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L3 Technology Jobs (NOW HIRING)

The Rockridge Group

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IT Support Specialist (L3)

South San Francisco, CA · On-site

$47 - $52/hr

TITLE: IT SUPPORT SPECIALIST (L3) Primary Responsibilities: * Serve as the escalation point for tier-2/3 support issues beyond the capacity of the existing support team * Work hands-on in Intune ...

Experis

$60/hr

As a L3 Genesys Support, you will be part of the Contact Center Operations supporting IVR and ... Willingness to learn and adapt to new technologies and processes. * Ability to work in a team ...

SysMind Tech

Teamcenter L3 Support

Cincinnati, OH · On-site

Teamcenter L3 Enable Skills-Based Hiring No Can we use Freelancer? Additional Details * Global Grade : C * Can we use Freelancer? : No * Named Job Posting? (if Yes - needs to be approved by SCSC)

Noblesoft Technologies

Windows Imaging L3

Atlanta, GA · On-site

Windows Imaging L3 Location: Atlanta GA Job type: Contract Required Skills: * The Imaging L3 role requires advanced technical expertise and hands-on experience with SCCM/MECM and Intune in enterprise ...

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L3 Technology information

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$109.5K

$125K

$139K

How much do l3 technology jobs pay per year?

As of Jul 21, 2026, the average yearly pay for l3 technology in the United States is $125,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an L3 Technology Specialist, and why are they important?

To thrive as an L3 Technology Specialist, you need advanced expertise in systems troubleshooting, network infrastructure, and in-depth technical knowledge, typically supported by a relevant degree and industry certifications like CompTIA, Cisco, or Microsoft. Proficiency with enterprise-level tools such as ticketing systems, network monitoring platforms, and virtualization technologies is often required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills in this role. These skills ensure prompt resolution of complex technical issues, maintain system reliability, and support seamless collaboration with both technical teams and end users.

What is the difference between L3 Technology vs Network Engineer?

AspectL3 TechnologyNetwork Engineer
CertificationsTypically Cisco, CompTIA, or vendor-specific certificationsSame certifications often required
Work EnvironmentDesign, develop, and implement technology solutions in corporate or tech environmentsMaintain and troubleshoot network infrastructure in various settings
Industry UsageTechnology, IT services, telecommunicationsTelecommunications, IT, enterprise networks

Both L3 Technology and Network Engineer roles often require similar certifications and work in technology-driven environments. While L3 Technology may focus more on advanced system development and integration, Network Engineers primarily manage and troubleshoot network infrastructure. The roles overlap in skills and industry usage, but L3 Technology often involves more design and implementation of complex solutions.

What is an L3 Technology job?

An L3 Technology job typically refers to a role that involves working with Level 3 (L3) technical support or engineering for technology systems, networks, or products. L3 professionals are responsible for handling the most complex technical issues, often after they have been escalated from lower-level support teams. They may also be involved in system design, troubleshooting, maintenance, and providing guidance on best practices or updates. L3 Technology positions are common in IT, telecommunications, and software companies, and usually require specialized expertise in the relevant technology.

What types of projects do L3 Technology professionals typically work on, and how do these projects contribute to overall business objectives?

L3 Technology professionals are often involved in advanced technical projects such as designing, implementing, and troubleshooting complex IT systems or infrastructure, typically providing high-level support beyond what Level 1 and Level 2 can address. These projects may include network upgrades, cybersecurity initiatives, cloud migrations, or developing custom technology solutions. By resolving critical technical issues and ensuring system reliability, L3 teams play a vital role in minimizing downtime and supporting business continuity. Their work often involves close collaboration with engineering, operations, and management teams to align technology solutions with organizational goals.
More about L3 Technology jobs
What cities are hiring for L3 Technology jobs? Cities with the most L3 Technology job openings:
What states have the most L3 Technology jobs? States with the most job openings for L3 Technology jobs include:
What job categories do people searching L3 Technology jobs look for? The top searched job categories for L3 Technology jobs are:
L3 Technology jobs near you
Infographic showing various L3 Technology job openings in the United States as of July 2026, with employment types broken down into 5% Locum Tenens, 18% Internship, 69% Full Time, 1% Part Time, 5% Contract, and 2% Summer. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $125,000 per year, or $60.1 per hour.

SOC L3 & Incident Response SME - CrowdStrike SIEM

TestingXperts Inc. DBA Damcosoft

Deerfield, IL • On-site

Contractor

Re-posted 4 days ago

Job description

Hello,

 My name is Sreeja and I represent TestingXperts Inc. TestingXperts is a Specialist QA & Software Testing Company, and an Independent Software Testing division of Damco Group, which is a leading IT Solutions and Services company working with Fortune Enterprises globally. Inheriting the virtues of job quality and optimal user satisfaction from Damco Group, TestingXperts aims at promoting the ethics of connected innovation, thereby seeding the integral values in our employees and achieving unmatched contentment in our clients. To know more about Testingxperts Inc., please visit our website www.testingxperts.com.

If you are interested in the opportunity listed below, please forward your updated resume along with current contact information, or perhaps you can recommend someone who would be interested in this position

Role                     : SOC L3 & Incident Response SME – CrowdStrike SIEM

Location             : Deerfield, IL 60015  (Onsite)

Experience         : 9+ Years

Role Summary

  • The SOC L3 & Incident Response SME is responsible for advanced threat detection, incident response, and SOC operations using CrowdStrike Falcon (SIEM, EDR/XDR). This role acts as the final escalation point (L3) for complex security incidents, leads investigations, drives containment and remediation, and continuously improves SOC detection and response capabilities.
  • The role requires deep hands‑on expertise in CrowdStrike SIEM, EDR/XDR, threat hunting, IR playbooks, and strong coordination with SOC, IT, cloud, and business stakeholders.

Key Responsibilities

  • SOC L3 Operations (CrowdStrike)
  • Act as L3 escalation point for complex and high‑severity security incidents.
  • Lead advanced investigations using CrowdStrike Falcon SIEM, EDR/XDR, and telemetry.
  • Perform deep analysis of alerts, logs, endpoint behavior, and attacker TTPs.
  • Validate and triage alerts to eliminate false positives and reduce alert fatigue.
  • Mentor L1/L2 analysts and provide technical guidance.

Incident Response & Threat Containment

  • Lead end‑to‑end incident response including: 
    • Detection, analysis, containment, eradication, and recovery
  • Execute response actions using CrowdStrike: 
    • Host isolation
    • Process termination
    • IOC blocking
    • Policy enforcement
  • Coordinate with IT, cloud, and application teams during incidents.
  • Drive post‑incident reviews, root cause analysis, and lessons learned.

Reporting, Metrics & Governance

  • Provide incident reports, executive summaries, and RCA documentation.
  • Track and report SOC KPIs including: 
    • MTTD / MTTR
    • Incident severity trends
    • Detection coverage and effectiveness
  • Support audits, tabletop exercises, and compliance reporting.

Collaboration & Stakeholder Management

  • Work closely with: 
    • SOC leadership
    • Threat intelligence teams
    • IT, Cloud, DevOps, and IAM teams
  • Act as a technical SME during major incidents and crisis management calls.
  • Support threat intel sharing and hunting initiatives.

Required Skills & Experience

Core Technical Skills

  • Strong hands‑on experience with CrowdStrike Falcon SIEM and EDR/XDR
  • Proven experience in SOC L3 / Incident Response roles
  • Deep knowledge of: 
  • Endpoint, network, and cloud attack techniques
  • MITRE ATT&CK framework
  • Malware, ransomware, and advanced persistent threats
  • Strong log analysis and investigation skills.

Security Operations Experience

  • SIEM detection engineering and tuning
  • Threat hunting and IOC analysis
  • Incident response lifecycle and forensics basics
  • Experience working in 24x7 SOC environments (rotation/on‑call)
  •  

Certifications (Preferred)

  • CrowdStrike certifications
  • GCIA / GCIH / GCED / GCIR
  • CISSP / Security+
  • Incident Response or Threat Hunting certifications