Laboratory Operations Manager Jobs in Seattle, WA

Optum WA, (formerly The Everett Clinic) is seeking a Laboratory Supervisor to join our team in Everett, WA. Optum is a clinician-led care organization that is changing the way clinicians work and live. Our exceptional outpatient laboratory team supports a range of medical specialties, including Urgent Care.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. You'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

We are seeking a highly skilled and motivated Laboratory Supervisor to lead daily operations of our clinical laboratory. This role is responsible for ensuring high-quality, timely, and compliant laboratory services while fostering a collaborative and high-performing team environment. The ideal candidate brings strong technical expertise, leadership experience, and a commitment to quality and continuous improvement.

Your Benefits:

• Generous salary + performance quality incentives
• Generous PTO
• Retirement Match
• Employee Wellness Program, including reimbursement for exercise
• Generous Transit Support & Parking

Primary Responsibilities:

• Oversee day-to-day laboratory operations, ensuring appropriate staffing, efficient workflow, and timely turnaround of test results
• Provide leadership and supervision to laboratory personnel, including hiring, onboarding, scheduling, coaching, and performance management
• Ensure compliance with all regulatory and accreditation standards (CLIA, CAP, OSHA), maintaining continuous inspection readiness
• Develop, implement, and maintain laboratory policies and procedures, including quality control, quality assurance, safety, and document management
• Monitor laboratory testing systems to ensure accuracy, precision, and reliability; investigate issues and implement corrective and preventive actions as needed
• Coordinate and oversee proficiency testing programs, including evaluation of results and documentation of corrective actions
• Maintain laboratory records and reports related to quality metrics, competency assessments, equipment maintenance, and operational performance
• Manage laboratory inventory, supplies, and equipment, including vendor relationships and service agreements
• Promote a culture of safety by investigating incidents, implementing improvements, and ensuring adherence to safety protocols
• Collaborate with physicians, nursing staff, infection prevention, and other stakeholders to support quality patient care and provide testing consultation
• Serve as a technical resource by troubleshooting instrumentation, methodologies, and workflows; perform bench testing as needed
• Support continuous improvement initiatives, including method validation/verification and implementation of new technologies

Required Qualifications:

• Bachelor's degree in chemical, physical, or biological science or medical technology from an accredited institution. Applicants with international degrees must submit official documentation verifying the U.S. equivalency of their academic credentials to satisfy the educational requirements
• Certification as a Medical Technologist (MT) or Medical Laboratory Scientist (MLS) by a nationally recognized agency (e.g., ASCP, AMT, AAB)
• 3+ years of experience as a Medical Technologist/Medical Laboratory Scientist
• In-depth knowledge of laboratory operations, including laboratory techniques, procedures, and equipment
• Knowledge of CLIA regulations and experience serving as a technical supervisor
• Knowledge of quality control and quality assurance principles and procedures, including proficiency testing and instrument maintenance
• Knowledge of Lean principles, practices and proven ability to utilize Lean tools to improve operational efficiency.
• Familiarity with laboratory information systems (LIS) and proficiency in the use of Microsoft Office applications
• Proven ability to work effectively in a fast-paced laboratory environment, handle multiple tasks and priorities, and meet deadlines
• Proven ability to perform laboratory tests and procedures, including standing for extended periods of time and lifting up to 50 pounds
• Demonstrated leadership and management skills with the ability to supervise, train, and mentor laboratory staff

Preferred Qualification:

• 1+ years of laboratory leadership

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.