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Kona Resort Jobs (NOW HIRING)

Santacruz

Director of Sales & Marketing

Kailua, HI · On-site

$126 - $154/hr

A premier oceanfront resort located on the Kona Coast of Hawai'i Island is seeking a Director of Sales & Marketing to lead the strategic direction and execution of all sales and marketing initiatives.

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CY Kona

Guest Service Representative, Full Time

Honolulu, HI · On-site

$13.25 - $16.25/hr

Guest Service Representative King Kamehameha Kona Beach Resort Courtyard by Marriott currently has an opening for a talented Full Time Guest Service Representative to share the aloha spirit and ...

Travel + Leisure Co.

$21/hr

A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning the resort units to include ...

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How much do kona resort jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for kona resort in the United States is $25.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.57 per hour, depending on experience, location, and employer.

What kinds of career growth opportunities are available at Kona Resort?

Kona Resorts typically offer a variety of advancement opportunities for motivated team members, ranging from supervisory roles in guest services to management positions in operations, food and beverage, or sales. Many resorts provide on-the-job training, mentoring programs, and the chance to cross-train in different departments, which helps employees develop a well-rounded skill set. Career progression often depends on performance, initiative, and interpersonal skills, making it possible to move from entry-level roles into leadership positions. Working at a Kona Resort can serve as a strong foundation for a long-term career in the hospitality and tourism industry.

What are the key skills and qualifications needed to thrive in the Kona Resort position, and why are they important?

To thrive in a Kona Resort position, candidates generally need experience in hospitality management, customer service, and tourism operations, supported by a relevant degree or practical work background. Familiarity with property management systems (PMS), booking platforms, and hospitality certifications such as CHA (Certified Hotel Administrator) are valuable assets. Strong communication, cultural sensitivity, and organizational skills help team members deliver memorable guest experiences and coordinate seamlessly across departments. These competencies ensure the resort maintains high guest satisfaction, operational efficiency, and a positive reputation in a competitive market.

What is a Kona Resort?

A Kona Resort job typically involves working at a resort in the Kona region of Hawaii, offering hospitality, customer service, and tourism-related services. Positions may include front desk staff, housekeeping, food and beverage service, maintenance, and recreation roles. Employees help create a welcoming experience for guests while ensuring smooth resort operations. Many roles require strong communication skills, customer service experience, and a friendly, professional attitude.

More about Kona Resort jobs
What are the most commonly searched types of Kona Resort jobs? The most popular types of Kona Resort jobs are:
What states have the most Kona Resort jobs? States with the most job openings for Kona Resort jobs include:
What job categories do people searching Kona Resort jobs look for? The top searched job categories for Kona Resort jobs are:
Kona Resort jobs near you
Infographic showing various Kona Resort job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $53,050 per year, or $25.5 per hour.

Business Operations Coordinator - Kona

Travel + Leisure Co.

Kailua Kona, HI

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 25 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 157 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 94%

    94% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 94%

    94% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees

Job description

Business Operations Coordinator - Kona
  • 75-6016 Kuakini Hwy, Kailua Kona, Hawaii, United States, 96740
  • Business Operations
  • Full Time
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We Put the World on Vacation

Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary

Accountable for performing all facets of the operations department to include tour reception, gifting and contracts in accordance with T+L Standard Operating Procedures. Promote a professional atmosphere for our guests, Sales & Marketing staff.

Essential Job Responsibilities

Responsibilities include, but are not limited to:

  • Greet and qualify touring guests. Collect and validate all guest information. Assign tours to Sales Agents and provide information to Sales & Marketing department as necessary. (15% time)
  • Provide exceptional customer service to all guests. Answer phones and guest questions in a professional manner. Assist property owners with contract questions or concerns. (10% time)
  • Distribute premiums to guests upon closure of presentation. Complete daily gift, tour and contract reconciliation in all systems. (20% time)
  • Data entry of all tour and gifting information into Central Reservations Systems / Epiphany system and running of reports. Prepare and balance cash, down payments, site stats for Contract Department (20% time)
  • File and secure all documents per procedures. Maintain Property Owner Information per PII and PCI standards (5% time)
  • Prepare Timeshare Sales Contracts for Sales Department and Property Owners. Assist Administrative Supervisor in support of Sales Staff. Preparation and maintenance of legal documents. (20% time)
  • Assist Supervisor to provide additional administrative support to internal departments to include Sales, Marketing, HR, and Resort teams (10% time)
  • Performs other duties as needed

Travel Requirements

  • No Travel required

Minimum Requirements and Qualifications

Education

  • High School Diploma

Knowledge and Skills

  • Computer Skills Required
  • Proficient in the use of the Central Reservation System (CRS) or EPNY(preferable)

Technical Skills

  • Proficient in Microsoft Word, Proficient in Microsoft Outlook, Proficient in Microsoft Excel

Job Experience

  • One year of general office experience
  • One year of customer service experience

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

Complexity

Level of decision making authority:
Coordinator may be required to make limited operational decisions when resolving owner issues or objections.

Level of autonomy:
Coordinators daily work will be verified daily, weekly and monthly to ensure accuracy and validation of all tour, gifting and contractual paperwork.

Impact of incumbent's decisions on the organization:
Coordinators decisions may cause commission delays, site revenue recognition delays, and delays in contract securitization, cost per tour and marketing payroll inaccuracies.

Supervisory Responsibility:
None

Scope/Financial Responsibility:
Coordinator is accountable to meet WCF Scorecard metrics, Accounting Deliverables, maintain Cost of Sales, Product Yield Management, and ensure adherence to T+L Standard Operating Procedures to secure the companys assets.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program

Compensation

Generally starting at $24.00 - $24.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to whats next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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