Lab Services Manager Jobs in Chicago, IL (NOW HIRING)

Be a part of a world-class academic healthcare system, UChicago Medicine, as a Laboratory Manager in the Orland Park Laboratory Service Center. Here, you will be responsible for planning, organizing, and managing all technical and administrative aspects of the department's pre-analytical, analytical, and post-analytical processes. This is the Lab Service Center department. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.
Eligible for a Sign On Bonus up to $10,000.
In collaboration with the Operations Director and Medical Director, the Laboratory Manager is responsible for the people, financial performance, processes, procedures, improvement, and quality to make the department successful. The Manager works collaboratively with colleagues both inside and outside the department, participates in process improvement projects, and leads staff development and engagement. This is a key leadership role requiring both technical expertise and strong management capabilities.
Essential Job Functions

• Manages laboratory operations, ensuring the establishment of appropriate procedures throughout every stage of specimen handling and testing
• Ensures compliance with institutional and departmental policies and procedures. Works with section supervisor(s) to ensure appropriate staffing and scheduling
• Build strong relationships with internal and external stakeholders and promote excellent customer service
• Ensures effective capital and operations budgeting, cost accounting, cost management, and meeting overall stated financial goals
• Oversees department quality program and ensures appropriate quality metrics are monitored and met (turnaround times, quality events, etc.)
• Identifies inefficiencies in processes, workflows, and throughput; works with the team to implement process improvements, quality improvements, and ideas designed to minimize waste and increase safety
• Ensures laboratory sections are compliant with all regulatory and accreditation standards and are inspection-ready at all times
• Oversees responses to Event Reports and works with the team to resolve the issues, complete the investigation, and implement corrective action
• Oversee all personnel functions for laboratory section(s). Supports the laboratory with daily supervision of staff as needed. Hires, issues corrective actions, promotions, and termination of personnel
• Oversees training, orientation, competency, and on-going continuing education of technical and clerical personnel. Works with laboratory supervisors to conduct performance evaluations for all technical and clerical staff.
• Ensures personnel files are maintained and all documentation is current
• Sponsors employee engagement activities to improve staff job satisfaction
• Ensures employees receive ongoing feedback and development opportunities.
• Aligns the team goals with the organization's PRIDE values
• Communicates regularly with the team on updates and changes
• Oversees and participates in external and internal projects to support patient safety and operational excellence
• Works with the project team on action items to meet established deadlines
• Performs other duties as requested by senior management

Required Qualifications

• At least five (5) years' experience in a clinical laboratory, with a minimum of three (3) years at the supervisory level
• Bachelor's degree from an accredited college or university in biology or other laboratory science (medical technology, biochemistry, chemistry or related scientific field), with formal business training
• Certification or eligibility as a Medical Laboratory Scientist (MLS), Technologist, or Specialist through the American Society of Clinical Pathologists (ASCP), or equivalent
• Minimum qualifications must satisfy CLIA88 requirements for a technical supervisor
• High degree of computer literacy, Microsoft office applications, statistical and network applications; Knowledge and ability to use laboratory/hospitals information systems
• Ability to develop laboratory procedures and policies and assures timely review
• Knowledge and ability to use automated and conventional laboratory equipment.
• Fiscal management experience including budget preparations, reporting and financial analysis.

Preferred Qualifications:

• Master's Degree strongly preferred
• Experience with EPIC Beaker Laboratory Information System

Position Details

• Job Type/FTE: Full-Time (1.0)
• Shift: Day Shift
• Work Location: Orland Park
• Unit/Department: Laboratory Service Center
• CBA Code: Non-Union

14290 LaGrange Rd, Orland Park, IL 60462
UChicago Medicine Orland Park offers quick and convenient specialty and primary care in a state-of-the-art outpatient center. Conveniently located at 143rd Street & South La Grange Road, our outpatient clinic has a robust offering of primary care services as well as specialty care for people who need help managing chronic illnesses.
UChicago Medicine Orland Park is also a destination for screening mammography, lung cancer screening, bone density testing, infusion services and cancer risk and prevention services. We also offer Vision RT, a patient surface monitoring system for patients who require Deep Inspiration Breath Hold (DIBH).
Additionally, we have easy-to-use self check-in kiosks, same-day appointments (for certain primary care physicians, pediatricians and specialists), online scheduling, extended and weekend hours, lab services, radiology and X-rays, infusion care and an eRegistration to verify medical and insurance information, pay visit co-pays in advance, notify the care team when you've arrived and more, all available through the MyChart app.
About Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment... with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.