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Lead Intake Manager Jobs in Utah (NOW HIRING)

Lowe Law Group

Partner Referral Manager

Ogden, UT · On-site +1

$80K - $105K/hr

... Manager to lead our Referred-Out Partner Relations team. This role oversees the day-to-day ... Working closely with Legal Team, Intake, Operations, and Accounting to ensure seamless coordination ...

Lowe Law Group.

Partner Referral Manager

Ogden, UT · On-site

$80K - $105K/yr

... Manager to lead our Referred-Out Partner Relations team. This role oversees the day-to-day ... Working closely with Legal Team, Intake, Operations, and Accounting to ensure seamless coordination ...

Greenix Pest Control

Software Engineering Lead

Orem, UT · On-site

Own project intake and prioritization for the development team's backlog, directing the day-to-day ... manager (Systems, InfoSec & Infrastructure) on security and infrastructure standards* Work full ...

BambooHR

Technical Program Manager

Draper, UT · Hybrid

$120K - $156K/yr

Plan and lead cross-functional technical programs from intake and planning through implementation ... Experience managing program risks, dependencies, resource constraints, and escalation paths.

YWCA Utah

Overnight Lead Advocate

Salt Lake City, UT · On-site

$23.34/hr

Provide onthejob coaching for daily crisis management and supervision across all residential floors ... welcome/intake meetings for new residents. * Ensure resident safety by monitoring security and ...

Ccfs

Risk Claims Manager

Salt Lake City, UT · Remote

$85K - $95K/yr

Identify claims that require escalation to the insurance company during intake and gather all ... Prepare statistical reports of claims activity and submit reports/findings as requested; lead claim ...

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All JobsLead Intake JobsLead Intake Manager JobsLead Intake Manager Jobs in Utah

Lead Intake Manager information

What does a lead intake manager do?

A Lead Intake Manager oversees the process of receiving, qualifying, and assigning incoming leads within an organization, often in industries like law, healthcare, or sales. They ensure that all potential clients or customers are properly evaluated and directed to the appropriate teams or representatives. Their responsibilities typically include managing a team, optimizing lead management workflows, and using CRM software to track lead progress. The role requires strong communication, organizational, and analytical skills to improve conversion rates and overall client satisfaction.

What are the key skills and qualifications needed to thrive as a lead intake manager?

To thrive as a Lead Intake Manager, you need strong organizational skills, experience with case management or client intake processes, and typically a relevant degree such as in social work, healthcare administration, or business. Familiarity with CRM systems, intake management software, and basic data analysis tools is often required. Excellent communication, leadership, and problem-solving abilities help you coordinate teams and ensure a positive client experience. These skills are crucial for efficiently managing high volumes of client inquiries and ensuring smooth operations from first contact through service delivery.

What are some common challenges a lead intake manager faces, and how can they be addressed?

Lead Intake Managers often encounter challenges such as high volumes of incoming leads, ensuring timely and accurate lead qualification, and maintaining effective communication between sales, marketing, and client service teams. To address these challenges, it's important to implement robust lead tracking systems, clearly define qualification criteria, and regularly meet with cross-functional teams to streamline processes. Proactive problem-solving and strong organizational skills are key to thriving in this dynamic environment.

What is the difference between Lead Intake Manager vs Sales Coordinator?

AspectLead Intake ManagerSales Coordinator
Primary RoleOversees initial client inquiries, qualifying leads, and managing lead intake processesSupports sales team with administrative tasks, scheduling, and customer follow-up
Required SkillsCommunication, lead qualification, CRM managementCustomer service, organization, sales support
Work EnvironmentOffice-based, often in sales or marketing departmentsOffice or remote, supporting sales teams
Common UsageUsed in industries like real estate, insurance, and marketingCommon in retail, B2B sales, and service industries

The Lead Intake Manager focuses on managing and qualifying incoming leads to ensure sales teams prioritize high-potential prospects. In contrast, a Sales Coordinator provides administrative support to sales teams, assisting with scheduling and customer communication. While both roles support sales processes, the Lead Intake Manager has a more strategic focus on lead qualification, whereas the Sales Coordinator handles operational tasks.

What cities in Utah are hiring for Lead Intake Manager jobs?

Cities in Utah with the most Lead Intake Manager job openings:

Infographic showing various Lead Intake Manager job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Partner Referral Manager

Ogden, UT • On-site, Remote

Lowe Law Group
Legal Services • 51 - 200 employees
Learn more about Lowe Law Groupexternal

$80K - $105K/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 4 days ago

Job description

Partner Referral Manager
(Full-Time | In-Office)
Location: Ogden, Utah
Department: Partner Relations
Reports To: Executive Director
Employment Type: Full-Time / Exempt
Compensation Range: $80,000–$105,000 annually (DOE)
About the Role
Lowe Law Group is seeking an experienced and relationship-focused Partner Referral Manager to lead our Referred-Out Partner Relations team.
This role oversees the day-to-day operations of the firm's outbound referral function, ensuring cases are strategically placed with trusted partner law firms while delivering an exceptional experience for both clients and referral partners. The Partner Referral Manager leads a team of referral professionals, supports the continued development of our national referral network, and works closely with the Executive Director to improve operational efficiency, partner performance, and overall referral outcomes.
This is an ideal opportunity for someone who enjoys leading people, building professional relationships, improving processes, and creating scalable systems that support long-term growth.
What You'll Own
As the Partner Referral Manager, you'll oversee the firm's Referred-Out function and provide leadership to the Partner Referral team. Key responsibilities include:
  • Leading, coaching, and developing the Partner Referral Consultant and Partner Referral Specialists
  • Managing the day-to-day operations of the Referred-Out department and ensuring work is completed accurately and efficiently
  • Serving as the primary escalation point for complex partner, client, and referral issues
  • Building and maintaining strong relationships with referral partner law firms
  • Monitoring partner performance, referral activity, and workflow to ensure timely, high-quality service
  • Collaborating with the Executive Director to identify opportunities to strengthen and expand the firm's referral network
  • Evaluating partner relationships and recommending improvements to partner quality, responsiveness, and overall network performance
  • Working closely with Legal Team, Intake, Operations, and Accounting to ensure seamless coordination of referred-out matters
  • Identifying operational improvements that increase efficiency, accountability, and scalability
  • Maintaining accurate reporting and helping ensure department goals and performance expectations are achieved
What We're Looking For
This role is best suited for someone who brings:
  • Proven leadership and team development experience
  • Exceptional relationship-building and interpersonal skills
  • Strong verbal and written communication abilities
  • The ability to build credibility with attorneys, law firms, and other professional partners
  • Excellent organizational skills and attention to detail
  • Sound judgment, initiative, and problem-solving abilities
  • A collaborative leadership style focused on accountability and continuous improvement
  • The ability to manage multiple priorities in a fast-paced environment
Education amp; Experience
  • 3–5 years of leadership experience in relationship management, legal operations, business development, account management, or a similar professional services environment
  • Experience supervising or mentoring employees
  • Experience managing external business relationships or strategic accounts
  • Personal injury, legal services, or referral-based business experience strongly preferred
  • Bachelor's degree or equivalent professional experience preferred
What Success Looks Like
  • The Referred-Out team operates with consistency, accountability, and professionalism
  • Partner law firms receive exceptional communication and support
  • Referred-out cases are handled accurately, efficiently, and with strong follow-through
  • Referral workflows are organized, scalable, and continuously improving
  • Strong collaboration exists across Partner Relations, Legal Team, Intake, Operations, and Accounting
  • Partner performance is actively monitored, and opportunities to improve the referral network are consistently identified
Physical amp; Work Requirements
  • Primarily office-based position with frequent computer, phone, and virtual meeting use
  • Ability to sit or stand for extended periods
  • Occasional travel for partner meetings, conferences, or networking events may be required
Compensation amp; Benefits
  • Competitive salary ($80,000–$105,000 DOE)
  • Performance-based growth opportunities
  • Health insurance
  • Dental insurance
  • 401(k) with company match
  • Paid time off (PTO)
Why Lowe Law Group?
Lowe Law Group is one of the fastest-growing personal injury law firms in the West. Our Partner Relations team plays a critical role in connecting clients with trusted legal partners while helping expand one of the industry's strongest referral networks.
As the Partner Referral Manager, you'll lead an experienced team, strengthen meaningful partnerships, and help shape the continued growth and success of our Referred-Out function. If you're energized by leadership, relationship management, and operational excellence, we'd love to hear from you.

Apply