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KēSTA I.T.

Sr. Systems Engineer

Draper, UT

$120K - $151K/yr

Apply enterprise architecture frameworks (e.g., TOGAF, LeanIX or similar) to support governance * Define and enforce architecture standards, integration patterns, and best practices * Ensure system ...

Africa Global Logistics

... the LEANIX tool - Updating architecture standards and guidelines - Leading architecture workshops - Contributing to the development of Architecture department will all architects EDUCATION ...

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What are the key skills and qualifications needed to thrive as a LeanIX Consultant, and why are they important?

To thrive as a LeanIX Consultant, you need a solid background in enterprise architecture, business process analysis, and IT strategy, often supported by a relevant degree and experience in IT management. Expertise in the LeanIX platform, familiarity with SaaS tools, and certifications such as LeanIX Certified Practitioner are typically required. Strong communication, problem-solving abilities, and stakeholder management set top performers apart in this role. These skills and qualifications are crucial for delivering effective digital transformation solutions and ensuring alignment between business and IT objectives.

What is a LeanIX Consultant?

A LeanIX Consultant is a professional who specializes in implementing and optimizing LeanIX, an enterprise architecture management platform. They help organizations map their IT landscapes, improve transparency, and streamline processes using LeanIX tools. Their responsibilities often include onboarding teams, configuring the platform to business needs, providing training, and supporting digital transformation initiatives. LeanIX Consultants work closely with IT and business stakeholders to ensure the organization gets the most value from the platform.

What are some common challenges faced by professionals working with LeanIX in enterprise environments?

Professionals working with LeanIX often encounter challenges such as integrating the platform with existing IT landscapes and ensuring accurate, up-to-date data from various stakeholders. Another common hurdle is driving user adoption across different departments, as success depends on collaboration and consistent data input. Navigating complex organizational structures and aligning LeanIX usage with strategic business goals also requires effective communication and change management skills. Overcoming these challenges can significantly enhance the value LeanIX provides to the organization’s enterprise architecture initiatives.

What is the difference between Leanix Leanix vs Leanix Architect?

AspectLeanix LeanixLeanix Architect
Primary RoleProduct management and platform administrationSolution design and architecture planning
Required SkillsProduct knowledge, SaaS platform expertise, stakeholder communicationSystem architecture, integration, technical design
Work EnvironmentCollaborates with product teams, business unitsWorks with technical teams, IT departments
CertificationsLeanix certifications, project managementIT architecture certifications, cloud certifications

Leanix Leanix primarily focuses on platform management and product-related tasks, while Leanix Architect specializes in designing and implementing technical solutions. Both roles require a good understanding of SaaS platforms, but the Architect role demands deeper technical expertise in system architecture and integrations.

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Leanix Leanix jobs near you
Infographic showing various Leanix Leanix job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 96% Full Time, and 3% Contract. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution.
Principal Software Engineer - ITSM Process Automation & AI

Principal Software Engineer - ITSM Process Automation & AI

Humana, Inc.

Louisville, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 252 frontline employees who took The Breakroom Quiz

145th of 260 rated insurance

Job description

Become a part of our caring community
This role will play a key role in the transformation of IT Service Management (ITSM) and Technology Lifecycle Management (TLM) operations by leveraging automation, AI, and platform integration. The engineer will eliminate manual processes, simplify and automate complex workflows, improve data quality, and enable intelligent decision-making across the enterprise.
Key Responsibilities
1. Automation of ITSM & Lifecycle Workflows
  • Automate asset and lifecycle management processes including end-of-life tracking, refresh orchestration, and compliance monitoring.
  • Rapidly develop AI skills and automation patterns necessary to model optimal paths for EOL work orchestration and completion. This includes building a catalog of repeatable skills for activities such as code-based updates (.net / java version updates) and server and O/S migrations.
  • Design and implement automation across incident, problem, and change management workflows.
  • Build end-to-end workflows that connect trigger, decision, and execution points to reduce manual effort and cycle time.

2. AI Enablement
  • Integrate AI into operational workflows to improve incident triage, routing, root cause summarization, change risk prediction, and lifecycle risk modeling.
  • Leverage enterprise AI capabilities such as Claude Code, Azure AI/OpenAI, Gemini and internal AI platforms where applicable.

3. Platform & Data Integration
  • Integrate and optimize ServiceNow, LeanIX, Apptio, CMDB, and related enterprise platforms.
  • Ensure clean, automated data flow across systems to improve interoperability, reduce duplicate entry, and strengthen decision support.

4. Observability & Insights
  • Build dashboards and insights for lifecycle risk, incident patterns, root cause trends, and change success/failure rates.
  • Enable real-time operational visibility to support better prioritization and faster action.

Expected Outcomes
  • Establish a scalable catalog of reusable AI-driven automation capabilities that application and technology teams leverage annually to plan, orchestrate, and execute EOL lifecycle activities with minimal manual effort.
  • Accelerate EOL lifecycle execution through AI-enabled orchestration, simplifying complex, cross-team workflows and reducing time to remediate unsupported technologies across the enterprise.
  • Develop standardized automation patterns and playbooks that group and sequence logical EOL activities (e.g., discovery, impact analysis, remediation planning, execution), eliminating redundant effort and driving consistency.
  • Enable intelligent, application and technology-centric EOL planning, delivering clear visualization, inventory, and AI-recommended action plans for each application or technology to streamline decision-making and execution.
  • Drive rapid adoption of AI skills and tooling across ITSM and TLM teams, embedding AI into day-to-day operations to continuously optimize lifecycle management, reduce waste, and improve throughput.
  • Improve enterprise visibility into EOL risk and progress through automated insights, enabling proactive planning, faster execution, and measurable reduction in lifecycle-related risk exposure.

Use your skills to make an impact
Required Qualifications
  • Bachelor's degree or equivalent work experience.
  • 10 or more years of engineering experience with automation, integration, or software/platform engineering.
  • Experience with AI tools including Azure, Claude Code, OpenAI
  • Demonstrated experience simplifying complex operational processes through software engineering and workflow automation.
  • Strong experience with APIs, scripting, and software development using technologies such as Python and/or JavaScript.
  • Experience with ServiceNow development, configuration, integration, or workflow automation.
  • Experience with cloud technologies and modern automation frameworks, with Azure preferred.
  • Strong communication, systems thinking, and the ability to collaborate effectively across organizational boundaries.
  • Passion for automation, simplification, and improving how work gets done across enterprise IT operations.

Preferred Qualifications
  • Experience applying AI to IT operations, workflow orchestration, or enterprise service management.
  • Knowledge of ITSM disciplines including incident, problem, and change management.
  • Knowledge of CMDB, asset management, and technology lifecycle management practices.
  • Experience integrating enterprise platforms such as ServiceNow, LeanIX, Apptio, and related data/reporting tools.
  • Strong data mindset with experience using metrics to improve quality, automation outcomes, and operational performance.

Additional Information
Work-At-Home Requirements
  • WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
  • Satellite and Wireless Internet service is NOT allowed for this role.
  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$156,600 - $215,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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