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Lakeland Automall Jobs (NOW HIRING)

Customer Service Lakeland Automall is seeking a customer service specialist to become the liaison between Lakeland Automall Collision Center and insurance companies and outside vendors. This is a ...

Valet Drivers Lakeland Automall i s currently seeking an individual that enjoys interacting with others to become a Greeter for our Service Department. As a Service Greeter, you will be responsible ...

We are seeking an experienced full-time Estimator to join our growing staff here at Lakeland Automall. A collision repair estimator appraises vehicle damage to determine the cost of repair for ...

Advancement opportunities Lakeland Automall and our brands, Ford, Hyundai, and Genesis, have been part of the Lakeland Community for 70 years and through the years a commitment to the growth of our ...

Parts Driver

Lakeland, FL

$13.50 - $16.50/hr

Advancement opportunities Lakeland Automall and our brands, Ford, Hyundai, and Genesis, have been part of the Lakeland Community for 70 years and through the years a commitment to the growth of our ...

Lakeland Automall and our brands, Ford, Hyundai, and Genesis, have been part of the Lakeland Community for 70 years and through the years a commitment to the growth of our community has been at the ...

Lakeland Automall information

What are the typical responsibilities and team dynamics for sales consultants at Lakeland Automall?

Sales consultants at Lakeland Automall typically work in a fast-paced, customer-focused environment, assisting clients throughout the vehicle purchasing process. Daily tasks include greeting customers, understanding their needs, conducting test drives, and guiding them through financing and paperwork. Teamwork is essential, as sales consultants often collaborate with finance managers, service advisors, and other sales staff to provide a seamless customer experience. Regular training and mentorship opportunities are provided to help consultants develop their product knowledge and sales skills, supporting both personal growth and advancement within the organization.

What are the key skills and qualifications needed to thrive as an Automotive Sales Consultant at a dealership like Lakeland Automall, and why are they important?

To thrive as an Automotive Sales Consultant, you need strong product knowledge, sales expertise, and a high school diploma or equivalent, with many employers preferring prior sales experience. Familiarity with customer relationship management (CRM) software, dealership management systems (DMS), and financing tools is typically required. Outstanding interpersonal skills, active listening, and persuasive communication set top performers apart in this role. These competencies are crucial for building customer trust, meeting sales targets, and ensuring a positive dealership reputation.

What is the difference between Lakeland Automall vs Lakeland Car Sales Associate?

AspectLakeland AutomallLakeland Car Sales Associate
Primary RoleDealer providing new and used vehicle sales, service, and financingIndividual responsible for selling vehicles and customer service
CredentialsDealer license, sales certifications often preferredHigh school diploma, sales training, and sometimes automotive knowledge
Work EnvironmentDealership showroom, service areas, administrative officesDealership showroom, outdoor lot, customer interaction areas
Industry UsageUsed by automotive dealerships and sales centersUsed by individual salespeople working at dealerships

While Lakeland Automall refers to the dealership itself offering a range of automotive services, the Lakeland Car Sales Associate is an individual working within such a dealership, focusing on customer sales and service. Understanding this distinction helps job seekers and customers know whether they are exploring dealership roles or specific sales positions.

What is Lakeland Automall?

Lakeland Automall is a large automotive dealership located in Lakeland, Florida. They offer a wide selection of new and used vehicles, including popular brands such as Ford and Hyundai. In addition to car sales, Lakeland Automall provides automotive services, repairs, and genuine parts. The dealership is known for its comprehensive customer service and commitment to helping customers find the right vehicle for their needs.
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Infographic showing various Lakeland Automall job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 28% As Needed, 54% Full Time, 4% Part Time, 3% Temporary, and 10% Contract. Highlights an 80% Physical, 7% Hybrid, and 13% Remote job distribution.
Customer Service

$16/hr

Full-time

Medical, Retirement, PTO

Posted 6 days ago


Job description

Customer Service
Job Description:
Lakeland Automall is seeking a customer service specialist to become the liaison between Lakeland Automall Collision Center and insurance companies and outside vendors. This is a full-time position with a growing company that offers a generous compensation program in addition to our industry leading benefits package.
Job Summary:
The Customer Service Specialist position will be responsible for all customer management including communication with customers, insurance companies, outside vendors and other duties as needed. This position will also provide support to co-workers and Management as needed.
Job Requirements:
  • Proficiency with computer technology including knowledge of Excel and Word
  • Highly detail-oriented and able to work in fast paced environment
  • Excellent customer service skills
  • Reliable, dependable and able to work independently
  • Friendly, professional, courteous and efficient when working with customers, vendors and co-workers
  • Able to work Monday through Friday 7:30 am – 5:30 pm
Qualifications:
  • Bilingual (Spanish) a plus, but not required
  • High school diploma or equivalent
  • Ability to read and comprehend instructions and information
  • Good written and verbal communication skills
  • Must meet the company’s requirement for employment
Compensation:
  • Competitive hourly wage beginning at $16 per hour
  • Vacation
  • 401(k) program with company match
  • Health insurance benefits
  • Employee vehicle purchase program
  • Advancement opportunities
Lakeland Automall and our brands, Ford, Hyundai, and Genesis, have been part of the Lakeland Community for 70 years and through the years a commitment to the growth of our community has been at the forefront of our business. Lakeland Ford is the proud recipient of the Ford Motor Company President’s Award for excellence in sales and service for the past five consecutive years.
We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
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