closely related role. * Instructional Design Expertise: Experience creating ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
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Infographic showing various Learning Development In Hospitality job openings in New Jersey as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Learning & Development Specialist (Bilingual-Korean, Engllish) Lyndhurst, NJ

Learning & Development Specialist (Bilingual-Korean, Engllish) Lyndhurst, NJ

hmart

Lyndhurst, NJ • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

H Mart rating

6.4

Company rating: 6.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

 Responsibilities:  
  • Blended Learning Development (Kahoot, Vyond, PPT Deck)
  • E-Learning, Learning Management System Operations (BizLibrary)
  • Instructor Lead Training, Virtual Instructor Lead Training operation & management 
  • Analyzing Educational Needs,  Assessment & Evaluation for Education transfer  (Survey Monkey, Interview)
  • On-site Training for H MART New Store Workshop  (In English)
  • Proceeding workshop for employee (in English)
  • Business trip to H MART store located in all different states 
 
Required Skill / Certificate:
  
  • L&D Design and Implementation
  • Fluent in English and Korean
  • Bachelor's Degree related to field 

Work Hours & Benefits:
  • MON-FRI, 9:00am to 6:00pm
  • Company provided Lunch
  • Health Insurance Coverage
  • Dental and Vision Coverage
  • 401K per company policy 
  • PSL / PTO
  • Paid Holidays per company policy
  • Celebration & Condolence Benefits per company policy
  • Eligibility to use Company owned Resort per company policy
  • 5% Employee Points program with H Mart Smart Card
 
Location:
  • 300 Chubb Ave, Bilingual(Korean, English) Lyndhurst, NJ 07071

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