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Learning And Development Program Manager Jobs in Delray Beach, FL

SNC-Lavalin

Ports Program Manager

Fort Lauderdale, FL · On-site

Oversee contract development, negotiation, and administration for design consultants, contractors ... Experience managing large-scale, multi-disciplinary programs. Skills & Competencies: * Strong ...

Black & Veatch

Program Manager

West Palm Beach, FL · Hybrid

Manage a program with very large or complex inter-related projects or multiple moderate size ... development opportunities. BV Operations as a group supports all three market sectors at BV ...

Black & Veatch

Program Manager

Coral Springs, FL · Hybrid

Manage a program with very large or complex inter-related projects or multiple moderate size ... development opportunities. BV Operations as a group supports all three market sectors at BV ...

AgileEngine

Program Manager ID75064

Boca Raton, FL · On-site

We rank among the leaders in areas like application development and AI/ML, and our people-first ... learning budget - Competitive compensation : get recognition that reflects your skills and impact ...

AgileEngine

Program Manager ID75064

West Palm Beach, FL · On-site

We rank among the leaders in areas like application development and AI/ML, and our people-first ... learning budget - Competitive compensation : get recognition that reflects your skills and impact ...

AgileEngine

Program Manager ID75064

Fort Lauderdale, FL · On-site

We rank among the leaders in areas like application development and AI/ML, and our people-first ... learning budget - Competitive compensation : get recognition that reflects your skills and impact ...

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Learning And Development Program Manager information

See Delray Beach, FL salary details

$28.2K

$90.3K

$161.5K

How much do learning and development program manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for learning and development program manager in Delray Beach, FL is $90,306.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,900.00 and $99,500.00 per year, depending on experience, location, and employer.

What does a learning and development program manager do?

A Learning and Development Program Manager is responsible for designing, implementing, and overseeing employee training and professional development programs within an organization. They assess training needs, develop learning strategies, and coordinate with various departments to ensure programs align with business goals. Their role often includes managing budgets, measuring program effectiveness, and staying up-to-date with the latest learning technologies and trends.

What does a learning and development program manager do?

As a learning and development program manager, you design and develop learning programs for an organization. Your responsibilities are to coordinate programs that enhance the capabilities of employees through continued education and skills training. You may implement these strategies through in-person classes, educational materials, or a combination of the two. Throughout employee training, you also evaluate the effectiveness of your plan and make adjustments as necessary. Other duties include utilizing available resources, teaching training methods to instructors, and staying within the company’s budget. Your overall goal is to boost productivity for your organization by creating more knowledgeable and capable employees.

What are the key skills and qualifications needed to thrive as a learning and development program manager?

To thrive as a Learning and Development Program Manager, you need a background in instructional design, adult learning principles, and program management, often supported by a relevant degree or certification such as CPLP or SHRM. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and data analytics platforms is typically required. Strong communication, leadership, and stakeholder management skills help drive engagement and ensure effective collaboration. These skills are vital to designing impactful learning initiatives that align with organizational goals and foster employee growth.

What are some common challenges faced by learning and development program managers when implementing new training initiatives?

Learning and Development Program Managers often encounter challenges such as securing stakeholder buy-in, aligning training programs with business objectives, and ensuring consistent engagement from participants. Additionally, they must balance the needs of a diverse workforce and keep up with evolving technologies and learning methodologies. Overcoming these challenges requires strong communication skills, adaptability, and ongoing collaboration with both leadership and team members to ensure programs deliver measurable results.

What is the difference between Learning And Development Program Manager vs Training Coordinator?

AspectLearning And Development Program ManagerTraining Coordinator
ResponsibilitiesDesigning, implementing, and overseeing comprehensive learning programs, strategic planning, and managing teams.Coordinating training sessions, scheduling, logistics, and supporting trainers.
Required SkillsProgram development, leadership, strategic thinking, and communication skills.Organizational skills, attention to detail, and communication skills.
CredentialsBachelor’s degree, often a master’s, certifications like CPLP or ATD.Bachelor’s degree often preferred, certifications like CPT or similar beneficial.
Work EnvironmentCorporate offices, training departments, or remote settings.Training rooms, corporate offices, or remote support roles.

The Learning And Development Program Manager focuses on strategic program design and leadership, while the Training Coordinator handles the logistical aspects of training delivery. Both roles are essential in employee development but differ in scope and responsibilities.

More about Learning And Development Program Manager jobs

What job categories do people searching Learning And Development Program Manager jobs in Delray Beach, FL look for?

The top searched job categories for Learning And Development Program Manager jobs in Delray Beach, FL are:

What cities near Delray Beach, FL are hiring for Learning And Development Program Manager jobs?

Cities near Delray Beach, FL with the most Learning And Development Program Manager job openings:

Learning And Development Program Manager jobs near you
Infographic showing various Learning And Development Program Manager job openings in Delray Beach, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $90,306 per year, or $43.4 per hour.

Senior Learning & Development Specialist

Sunrise, FL • On-site

Choice Home Warranty
Real Estate • 501 - 1,000 employees
Learn more about Choice Home Warrantyexternal

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Job description:
Senior Learning & Development Specialist
Choice Home Warranty
Salary: $75,000 to $90,000 annually
About the Opportunity
Choice Home Warranty is seeking an experienced Senior Learning & Development Specialist who combines strong training facilitation skills with hands on instructional design and content development experience.
This is not a traditional trainer position focused primarily on delivering existing material. We are looking for someone who can identify a learning or performance need, understand the business process behind it, partner with subject matter experts, design an effective learning solution, facilitate the training, and evaluate whether it produced the intended results.
You will have the opportunity to influence how employees learn by improving existing programs and developing new learning experiences that are practical, engaging, and connected to employee performance.
The ideal candidate has experience in Learning & Development, instructional design, and corporate training, preferably within a call center, customer service, claims, sales, or high volume operations environment.
You should be equally comfortable facilitating a classroom, building a professional training presentation, creating a job aid, designing an assessment, developing realistic scenarios, and improving a training program that is not producing the desired results.
What You Will DoTraining Facilitation
  • Facilitate new hire training, ongoing training, refresher training, process updates, and employee development programs.
  • Deliver engaging instructor led and virtual training to employees with varying levels of experience.
  • Adjust facilitation methods based on the audience, subject matter, learning objectives, and employee needs.
  • Create an interactive learning environment that encourages participation, practical application, critical thinking, and knowledge retention.
  • Incorporate realistic scenarios, exercises, role playing activities, and knowledge checks into learning programs.
  • Evaluate employee understanding throughout training and provide additional reinforcement when needed.

Learning & Development
  • Partner with Operations, Quality, leadership, and subject matter experts to identify performance gaps and determine whether training is the appropriate solution.
  • Conduct training needs analysis to identify knowledge, skill, and behavioral gaps.
  • Translate business processes, policies, procedures, system functionality, and operational requirements into structured and practical learning programs.
  • Develop measurable learning objectives and select appropriate learning approaches based on the topic and audience.
  • Design training that teaches employees how to apply knowledge, use judgment, solve problems, and handle realistic situations rather than simply memorize information.
  • Recommend improvements to existing programs based on employee performance, Quality results, operational feedback, customer experience, and changes within the business.

Instructional Design and Content Development
  • Design and develop learning programs from initial concept through implementation and evaluation.
  • Create professional training presentations, facilitator guides, participant materials, job aids, reference guides, assessments, exercises, scenarios, and other learning resources.
  • Simplify complex policies, processes, and technical information into content that frontline employees can understand and apply.
  • Develop scenario based learning that requires employees to apply policies and procedures to realistic customer and operational situations.
  • Create assessments and knowledge checks that measure understanding and practical application.
  • Review and redesign existing training materials to improve clarity, organization, consistency, visual presentation, and effectiveness.
  • Maintain training materials as policies, processes, systems, and business requirements change.
  • Help establish consistent standards for training presentations, facilitator materials, job aids, assessments, and other learning resources.

Training Effectiveness and Continuous Improvement
  • Measure training effectiveness using assessments, employee performance, Quality results, operational metrics, and feedback.
  • Partner with Operations and Quality to determine whether training is producing measurable improvements in employee performance.
  • Identify recurring performance issues and recommend appropriate training, coaching, or other learning interventions.
  • Use feedback from employees, trainers, supervisors, and operational leadership to continuously improve learning programs.
  • Help establish best practices for how training is developed, facilitated, measured, and maintained across the organization.

What We Are Looking For
  • Minimum of 5 years of professional experience in Learning & Development, corporate training, instructional design, or a closely related field.
  • Demonstrated experience independently designing and developing corporate training programs.
  • Demonstrated experience facilitating instructor led training in a professional environment.
  • Strong knowledge of instructional design and adult learning principles.
  • Advanced PowerPoint skills with the ability to create professional, visually organized, and engaging training materials.
  • Experience developing facilitator guides, job aids, assessments, exercises, scenarios, reference materials, and other learning resources.
  • Strong written communication and content development skills.
  • Ability to translate complex processes, policies, procedures, or technical information into clear and practical learning experiences.
  • Strong presentation, facilitation, and classroom management skills.
  • Experience partnering with subject matter experts, operational leaders, and other stakeholders.
  • Strong organizational and project management skills.
  • Ability to manage multiple learning initiatives and priorities simultaneously.
  • Ability to work independently and take ownership of projects from initial need through development, delivery, and evaluation.

Preferred Experience
  • Learning & Development experience within a call center, customer service, claims, insurance, financial services, sales, or other high volume operational environment.
  • Experience developing scenario based and interactive learning programs.
  • Experience using Quality results, operational KPIs, customer feedback, or other performance data to identify learning opportunities.
  • Experience developing training for complex policies and processes that require employees to exercise judgment and critical thinking.
  • Bachelor's degree in Learning & Development, Instructional Design, Education, Human Resources, Communications, Business, or a related field is preferred. Equivalent professional experience will also be considered.

What Success Looks Like
Success in this position is not measured simply by how many training sessions are delivered.
A successful Senior Learning & Development Specialist will be able to understand a complex business process, determine what employees need to know and do, anticipate where employees may struggle, and build learning experiences that prepare them to perform successfully in real situations.
You will also be expected to recognize when existing training is not producing the intended results, identify potential causes, and recommend or implement improvements.
Ultimately, your work should contribute to measurable improvements in employee knowledge, confidence, performance, and the customer experience.
Compensation
The salary range for this position is $75,000 to $90,000 annually. Compensation within the range will be based on relevant experience, instructional design capabilities, technical skills, and demonstrated ability to develop high quality learning programs.
Interview Process
As part of the interview process, qualified candidates may be asked to discuss examples of learning programs or training materials they have previously developed and may be asked to complete a brief instructional design exercise.
Candidates should not submit confidential, proprietary, or otherwise protected information or materials belonging to a current or former employer.
Equal Employment Opportunity
Choice Home Warranty is an equal opportunity employer. Employment decisions are based on qualifications, experience, business needs, and other job related factors without regard to any characteristic protected by applicable federal, state, or local law.
Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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