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What are the key skills and qualifications needed to thrive as a Lab Informatics Consultant, and why are they important?

To thrive as a Lab Informatics Consultant, you need strong analytical skills, a background in life sciences or information technology, and experience with laboratory workflows. Familiarity with Laboratory Information Management Systems (LIMS), Electronic Lab Notebooks (ELN), and relevant certifications like CLIA or CAP are typically required. Effective communication, problem-solving abilities, and project management skills set top consultants apart. These skills ensure successful implementation and optimization of informatics solutions that enhance lab efficiency, data integrity, and compliance.

How does a Lab Informatics Consultant typically collaborate with laboratory staff and IT teams during system implementations?

A Lab Informatics Consultant works closely with both laboratory staff and IT teams to ensure that informatics solutions meet operational and regulatory needs. This often involves gathering user requirements, facilitating communications between scientists and technical teams, and translating lab workflows into system configurations. Consultants also provide training, troubleshoot integration issues, and support user adoption, acting as a bridge to ensure successful implementation and long-term system usability.

What are Lab Informatics Consultants?

Lab Informatics Consultants are professionals who specialize in implementing, optimizing, and supporting information management systems within laboratory environments. They help labs select and configure Laboratory Information Management Systems (LIMS), Electronic Laboratory Notebooks (ELN), and other digital solutions to streamline data collection, analysis, and reporting. Their expertise ensures laboratories meet regulatory compliance, integrate new technologies, and improve overall efficiency. Lab Informatics Consultants often work with both scientific and IT teams to align technology with laboratory workflows.
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Lab Informatics Consultant jobs near you
Infographic showing various Lab Informatics Consultant job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 19% Full Time, 19% Part Time, 3% Temporary, 53% Contract, and 3% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.
Client Integration Enablement Specialist (Clinical Informatics) #4782

Client Integration Enablement Specialist (Clinical Informatics) #4782

GRAIL

Concord, NC • Remote

Full-time

Posted 2 days ago

Job description

Our mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care.

We are a healthcare company, pioneering new technologies to advance early cancer detection. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges.

GRAIL is headquartered in the bay area of California, with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies.

For more information, please visit grail.com

GRAIL is seeking a Client Integration Enablement Specialist to drive successful onboarding and activation of client integrations across a rapidly expanding portfolio of partners and integration pathways.

This role sits at the intersection of clinical workflows, healthcare technology, and client engagement, serving as a strategic partner to health systems, digital health companies, and provider organizations. The individual will lead client-facing integration efforts, ensuring seamless adoption of Galleri ordering and results workflows across multiple platforms, including Epic (Aura), Athena, Quest, point-to-point HL7 integrations, and other lab platforms.

This role is highly cross-functional and requires the ability to translate between clinical, technical IT, and operational stakeholders to enable scalable, high-quality integrations.

You are approved to work remotely from your City and State. While your primary workplace is your home, you may be required to travel occasionally to a GRAIL office or other locations to perform your work or attend team-related events.

Responsibilities:

Client Integration Enablement & Execution

  • Serve as the primary client-facing integration lead, guiding partners through onboarding, implementation, and activation.
  • Support integration discovery, requirements alignment, and workflow design discussions with the client and internal stakeholders.
  • Drive successful deployment of integrations across multiple pathways, including:
    • Point-to-point HL7 integrations
    • Epic Aura integrations
    • Athena Integrations 
    • Quest hub-and-spoke integrations
    • Digital health and non-standard workflows
  • Ensure alignment between client workflows and GRAIL capabilities to support scalable, compliant implementations.
  • Internal Planning and execution of future infrastructure enhancements to facilitate scalable Integrations.

Workflow Design & Clinical Informatics Leadership

  • Possesses Knowledge in clinical workflows and EHR integration best practices.
  • Validate and optimize ordering, resulting, billing, and operational workflows.
  • Bridge the gap between clinical operations and technical implementation.
  • Provide guidance on clinical decision support, patient identification, and workflow optimization strategies.

Technical & Integration Expertise

  • Guide partners on integration architecture, including:
    • HL7 (ORM/ORU), FHIR, and API-based integrations
    • Hub-and-spoke vs. point-to-point models
    • Data mapping and workflow configuration
  • Support requirements definition, solution design, and integration specifications.
  • Partner with internal software, product, and engineering teams to translate client needs into scalable solutions.

Testing, Validation & Go-Live

  • Oversee User Acceptance Testing (UAT) and end-to-end workflow validation.
  • Ensure integrations meet quality, performance, and operational standards prior to go-live.
  • Support troubleshooting, issue resolution, education, and escalation management.

Post-Launch Support & Continuous Improvement

  • Monitor post-launch performance and support issue resolution.
  • Partner with Customer Service, Lab Operations, and Product teams to address workflow or integration gaps.
  • Identify opportunities for scalability, standardization, and process improvement.

Field Enablement & Internal Leadership

  • Support training and provide SME support to commercial and field teams.
  • Develop integration playbooks, best practices, and enablement materials.
  • Support deal strategy and client conversations as a technical and workflow expert.

These responsibilities summarize the role’s primary responsibilities and are not an exhaustive list. They may change at the company’s discretion.

Required Qualifications:
  • BS/BA with 2+ years or Master’s with 1+ years of experience in: 
    • Clinical informatics, healthcare IT, or EHR integrations
    • Client-facing implementation or consulting roles
  • Strong understanding of:
    • Healthcare workflows (clinical, operational, billing)
    • EHR systems (Epic, Athena, Cerner, etc.)
    • Integration standards (HL7, FHIR, APIs)
  • Experience leading client implementations and cross-functional projects.
  • Ability to communicate complex technical concepts to non-technical stakeholders.
  • Strong problem-solving, organizational, and stakeholder management skills.
  • Travel requirement of 10% as required
Preferred Qualifications:
  • Experience with Epic (including Aura), Athena, Quest, or lab integrations.
  • Epic certifications (Bridges, Beaker, Ambulatory, or related).
  • Experience with diagnostic labs, oncology, or population health programs.
  • Familiarity with clinical decision support (CDS) and patient engagement workflows.
  • Client-facing leadership and consultative approach.
  • Deep understanding of clinical + technical workflow intersection.
  • Ability to operate in a high-growth, ambiguous environment.
  • Strong cross-functional collaboration skills.
  • Process-oriented mindset with focus on scalability and quality.
Physical Demands & Working Environment:
  • Hours and days may vary depending on operational needs.
  • Standing or sitting for long periods of time may be necessary.
  • Travel requirement of 10% as required.
Expected full time annual base pay scale for this position is $77K - $95K. Actual base pay will consider skills, experience and location.

This role may be eligible for other forms of compensation, including an annual bonus and/or incentives, subject to the terms of the applicable plans and Company discretion. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications. Employees in this role are also eligible for GRAIL’s comprehensive and competitive benefits package, offered in accordance with our applicable plans and policies. This package currently includes flexible time-off or vacation; a 401(k) retirement plan with employer match; medical, dental, and vision coverage; and carefully selected mindfulness programs.

GRAIL is an equal employment opportunity employer, and we are committed to building a workplace where every individual can thrive, contribute, and grow. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, disability, status as a protected veteran, , or any other class or characteristic protected by applicable federal, state, and local laws. Additionally, GRAIL will consider for employment qualified applicants with arrest and conviction records in a manner consistent with applicable law and provide reasonable accommodations to qualified individuals with disabilities. Please contact us at rc@grailbio.com if you require an accommodation to apply for an open position.

GRAIL maintains a drug-free workplace. We welcome job-seekers from all backgrounds to join us!