Lab Informatics Consultant Jobs (NOW HIRING)

About Sapio Sciences
Sapio Sciences is on a mission to accelerate scientific drug discovery and high-throughput clinical diagnostics for our clients and partners. The Sapio team consists of expert and highly collaborative scientists, software developers, and professionals passionate about providing a best-in-class lab informatics platform and industry-specific solutions.
Sapio is one of the few software providers to offer a truly unified and highly configurable lab informatics platform and a broad suite of purpose-built solutions. The Sapio platform makes it easy for scientific, laboratory, and bioinformatics professionals to streamline and manage their end-to-end laboratory operations, from instrument data integration to workflow and experiment setup to sample and materials management, data management, and scientific data analysis and reporting.
Working at Sapio
At Sapio, we're not just building lab informatics solutions. We're creating tools made for scientists who are motivated to make the world a better place. We understand that lab informatics is about more than managing data or connecting workflows. It's about making life easier for the scientist and making scientific progress faster for everyone.
We're a team of scientists, developers and innovators who question convention and stay focused on what matters most - advancing drug discovery science. We challenge the status quo and respond to the needs at the heart of science with powerful solutions that are simple to use, effortless to evolve and easy to appreciate.
As part of the Sapio team, you'll work in a collaborative and forward-thinking environment where your ideas are valued, your growth matters and your work makes a difference.
We're proud to partner with leading labs around the world, from ambitious start-ups to global organisations, who trust Sapio to support discovery, development and diagnostics with industry-first science-aware solutions.
Position Summary
Sapio Sciences is seeking a highly motivated and self-starting Solution Consultant. You will join a rapidly growing team that builds on our recent customer wins. You will be based in the United States (working remotely) but support customer opportunities worldwide.
As a technical sales team member, you will be confident in supporting solutions sales into the Life Sciences market. Ideally, you will have deep knowledge of LIMS, ELN, and SDMS products and their application within the Laboratory setting.
This position is open to anyone located on the East Coast of the United States and will be remote, with travel to customer sites circa 20-30% of the time.
Essential Responsibilities

• Meticulously qualify deals from a technical perspective and efficiently drive the sales cycle forward.
• Be able to communicate the Sapio Sciences technical value proposition clearly and concisely.
• Work closely with account executives to win life sciences customer accounts by technically demonstrating the value of our solution.
• Build and maintain an expert understanding of the Sapio Science product set and roadmap.
• Create and maintain a set of demos (and related scripts) of our solution tailored for each of our life science target segments.
• Be able to confidently demonstrate the Sapio Science solution and technical value proposition to customers and prospects.
• Understand each prospect's goals and challenges and be able to reflect them into the organisation to ensure we deliver a successful solution and outcome for all.
• Manage the creation of technical proposals, RFP responses and other necessary technical documentation to close a sale.
• Work closely with our Customer Success team to ensure clear and comprehensive technical handover of customer requirements for deployment.

Required Education & Experience

• A BS/BA degree or equivalent in a scientific discipline (e.g. biology, chemistry, physics).
• Experience selling or implementing scientific information technology solutions.
• Experience as a SaaS Solution Consultant or equivalent technical sales role.
• Previous experience with either LIMS or ELN software.
• Comfortable presenting the company to scientists and information technology audiences.
• Experience in quickly identifying client needs and intelligently positioning solutions to address them

Required skills & abilities

• Software problem solver.
• Excellent listening and presentation skills.
• Highly motivated to achieve sales targets.
• Ability to gain the respect and trust of the customers you work with.
• Effectively collaborate across the Sapio organisation to achieve your goals.
• Expert at identifying and working with key customer technical stakeholders.
• Focused on activities that add value and avoiding those that do not.
• Determined and persistent in achieving your targets.
• Maintain the highest standards of integrity and respect for co-workers, customers and prospects.
• Ability to travel approximately up to 30% of the time.
• Demonstrated success working responsibly and effectively from a home office.
• Effective time management and prioritisation skills.
• Excellent computer skills (Excel, PowerPoint, Word, CRM Programs).
• Ideally, knowledge of one or more of: Linux operating systems, Amazon Web Services, REST APIs, Python programming.

Our People
At Sapio Sciences, our people are at the heart of everything we do. Our lab informatics solutions are powered not just by technology, but by a shared commitment to our core values-what we proudly call The Sapio Seven, aka EMBRACE:
- Embrace the future
- Make a difference
- Be true partners
- Remember why we're here
- Act with empathy
- Commit to transparency
- Excel in quality
These values shape how we work, how we grow, and how we deliver impact for our clients every day.
Reasonable Adjustments
We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, at any stage across the application, interview & assessment processes then please let us know. We will work with you to support your needs in confidence.
Diversity, Equity & Inclusion
We do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other status protected by law or regulation. We intend that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.