Knowledge Operations Manager Jobs in Lebanon, PA

Distribution Warehouse Operations Manager

About Life at PetSmart 

Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be.

Our Distribution Centers are hiring full-time associates for multiple roles to support the day, night, and weekend shifts. PetSmart offers four 10-hour weekday shifts or three 12-hour weekend shifts.

Shifts vary by location. Below is an example of shifts within the Distribution Center:

Benefits that benefit you 

• 3 and 4-day work weeks
• Bonus eligible
• Health & Wellness Benefits
• 401k plan with company match
• Tuition assistance
• Associate discounts
• Paid time off
• Career pathing
• Development opportunities  

The impact you'll make 

As a PetSmart Operations Manager you will work as an integral part of our supply chain leadership team. You'll have the opportunity to work in several areas of the DC such as order fill, replenishment, services, or fish warehouse. Your primary responsibilities will include:

• Leading DC Operations Supervisors who manage teams of up to 30 associates in a behavior-based performance culture
• Talent development through emphasized by everyday performance management tools, systems, and resources
• Oversees daily planning, organizing and operations of a distribution center
• Balances workloads as needed to achieve production and delivery goals
• Effectively communicates daily goals, recognition, and areas of focus
• Skillful at leading teams in an ever-changing environment
• Coaches and leads supervisor team to follow policies and safety standards
• Effective talent management through interviewing and selecting talent
• Effectively communicates to senior leaders and across the business
• Utilizes software, data, and analytics to optimize operations, track production metrics and anticipate and solve opportunities

What we're looking for

• Passion for pets and people and the desire to grow a fulfilling career 
• 4-6 years of leadership experience
• High school diploma or equivalent preferred. 
• Apply basic instructions and procedures and responds to standard requests which may be written, oral, by headset or walkie talkie
• Ability to bend, twist, stretch, push, pull and carry and lift up to 50 pounds
• Comfortable alternating between standing, sitting and or walking for an entire shift which is typically 10-12 hours
• Willing and able to operate powered industrial and mechanical equipment including but not limited to reach truck, standups, dock stocker and pushcarts *proper training and safety standards are provided
• Work in various temperatures and noise levels
• Must be able to work in a fast-paced environment where priorities can change quickly

Do what you love 

We are delighted you are interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We are excited to hear your story and learn more about you! Apply Now! 

PetSmart is an Equal Opportunity Employer  

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.        

*This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/us/

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)   

The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law