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Lab Account Manager Jobs in Austin, TX (NOW HIRING)

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Lab Account Manager information

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$29.2K

$65.2K

$105.1K

How much do lab account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for lab account manager in Austin, TX is $65,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $77,800.00 per year, depending on experience, location, and employer.

What is a lab account manager?

A Lab Account Manager is a professional responsible for managing relationships between a laboratory and its clients or accounts. They serve as the main point of contact, ensuring clients' needs are met, coordinating laboratory services, and overseeing project timelines and deliverables. Lab Account Managers also handle inquiries, provide technical support, and help drive business growth by identifying new opportunities with existing or potential clients. Their role often requires a blend of scientific knowledge and strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as a lab account manager?

To thrive as a Lab Account Manager, you need a solid background in life sciences or laboratory operations, often supported by a relevant degree and experience in account management or sales. Familiarity with CRM software, laboratory information systems (LIS), and product knowledge related to lab equipment or services is typically required. Strong interpersonal, negotiation, and problem-solving skills distinguish top performers in this role. These competencies ensure effective client relationship management, driving business growth and customer satisfaction in highly technical environments.

What are some common challenges faced by lab account managers when balancing client needs with laboratory capabilities?

Lab Account Managers often navigate the challenge of aligning client expectations with the laboratory’s technical capabilities and capacity. This requires clear communication and active problem-solving, especially when clients request services outside the lab’s standard offerings or tight turnaround times. Success in this role involves understanding both the scientific aspects and business priorities, ensuring clients receive accurate information about feasibility and timelines. Building strong internal relationships with lab technicians and management also helps resolve challenges efficiently.

What job categories do people searching Lab Account Manager jobs in Austin, TX look for?

The top searched job categories for Lab Account Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Lab Account Manager jobs?

Cities near Austin, TX with the most Lab Account Manager job openings:

Medical Laboratory Technician/Medical Laboratory Scientist (Microbiology E/O weekend)

Arc

Austin, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

ABOUT AUSTIN REGIONAL CLINIC:
Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/.
PURPOSE
Under general supervision and following established laboratory procedures, performs routine medical laboratory tests for the diagnosis, treatment, and prevention of disease. This position may also perform phlebotomy functions. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.
ESSENTIAL FUNCTIONS
  • Responsible for specimen processing, test performance, and for reporting test results.
  • Arranges for pickup or delivery of specimens sent to reference lab or outside lab.
  • Maintains records that demonstrate that proficiency testing samples are tested in the same manner as patient samples.
  • Adheres to the laboratory’s quality control policies and documents all quality control activities, instrument and procedural calibrations and maintenance performed.
  • Recognizes factors that affect measurements and results and either corrects the problem or refers to appropriate personnel for resolution.
  • Recognizes alert/critical test results, informs appropriate personnel and documents.
  • Communicates information such as test results, normal ranges, and specimen requirements to authorized sources.
  • Demonstrates technical laboratory skills to students and new employees.
  • Assures that all remedial actions are taken whenever test systems deviate from the laboratory’s established performance specifications.
  • Ensures that patient test results are not reported until all corrective actions have been taken and the test system is properly functioning.
  • Responsible for administering testing according to policies and procedures.
  • Responsible for applying Total Quality Management (TQM) guidelines to laboratory processes.
  • Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
  • Regular and dependable attendance.
  • Follows the core competencies set forth by the Company, which are available for review on CMSweb.
  • Works holiday shift(s) as required by Company policy.
OTHER DUTIES AND RESPONSIBILITIES
  • May perform phlebotomy functions.
  • May conduct and/or assist Lab Supervisor with assessment reviews.
  • If qualified, performs high complexity testing only under the onsite, direct supervision of supervisor.
  • May assist Lab Supervisor with scheduling, timekeeping and approving time off for lab staff.
  • Performs other duties as assigned.
QUALIFICATIONS
Education and Experience
Medical Laboratory Technician (MLT)
  • Associate degree in Clinical Laboratory Science or MLT with completion of school laboratory training.
  • ASCP or AMT certification preferred.
  • Phlebotomy may be required.
  • Qualified as Testing Personnel as defined under CLIA.
  • Plate reading experience and Parasitology experience preferred.
Medical Laboratory Scientist (MLS/MT)
  • One of the following required:
    • Bachelor’s degree in a science related field and completion of a clinical laboratory science, or medical technology program from an accredited institution with one (1) or more years of experience in clinical laboratory (experience can include school laboratory training)

OR
    • Bachelor’s degree in science related field with four (4) or more years of experience in clinical laboratory.
  • Must be certification eligible (ASCP or AMT)
  • Phlebotomy may be required.
  • Qualified as Testing Personnel as defined under CLIA.
Knowledge, Skills and Abilities
  • Knowledge of laboratory policies and procedures.
  • Knowledge of CLIA regulations.
  • Strong attention to detail.
  • Ability to handle competing priorities.
  • Ability to work in a team environment.
  • Ability to analyze problems, manage conflict, and multi-task.
  • Excellent interpersonal & problem solving skills.
  • Excellent customer service skills.
  • Ability to engage others, listen and adapt response to meet others’ needs.
  • Ability to align own actions with those of other team members committed to common goals.
  • Excellent computer and keyboarding skills, including familiarity with Windows.
  • Excellent verbal and written communication skills.
  • Ability to perform job duties in a professional manner at all times.
  • Ability to understand, recall, and communicate, factual information.
  • Ability to understand, recall, and apply oral and/or written instructions or other information.
  • Ability to organize thoughts and ideas into understandable terminology.
  • Ability to apply common sense in performing job.

Work Schedule: Microbiology: Every other Saturday/Sunday 7:00AM-3:00PM + PRN
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.