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KOI Outpatient Imaging Services Coordinator

Position Summary
Responsible for coordinating all administrative and support functions related to outpatient imaging services, including scheduling, registration, order processing, and insurance verification for X-ray, Fluoroscopy, Mammography, Dexa, Ultrasound, CT, MRI, Nuclear Medicine, and PET. Ensures accurate documentation and communication across all imaging modalities while delivering exceptional customer service.

Responsibilities
•    Complies with all Kootenai Health confidentiality and HIPAA standards
•    Functions as the communication center for outpatient imaging, coordinating between patients, technologists, radiologists, and referring providers
•    Obtains orders, imaging history, and medical necessity documentation as required. Verifies and transcribes imaging orders into EHR systems
•    Understands and applies modality-specific imaging order protocols; edits and verifies orders ensuring compliance with modality-specific protocols and troubleshooting discrepancies
•    Provides patients with detailed exam instructions and imaging safety screening documentation, such as safety questionnaires and prep forms
•    Ensures patient demographics and insurance information is maintained in appropriate EHR systems
•    Communicates basic financial policies pertaining to insurance coverage, collects copays, and self-pay payments
•    Familiar with standard concepts, practices, and procedures within the field
•    Relies on experience and judgment to plan and accomplish goals
•    Regular and predictable attendance is an essential job function
•    Performs other related duties as assigned
•    Competent to meet age-specific needs of the unit assigned

Requirements and Minimum Qualifications
•    High school diploma or equivalent preferred
•    2 years’ experience as a Health Unit Coordinator, Administrative Assistant, Scheduler OR an equivalent combination of related education and experience required.
•    Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred

Working Conditions
•    Must be able to lift and move up to 10 lbs
•    Must be able to maintain a sitting position
•    Typical equipment used in an office job
•    Repetitive movements

About Kootenai Health

Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.

As your next employer, we are excited to offer you:

• Comprehensive medical coverage, including fully employerpaid options for eligible fulltime employees, plus affordable plans for parttime staff. Benefits begin on the 1st of the month following 30 days of employment.
• Dental, vision, life, and pet insurance, with telemedicine and wellbeing resources available to all employees
• Tuition assistance after 90 days to support your professional growth
• Retirement plans with pretax and Roth options and employer matching from 3%–6%
• Competitive pay, plus night, weekend, and PRN shift differentials
• Awardwinning wellness program with coaching, financial wellness resources, and free or discounted access to fitness centers and premium wellbeing apps
• PerkSpot discounts providing access to thousands of exclusive deals in over 25 categories
• And an employee referral bonus program

Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!

Apply today! Please reach out to Grey Mora at tmora@kh.org or Front Desk 208-625-4620 or email careers@kh.org with any questions.

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.