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Lead User Experience Researcher Jobs (NOW HIRING)

ULINE

UX Researcher

Glenview, IL

UX Researcher Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business.

ULINE

UX Researcher

Milwaukee, WI · On-site

UX Researcher Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business.

Symbotic

UX Researcher

Wilmington, MA · Hybrid

What we need We are seeking a talented UX Researcher with a minimum of 2 years of industry ... Develop and lead usability testing sessions for prototypes, existing systems, and new features ...

Symbotic

UX Researcher

Wilmington, MA · On-site

What we need We are seeking a talented UX Researcher with a minimum of 2 years of industry ... Develop and lead usability testing sessions for prototypes, existing systems, and new features ...

ULINE

UX Researcher

Waukegan, IL · On-site

UX Researcher Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business.

ULINE

UX Researcher

Pleasant Prairie, WI · On-site

UX Researcher Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business.

ULINE

UX Researcher

Kenosha, WI · On-site

UX Researcher Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business.

ULINE

UX Researcher

Pleasant Prairie, WI · On-site

UX Researcher Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business.

JBCPlatform

Be Seen First

User Experience Researcher

Foster City, CA · On-site

$50 - $58/hr

User Experience Researcher Job Location: Foster City, CA Duration: ~12 Months The Pay rate is ... Lead kick-off meetings with cross-functional teams using collaboration methods to uncover the root ...

Cypress HCM

UX Researcher

Mountain View, CA

UX Researcher We are looking for a UX Researcher II who will be responsible for joining a cross-disciplinary team of product managers, designers, user researchers, writers, and software engineers to ...

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All JobsLead User Experience Researcher Jobs

Lead User Experience Researcher information

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$35K

$168K

How much do lead user experience researcher jobs pay per year?

As of Aug 10, 2026, the average yearly pay for lead user experience researcher in the United States is $160,216.00, according to ZipRecruiter salary data. Most workers in this role earn between $167,000.00 and $167,000.00 per year, depending on experience, location, and employer.

How does a lead user experience researcher typically collaborate with product and design teams?

A Lead User Experience Researcher works closely with product managers, designers, and engineers to ensure that user insights are integrated into every stage of the product development process. This collaboration often involves running workshops, sharing research findings, and facilitating discussions to align on user needs and business goals. The role requires strong communication skills and the ability to translate research data into actionable recommendations that drive design decisions. Regular cross-functional meetings and feedback sessions are common to ensure alignment and continuous improvement.

What does a lead user experience researcher do?

A Lead User Experience (UX) Researcher is responsible for guiding the research efforts that inform and improve the design of digital products and services. They plan, conduct, and analyze user research to understand user needs, behaviors, and pain points. Additionally, they collaborate with designers, product managers, and developers to ensure research insights are integrated into product decisions. As a lead, they also mentor junior researchers and help set research strategy for the organization.

What is the difference between Lead User Experience Researcher vs User Experience Researcher?

AspectLead User Experience ResearcherUser Experience Researcher
CredentialsBachelor's or Master's in HCI, Psychology, or related field; experience in leadership rolesBachelor's or Master's in HCI, Psychology, or related field; entry to mid-level experience
Work EnvironmentLeads research projects, manages teams, collaborates with stakeholdersConducts research, gathers user insights, supports design teams
Industry UsageUsed in organizations with established UX teams, often in senior rolesCommon in various companies, from startups to large firms, at different levels

The Lead User Experience Researcher typically oversees research initiatives, manages teams, and influences strategic decisions, while the User Experience Researcher focuses on conducting user studies and gathering insights to inform design. Both roles require similar educational backgrounds but differ in scope and responsibility.

What are the key skills and qualifications needed to thrive as a lead user experience researcher?

To thrive as a Lead User Experience Researcher, you need deep expertise in qualitative and quantitative research methodologies, a strong grasp of user-centered design principles, and typically an advanced degree in a relevant field like HCI or psychology. Proficiency with research tools such as UserTesting, Optimal Workshop, and platforms for data analysis, as well as experience with wireframing and prototyping tools, is highly valued. Exceptional communication, leadership, and stakeholder management skills set top performers apart in this role. These abilities are crucial for delivering actionable insights that drive strategic design decisions and enhance product usability.
More about Lead User Experience Researcher jobs
What job categories do people searching Lead User Experience Researcher jobs look for? The top searched job categories for Lead User Experience Researcher jobs are:
Lead User Experience Researcher jobs near you
Infographic showing various Lead User Experience Researcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $160,216 per year, or $77 per hour.

UX Researcher

ULINE

Glenview, IL

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Uline rating

8.2

Company rating: 8.2 out of 10

Uline

Based on 113 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 12,925 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 98%

    98% say their health insurance is affordable

    say their health insurance is affordable

  • 81%

    81% say they get enough training

    say they get enough training

Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees

Job description

UX Researcher

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business. As a UX Researcher, you'll uncover valuable customer insights, identify opportunities for improvement and help shape digital experiences that meet customer needs. Collaborate with cross-functional teams to turn research into action and influence decisions across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Develop and execute user research strategies across Uline's customer-facing eCommerce channels and internal applications.

  • Conduct quantitative and qualitative research, including market and competitive analysis, to identify user needs and opportunities.

  • Create test plans, deliverables and presentations to communicate insights and guide business decisions.

  • Partner with UX Designers, business teams and stakeholders to develop user-centered solutions based on research.

Minimum Requirements

  • Bachelor's Degree in User Experience (UX) Design / Research , Psychology, Human-Computer Interaction (HCI), Anthropology or related field.

  • 2+ years of UX research experience.

  • Experience facilitating collaborative workshops.

  • Excellent analytical, time management and communication skills.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site cafe and first-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-PM1

#CORP

(#IN-PPINT)

#ZR-ALLCORP

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.

What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

Social media

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