Learning Associate Jobs in Linden, NJ (NOW HIRING)

Be part of a high performing team of solution-oriented learning partners and influence positive change across several Corporate Functions businesses and Talent globally. 

As a Learning Program Associate within Human Resources,  you will apply sound judgment, cross-functional coordination, and continuous quality control to drive program success, compliance posture, and audit-readiness. You will manage learning needs tied to key business drivers, including CPE eligibility, facilitator preparation and adjustments, and compliance-sensitive audience updates. You will use approved AI tools to accelerate execution at scale while owning the outcome and the accountability.

Job Responsibilities:

• Administer learning records and rosters in the firm's Learning Management System (LMS) and submit administrative requests (course creation, digital content uploads, etc.) into a Portfolio Management tool.
• Own the Continuing Professional Education (CPE) submission process end-to-end, gathering and submitting required data and forms to the firm's CPE Credit team to qualify courses and award credit.
• Own the team's budget tracker, recording invoices and spend on a timely basis while escalating budget-related risks to management.
• Perform upkeep across Finance, Internal Audit, and HR courses-including audience/assignment updates, link/asset maintenance, evergreen activities, and tracking-serving as accountable owner to keep the full course inventory current, standards-compliant, and audit-ready month over month.
• Manage the end-to-end operational responsibilities behind the live GF&BM Capstone program, Auditor-in-Charge Training, and other programs, serving as the point of contact for all stakeholders to ensure each program runs seamlessly.
• Partner with team VPs to execute scheduling, participant coordination, logistics, materials management, vendor/facilitator coordination, and milestone tracking.
• Partner with Conference Center, Audio/Visual, and Facilities personnel to reserve classrooms and arrange logistics per course requirements.
• Partner with team VPs and the firm's instructional design and development teams to refine training materials for maximum readability and learner absorption, and develop new ways to measure learning effectiveness-translating findings into executive-level presentations that drive changes in approach.
• Draft and manage training enrollment, reminder, and follow-up communications for targeted audiences; keep learners informed on training status and logistics; and resolve relevant LMS tickets through to completion.
• Administer the team's information repositories (landing pages, AI-discoverable knowledge articles); own special projects including compiling training data for regulatory requests and preparing executive summaries; and partner with business groups on training-hours reporting while advancing AI-enabled data-sharing dashboards.
• Apply approved AI tools to increase the efficiency, quality, and scalability of learning operations-streamlining repetitive work (drafting communications, summarizing feedback, organizing reporting data, maintaining records) while serving as the quality-control layer to validate every output for accuracy and compliance, and recommending process improvements that pair AI tooling with human oversight.

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree with minimum of 3 years of experience in Learning or program management 
• Strong project management skills; able to manage multiple projects concurrently; excellent attention to detail, with a demonstrated sense of urgency in delivering accurate work on time
• Demonstrated AI proficiency, including applying approved AI tools to improve productivity and quality of work, and willingness to learn and adopt new AI-enabled workflows
• Ability to manage direction from multiple VPs, organizing, prioritizing, and escalating conflicts in a timely manner
• Strong verbal and written communication skills; proven track record of building positive working relationships
• Self-starter who is enthusiastic, self-motivated, and effective under pressure, able to independently research and network with peers firmwide, and willing to take personal responsibility and accountability

Preferred Qualifications, Capabilities, and Skills:

• Work experience within an HR function
• Experience administering courses in an Learning Management System (LMS), using survey software to build course feedback forms, and building/updating knowledge articles and other strategic sites 
• Experience using SurveyMonkey 

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).