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L3 Jobs in Washington (NOW HIRING)

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L3 information

What skills and qualifications are needed to thrive as an L3?

To thrive as a Level 3 IT Support Technician, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and usually industry certifications like CompTIA, Microsoft, or Cisco credentials. Familiarity with ticketing systems, remote management tools, and enterprise-level hardware and software is typically required. Strong problem-solving abilities, effective communication, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial for resolving complex technical issues efficiently and ensuring minimal disruption to business operations.

What are common challenges faced by L3 support engineers, and how can they manage them?

L3 support engineers often handle the most complex and unresolved technical issues that have been escalated from lower support tiers. A common challenge is diagnosing problems that do not have straightforward solutions, frequently requiring in-depth analysis and collaboration with development teams. Effective management of these situations involves strong troubleshooting skills, clear communication with stakeholders, and maintaining detailed documentation. Building strong relationships with other technical teams and staying updated on product changes are also crucial for success in this role.

What is an L3?

L3 typically refers to a 'Level 3' position within a company's job leveling system, especially in technology firms. It often indicates an entry-level or early-career role, such as a software engineer who has some professional experience but is not yet at a senior or specialized level. The responsibilities usually include writing code, fixing bugs, and collaborating with other team members under guidance. Exact duties and requirements can vary by company, but L3 roles generally serve as a foundation for further professional growth.

What is the difference between L3 vs Network Technician?

AspectL3Network Technician
Required CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentData centers, enterprise networksOffice, on-site client locations
Employer & Industry UsageIT service providers, large corporationsTelecom, IT support companies

Both L3 and Network Technicians often hold similar certifications and work in network environments. L3 roles typically involve advanced troubleshooting, network design, and configuration, often within larger organizations or data centers. Network Technicians focus on installation, maintenance, and basic troubleshooting. While their skills overlap, L3 positions usually require more experience and deeper technical knowledge, making them suitable for more complex network tasks.

What are popular job titles related to L3 jobs in Washington? For L3 jobs in Washington, the most frequently searched job titles are:
What job categories do people searching L3 jobs in Washington look for? The top searched job categories for L3 jobs in Washington are:
L3 jobs near you
Infographic showing various L3 job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 5% Part Time, 12% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

System Administration L3 - TS/SCI Poly required

Emtak LLC

Annapolis, MD • On-site

Full-time

Re-posted 27 days ago

Job description

Senior System Administrator L3
We are currently seeking an experienced Senior System Administrator to support a mission-focused environment supporting critical government operations. This position requires a strong Linux systems administration background, experience with virtualization and automation technologies, and the ability to operate in secure enterprise environments.
Required Experience
  • Fifteen (15) years of experience as a System Administrator (SA)
  • Bachelor's degree in a technical discipline from an accredited college or university required
    • Five (5) additional years of SA experience may be substituted in lieu of a degree

Required Certifications
  • Active Information Assurance Technical (IAT) Level II certification in accordance with DoD 8570.01-M requirements, or ability to obtain within six (6) months from start date

Required Technical Skills
  • Linux system administration
  • Containerization technologies
  • Storage management
  • KVM virtualization
  • Automation and configuration management tools such as Ansible and/or SALT
  • FreeIPA administration and support
  • Scripting experience using Bash, Perl, Python, or similar languages
  • SSP compliance and documentation support
  • STE/STN support experience
  • Cloud technologies and AWS experience

Clearance Requirement
  • Active security clearance required

Responsibilities
  • Administer, maintain, and troubleshoot Linux-based enterprise environments
  • Support virtualization, storage, and container platforms
  • Develop and maintain automation solutions for system deployment and configuration management
  • Support secure system operations in compliance with government security requirements
  • Assist with SSP documentation and compliance initiatives
  • Provide operational support for mission systems and secure communications infrastructure
  • Collaborate with engineering and cybersecurity teams to maintain system availability and performance

Preferred Qualifications
  • Experience supporting classified or mission-critical government environments
  • Strong troubleshooting and analytical skills
  • Ability to work independently in fast-paced operational settings
  • Administrative experience supporting Windows Domain Controllers, Windows Server environments, and/or Microsoft Exchange is a plus

Apply