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Kronos Advanced Scheduler Jobs in Florida (NOW HIRING)

ShyftOff

Operations Manager

Tampa, FL · On-site

AHT, ASA, FCR, CSAT, NPS, occupancy, schedule adherence, shrinkage, forecast accuracy, and SLA ... Advanced Excel skills (pivot tables, index-match, advanced formulas); analytics or SQL experience ...

ShyftOff

Operations Manager

Tampa, FL · On-site

AHT, ASA, FCR, CSAT, NPS, occupancy, schedule adherence, shrinkage, forecast accuracy, and SLA ... Advanced Excel skills (pivot tables, index-match, advanced formulas); analytics or SQL experience ...

NCH

RN OR HSS at NCH

Naples, FL · On-site

WORK SCHEDULE: 10 Hour Day About HSS at NCH At Hospital for Special Surgery (HSS) at Naples ... We've built a state-of-the-art facility where cutting-edge surgical innovation, advanced ...

NCH

RN OR HSS at NCH

Naples, FL · On-site

WORK SCHEDULE: 10 Hour Day About HSS at NCH At Hospital for Special Surgery (HSS) at Naples ... We've built a state-of-the-art facility where cutting-edge surgical innovation, advanced ...

NCH

RN OR HSS ASC

Naples, FL · On-site

WORK TYPE: Full Time * WORK SCHEDULE: 10 Hour Day * Monday-Friday No Call About HSS at NCH At ... We've built a state-of-the-art facility where cutting-edge surgical innovation, advanced ...

NCH

RN Endoscopy Creekside

Naples, FL · On-site

WORK SCHEDULE: 8 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering ... NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide ...

Tenet Health

Physical Therapist- Inpatient

Delray Beach, FL · On-site

$1.5K - $2.0K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a member of our team, you will have the opportunity to work with advanced technology and be part ... Schedules all time off with supervisors approval. * Adheres to Kronos policy on properly punching ...

Tenet Health

Physical Therapist- Inpatient

Delray Beach, FL · On-site

$1.5K - $2.0K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a member of our team, you will have the opportunity to work with advanced technology and be part ... Schedules all time off with supervisors approval. * Adheres to Kronos policy on properly punching ...

Msmc

Service Desk Associate II

Miami Beach, FL

  • Medical

  • Life

  • Retirement

  • PTO

We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami ... Windows, Care Manager, Kronos, Order Entry, Lawson, Star, Physician Portal, etc. Demonstrates ...

NCH

RN Seasonal Endo DT Procedural

Naples, FL · On-site

WORK SCHEDULE: 10 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering ... Knows when to ask for assistance. • Follows hospital standards related to Kronos system. • ...

Msmc

Physician Office Manager

Miami Beach, FL · On-site

  • Medical

  • Life

  • Retirement

  • PTO

We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami ... Supports Practice by possessing a full understanding of scheduling, front desk, insurance ...

Delray Medical Center

Physical Therapist- Inpatient

Delray Beach, FL · On-site

$1.5K - $2.0K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Schedules all time off with supervisors approval. * Adheres to Kronos policy on properly punching ... advanced cardiac and vascular facilities, orthopedics, neurosciences, emergency care and weight ...

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Kronos Advanced Scheduler information

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How much do kronos advanced scheduler jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for kronos advanced scheduler in Florida is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.40 per hour, depending on experience, location, and employer.

What is a Kronos Advanced Scheduler?

A Kronos Advanced Scheduler job involves managing and optimizing employee schedules using the UKG (formerly Kronos) Workforce Scheduler system. Responsibilities typically include configuring scheduling rules, ensuring compliance with labor laws, forecasting staffing needs, and troubleshooting system issues. This role is essential in industries with complex workforce management requirements, such as healthcare, retail, and manufacturing. Strong analytical skills and experience with workforce management software are often required.

What are the typical daily responsibilities of a Kronos Advanced Scheduler?

As a Kronos Advanced Scheduler, your daily responsibilities include creating, adjusting, and maintaining employee schedules to ensure adequate shift coverage and compliance with labor regulations. You'll use the Kronos scheduling system to analyze staffing needs, manage time-off requests, and resolve conflicts related to employee availability. Collaborative work with HR, payroll, and department managers is common, as is providing technical support to team members regarding schedule-related inquiries. This role requires balancing operational needs with employee preferences, making your attention to detail and communication skills essential.

What are the key skills and qualifications needed to thrive in the Kronos Advanced Scheduler position, and why are they important?

To thrive as a Kronos Advanced Scheduler, you should have expertise in workforce management, employee scheduling, and data analysis, often supported by a background in human resources or operations. Proficiency in Kronos Workforce Central or Dimensions, alongside any manufacturer-offered certifications in Kronos Advanced Scheduler modules, is highly valued. Strong organizational skills, attention to detail, and effective communication abilities help you excel when coordinating complex schedules and liaising with diverse teams. These skills ensure the efficient use of labor resources, regulatory compliance, and seamless operations within organizations that rely on precise scheduling.

What are popular job titles related to Kronos Advanced Scheduler jobs in Florida?

For Kronos Advanced Scheduler jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Kronos Advanced Scheduler jobs in Florida look for?

The top searched job categories for Kronos Advanced Scheduler jobs in Florida are:

Kronos Advanced Scheduler jobs near you
Infographic showing various Kronos Advanced Scheduler job openings in Florida as of June 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $33,376 per year, or $16 per hour.

Operations Manager

ShyftOff

Tampa, FL • On-site

Full-time

Re-posted yesterday

Job description

About this role
At ShyftOff you'll sit at the center of our delivery engine. ShyftOff connects clients with flexible, high-quality US-based contact center talent on a platform that is designed to scale their workforce in just a few clicks. As an Operations Manager you'll own delivery for assigned campaigns, translating client requirements into operational execution. You'll be the operational owner who ensures the right agents are in the right seats, training resources enable quality, and operational signals are turned into timely, tactical decisions that protect SLA performance and margin.
What you'll own
  • End-to-end campaign delivery: own staffing outcomes, utilization, SLA compliance, margin, and day-to-day operational health for assigned accounts.
  • Agent matching & success: move agent 1099s through ShyftOff's pipeline and place the highest-quality agents on campaigns - balancing speed, fit, and quality to meet campaign demand.
  • WFM partnership: work closely with the Director of WFM to ensure shifts are picked up and intraday actions are taken so occupancy and adherence targets are achieved. You will own client-provided forecasting data to deliver perfect staffing.
  • Training & enablement oversight: ensure training materials and support resources (both ShyftOff and client-provided) are current, high-quality, and evolving. Keep client training up to date to satisfy agent performance requirements and maintains quality standards.
  • Quality & performance: own QA program inputs and outcomes - ensure QA frameworks, scorecards, and feedback loops are producing the quality required to meet client expectations.
  • Data-driven deployment: use data to interpret staffing accuracy, SLA compliance, occupancy, and other operational metrics - deploy and reallocate agent talent and resources to meet targets.
  • Platform partnership: partner with Product & Engineering to maintain platform efficiency and provide input for enhancements to WFM tools, QA platforms, knowledge management, and AI automation to improve productivity and reduce cost-to-serve.
  • Client partnership: run operational business reviews and proactively communicate delivery status, opportunities, and remediation plans to client stakeholders.
Client KPIs you'll align to
Typical client KPIs you'll manage toward include: AHT, ASA, FCR, CSAT, NPS, occupancy, schedule adherence, shrinkage, forecast accuracy, and SLA compliance.
What success looks like in the first 3 months:
  • Staffing accuracy and agent pool health strong enough to meet client staffing targets.
  • SLA compliance at or above client targets.
  • Clear evidence that training and support resources produce consistent quality outcomes.
  • Measurable improvements in CSAT/FCR or other client KPIs through improved talent placement and QA alignment.
  • Playbooks and processes that make deployments repeatable and reduce time-to-stability for new campaigns.
You'll thrive here if you have
  • 5+ years in contact center / BPO operations, with direct ownership of contact center service delivery and/or client outcomes.
  • 3+ years managing and collaborating across teams that include team leads, QA analysts, WFM teams, and agents with measurable performance outcomes.
  • Deep familiarity with contact center KPIs (AHT, ASA, FCR, CSAT, NPS, occupancy, shrinkage, SLA compliance, etc).
  • Hands-on experience working with WFM teams and WFM tools.
  • Strong ability to critically review and improve client-provided training and support materials.
  • Strong operational instincts and the ability to turn data into tactical decisions about where to deploy agent talent.
  • Excellent stakeholder and client communication skills - you'll present operational realities and remediation plans to clients.
  • Advanced Excel skills (pivot tables, index-match, advanced formulas); analytics or SQL experience is a plus.
Nice to have
  • Familiarity with NICE, Verint, Genesys, Five9, Talkdesk, Kronos/UKG, or similar stacks.
  • Experience with QA frameworks, accreditation programs, or training program design.
  • Experience with AI/automation or knowledge management platforms.
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About ShyftOff

Sourced by ZipRecruiter

Industry

Strategic planning consulting services

Company size

1 - 10 Employees

Headquarters location

Tampa, FL, US

Year founded

2020

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