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Knowledge Operations Manager Jobs in Warwick, NY

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Knowledge Operations Manager information

See Warwick, NY salary details

$31.7K

$64.8K

$121.1K

How much do knowledge operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for knowledge operations manager in Warwick, NY is $64,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $79,200.00 per year, depending on experience, location, and employer.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

Is a knowledge operations manager a high paying job?

A knowledge operations manager typically earns a competitive salary that varies by industry, location, and experience level. The role often requires strong organizational and technical skills, and salaries can range from moderate to high depending on the organization’s size and complexity.

What cities near Warwick, NY are hiring for Knowledge Operations Manager jobs?

Cities near Warwick, NY with the most Knowledge Operations Manager job openings:

Knowledge Operations Manager jobs near you

Operations Supervisor

Forward Air Corporation

Rock Tavern, NY • On-site

$74K/yr

Full-time

Re-posted 12 days ago

Job description


The Operations Supervisor is responsible for leading day-to-day activities across multimodal transportation, supply chain, and/or contract logistics operations, ensuring safe, efficient, and accurate execution of core service processes. This role provides direct leadership to frontline associates and is accountable for operational performance, safety, quality, and customer service within the assigned function, area, or shift. They drive productivity, adherence to standard work, and continuous improvement while supporting customer commitments and operational excellence goals. They play a critical role in problem-solving, process optimization, and issue resolution in fast-paced operational environments.
Compensation: $74,100 annually
Schedule: Monday-Friday 10pm-7am, onsite
Responsibilities
  • Supervise daily operational activities, which may include receiving, storage, picking, packing, shipping, dispatching, routing, yard management, or other logistics workflows.

  • Coordinate and prioritize work assignments for team members to meet service, quality, safety, and productivity targets.

  • Ensure inventory, freight, or equipment is handled, processed, transported, and dispatched safely, accurately, and on time based on operational needs.

  • Monitor workflow, resource utilization, labor allocation, and equipment usage to support efficient operational execution.

  • Ensure compliance with all safety, environmental, regulatory, and operational policies and procedures.

  • Promote and enforce safe work practices, lead safety observations, and actively support facility and/or fleet safety initiatives.

  • Ensure adherence to standard operating procedures (SOPs), work instructions, and change control processes.

  • Support audits and compliance activities related to quality, safety, customer requirements, or regulatory standards (such as OSHA or DOT).

  • Lead and support problem-solving activities related to service issues, quality defects, operational delays, process gaps, or customer escalations.

  • Participate in continuous improvement initiatives using Lean, Six Sigma, 5S, Kaizen, or similar methodologies.

  • Identify opportunities to enhance accuracy, efficiency, cost control, asset utilization, and service performance.

  • Respond to operational issues and service concerns in real time, making timely decisions to minimize disruption.

  • Escalate issues appropriately and collaborate with cross-functional teams such as transportation, planning, customer service, engineering, and quality.

  • Provide day-to-day leadership, coaching, and direction to frontline associates, supporting performance management and fostering a positive team environment.

  • Support training, onboarding, cross-training, and skill development for team members, including safe and compliant operation of equipment.

  • All other duties as assigned to meet evolving business needs.

Qualifications
  • Education: High School Diploma or General Education Development (GED)/equivalent required; Associate's degree (or higher) in Supply Chain Management, Business, Logistics, Transportation, or a related field preferred.

  • Certification/Licensure: Valid forklift certification/licensure (or ability to obtain before operating equipment) required, including operation of applicable material handling equipment (MHE) such as sit-down/stand-up forklifts, reach trucks, order pickers, pallet riders, or other specialized MHE as required by the site. Additional equipment certifications may be required depending on facility needs.

  • Experience: 3+ years of experience in warehouse, distribution, transportation, or broader supply chain operations, including supervisory or team lead responsibilities.

  • Demonstrated ability to lead and supervise frontline teams in fast-paced operational environments with a focus on performance management, engagement, and development.

  • Ability to communicate effectively in English (verbal and written).

  • Working knowledge of Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Enterprise Resource Planning (ERP), and reporting tools.

  • Familiarity with operational processes such as inventory management, order fulfillment, transportation dispatch, routing, or dock/yard operations.

  • Experience with Lean, Six Sigma, 5S, Kaizen, or similar continuous improvement tools or methodologies.

  • Exposure to quality, environmental, regulatory, or safety management systems (e.g., ISO standards, OSHA or DOT requirements as applicable).

  • Equipment: Ability to safely operate material handling equipment (MHE) such as pallet jacks, dollies, hand trucks, order pickers, pallet riders, conveyors, dock plates, dock levelers, sit-down/stand-up forklifts and reach trucks (with company-assisted certification/training), and/or other specialized MHE as required by the site.

  • Physical Demands: Extensive standing, walking, bending, stooping, kneeling, crouching, reaching, and twisting for 8-12 hours per/shift, with the ability to lift, push, pull, and carry freight up to 50lbs without assistance, with occasional lifting of freight up to 75lbs with assistance or mechanical aids throughout each 8-12 hour shift, multiple times per/week.

  • Environment: Ability to work safely around moving equipment, vehicles, and freight in a non-climate-controlled environment, including frequent exposure to temperature extremes (both hot and cold), occasional outdoor work and/or exposure to precipitation (rain, sleet, snow, etc.), regular exposure to moving equipment, vehicle traffic, exhaust, dust, and moderate to loud noise.

  • Demonstrated discretion and confidentiality in handling and protecting sensitive information.

  • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)

  • Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with occasional travel for related meetings/events.
  • #LI-onsite
  • #LI-MP3

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