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Law Software Support Jobs (NOW HIRING)

Amat

Global Software Support Engineer I

Austin, TX

$70K - $95K/yr

... support via Software Ticketing system. 3. Provides assistance in analysis of software issues ... by law. In addition, Applied endeavors to make our careers site accessible to all users. If you ...

Socket.dev

Global Software Support Engineer I

Austin, TX · On-site

$80 - $100/hr

... support via Software Ticketing system. * 3. Provides assistance in analysis of software issues ... by law. In addition, Applied endeavors to make our careers site accessible to all users. If you ...

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All JobsLegal JobsLegal Specialist JobsLaw Software Support Jobs

Law Software Support information

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$30.5K

$45.3K

$61K

How much do law software support jobs pay per year?

As of Sep 9, 2026, the average yearly pay for law software support in the United States is $45,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $48,500.00 per year, depending on experience, location, and employer.

What is the difference between Law Software Support vs Legal IT Support?

AspectLaw Software SupportLegal IT Support
CertificationsLegal software certifications, basic IT certificationsIT certifications, legal technology certifications
Work EnvironmentLaw firms, legal departments, legal tech companiesLegal firms, corporate legal departments, legal tech providers
Employer & Industry UsagePrimarily in legal industry, focusing on legal softwareLegal industry and broader IT support in legal settings
Search & Comparison IntentUnderstanding legal software support rolesLegal IT support roles and responsibilities

Law Software Support specialists focus on assisting users with legal-specific software applications, ensuring smooth operation within legal environments. Legal IT Support professionals provide broader IT assistance tailored to legal firms, including hardware, network, and software issues. While both roles support legal technology, Law Software Support is more specialized in legal software, whereas Legal IT Support covers a wider range of IT services in legal settings.

What cities are hiring for Law Software Support jobs?

Cities with the most Law Software Support job openings:

What are popular job titles related to Law Software Support jobs?

For Law Software Support jobs, the most frequently searched job titles are:

Design Software Support Agent

Virginia Beach, VA • On-site

Johnson, Mirmiran & Thompson, Inc.
Construction • 1 - 5K employees
Learn more about Johnson, Mirmiran & Thompson, Inc.external

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Johnson, Mirmiran & Thompson rating

9.8

Company rating: 9.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

2nd of 454 rated engineering

Job description

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #45 on Engineering News-Record’s list of the Top 500 Design Firms.

Position summary: The Design Software Support Agent within the Design Center of Excellence (DCOE) plays a role in advancing design technology, standardization, and operational excellence across the organization. This position is responsible for assisting with the stable operation of AEC design software within the organization. This includes assisting with the installation, configuration, maintenance, support, and optimization of designated AEC design software platforms (such as Autodesk and Bentley) across the enterprise. The agent will also analyze and resolve user design software issues in a timely and accurate fashion.  Immigration sponsorship or support (e.g. H1B, F-1 CPT/OPT/STEM OPT) is not available for this position, except for qualified candidates eligible for the TN visa classification.

Compensation for this position is $55,000.00 - $65,000.00, commensurate with experience, education and certifications. The provided range is a good faith estimate based on the requirements described within the job description. We notice that we receive a wide variety of applicants and recognize that the person selected may be less experienced or more experienced. If so, the actual salary range may vary from the estimate provided.

Essential Functions and Responsibilities 

  • Assist, implement, and maintain policies, procedures, and associated plans for design software administration. 
  • Assist in migrating projects to newer software versions of design applications as needed. 
  • Set up, configure, and start design software, suggest appropriate hardware, and address relevant requirements.  
  • Assist users by providing technical support and troubleshooting within design applications. 
  • Assist with enforcement of design standards and best practices, regarding layering, dimensioning, text annotations, BIM/CIM, and adherence to client standards.
  • Assist with preparation of training sessions and teaching materials for advancing knowledge throughout the organization. 

Nonessential Functions and Responsibilities 

  • Perform other related duties as assigned  

Required Skills
Required Experience

  • Certification or equivalent working experience in industry-standard design software, or a degree in engineering, Information Technology, or a design-related field  

  • 2 years minimum experience with Autodesk Civil 3D, Bentley OpenX Design products or other engineering, architecture or construction software packages. 

  • Working knowledge of design and plan preparation procedures, best practices, and tools.  

Preferred Experience 

  • Experience with Autodesk Revit, various Autodesk products, OpenRoads Designer, OpenBridge Modeler, or various Bentley products 

  • Associate or bachelor’s degree in engineering, architecture, computer science, technology, or related field. 

  • Proficiency in Bentley and/or Autodesk CADD products  

  • Proficiency in ProjectWise and/or Autodesk Construction Cloud (ACC) 

Working Conditions 

Work is performed within a general office environment. Work is generally sedentary in nature, but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment. 

Benefits 

JMT offers outstanding opportunities for career and professional growth. We are 100% employee-owned (ESOP) and offer outstanding health care coverage and other benefits, including:

  • Affordable Medical, Dental & Vision Insurance
  • Company paid Life and Disability Insurance
  • Paid Time Off
  • Paid Holidays
  • Paid Caregiver Leave Program
  • 401K Retirement Plan (Traditional and Roth options)
  • Employee Stock Ownership Plan (ESOP)
  • Career Development Programs
  • And more…
  • Benefits | JMT

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by state or federal law.

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