Learning Assistant Jobs in Alberta (NOW HIRING)

HSB Canada, part of Munich Re, is Canada's premier engineering-driven specialty insurer and provider of inspection, engineering and technology services that set the standard for excellence in the market. Our constantly evolving offerings lead the market in cyber, equipment breakdown, renewable energy, technology services, engineering-based risk management and inspection services. We bring technical expertise to help our clients stay ahead of complex, emerging and technology-based risks.  We dare to think big, and we are continuously innovating on behalf of our clients. We recognize Diversity, Inclusion, and Belonging as key priorities and a culture that welcomes different thoughts and opinions.

HSB is much more! It's insurance. Engineering. Technology. To learn more about us, please visit: https://www.hsb.ca

Location: Open to candidates across Western Canada (BC and Alberta)

Primary Objectives:

The Underwriting Assistant plays a key role in supporting the underwriting team by helping to deliver accurate risk assessments and high-quality service to both internal and external stakeholders. Reporting to the Underwriting Support Supervisor, this role supports the day-to-day underwriting and business development operations across regional hubs in Canada.

It's a great stepping stone into underwriting, offering hands-on experience, exposure to technical tasks, and collaboration across teams-all while contributing to meaningful, client-focused insurance solutions.

Key Responsibilities:

• Respond promptly and professionally to inquiries from clients and brokers, ensuring a high standard of service.
• Processing of various transactions; invoicing, and creating policies and reports
• Directing incoming and outgoing mail and maintaining electronic records and digital correspondence.
• Process insurance opportunities within your binding authority and escalate cases that require leadership approval.
• Coordinate with Corporate Underwriters to obtain clarity or approvals for cases that exceed local authority.
• Support the underwriting of new policies and renewals in line with company guidelines and risk appetite.
• Stay informed on market trends and HSB's suite of insurance products to support informed underwriting decisions.
• Work collaboratively with BDRs and Underwriters on large regional accounts, assisting in broker communications, negotiations, and the delivery of tailored solutions.

Qualifications:

• Post-secondary education required; college diploma or university degree preferred, ideally in business, finance, insurance, or a related field.
• Actively pursuing or completion of the Chartered Insurance Professional (CIP) designation or an equivalent insurance credential is a strong asset.
• Excellent written and verbal communication skills with a client-focused attitude.
• Highly organized and detail-oriented, with the ability to prioritize and manage multiple tasks in a deadline-driven environment.
• Basic understanding of insurance and underwriting processes is preferred, along with a demonstrated willingness to learn and grow.
• Proficiency in Microsoft Office and familiarity with underwriting systems and platforms is advantageous.
• Self-motivated, solution-oriented, and committed to continuous learning.
• Bilingual capabilities (English and French) is an asset.

Company Benefits:

Together, we engage with everything we have and are, to help humankind act braver and better. Go further with HSB.

We are pleased to offer our employees great benefits and resources to support their mental, physical and financial wellbeing. These include:

• An engaging and collaborative environment that promotes continuous learning and development
• A hybrid work environment that combines weekly in-office and remote days. Fully remote options are offered in some locations across Canada.
• A great compensation package including an annual company bonus
• Competitive company-paid flexible health and dental benefits, starting on your first day
• Flexible dollars provided by the company to put towards a Health Spending Account and/or Wellness Spending Account
• Wellness program with tools and resources supporting your mental, physical, and financial wellbeing - on and off the job
• Participation in the DC Pension Plan with a progressive employer contribution scale based on tenure starting at 4%, plus optional company match in the RRSP plan
• Generous time off including vacation, personal days, unplanned time, Statutory Holidays and company-wide early closure half-days
• Learning and development programs and resources, including unlimited access to LinkedIn Learning, Education Assistance Program, and reimbursement for professional fees
• Employee Referral Program and Recognition Program

HSB Canada is committed to providing a work environment that is inclusive and free of employment barriers and discrimination.  Accommodation will be made for qualified applicants with a disability throughout the recruitment process.  If you receive a request for an interview and you have a disability which will require an accommodation to support your participation, please consult with Human Resources or contact hr@hsb.ca as soon as practical so that suitable accommodations can be arranged.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.