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Knowledge Operations Manager Jobs in York, PA (NOW HIRING)

DuraServ Corp

Operations Manager

York, PA · On-site

Working knowledge of fleet management and DOT compliance requirements * Proficiency with Microsoft Office 365 for reporting, scheduling, and operational analysis * Valid driver's license -- job site ...

Leapros Skilled Trades

Operations Manager

York, PA

$75K - $90K/yr

The Operations Manager leads daily branch operations, overseeing multiple field crews, equipment ... Knowledge of state DOT traffic control standards and specifications. * Proficiency with Microsoft ...

Pretium Packaging

Operations Manager

Manchester, PA

$100K - $120K/hr

Strong knowledge of Lean manufacturing principles * Experience improving productivity, cost performance, and operational metrics * Ability to manage multiple priorities while maintaining attention to ...

Pretium Packaging

Operations Manager

Manchester, PA · On-site

Strong knowledge of Lean manufacturing principles * Experience improving productivity, cost performance, and operational metrics * Ability to manage multiple priorities while maintaining attention to ...

Guttman Energy

Operations Manager

Lititz, PA · On-site

The Regional Operations & Sales Manager plays a dual role in driving operational excellence and ... They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities and ...

Guttman Energy

Operations Manager

Lititz, PA · On-site

The Regional Operations & Sales Manager plays a dual role in driving operational excellence and ... They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities and ...

Foot Locker

Operations Manager

Camp Hill, PA · On-site

$85K - $105K/yr

The Operations Manager oversees the daily operation of the Distribution Center by leading and ... Knowledge of Lean Manufacturing or Six Sigma principles preferred * Demonstrated leadership ...

Foot Locker

Operations Manager

Camp Hill, PA · On-site

$85K - $105K/yr

The Operations Manager oversees the daily operation of the Distribution Center by leading and ... Knowledge of Lean Manufacturing or Six Sigma principles preferred * Demonstrated leadership ...

Pro Quality Cleaning

Regional Operations Manager

York, PA · On-site

$90K - $100K/yr

Role Description The Regional Operations Manager is a full-time, on-site role based in York, PA ... Knowledge of cleaning procedures, safety regulations, and proper use of cleaning products and ...

Worldpac

Branch Operations Manager

York, PA · On-site

Works closely with management team to learn all functions of Branch Management, including ... Willingness to learn new skills and gain knowledge about all aspects of the Branch operations.

New

Carvana

Operations Manager - York

York, PA · On-site

... daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all ... Knowledge of lean manufacturing principles. * Experience leading and developing associates.

Carvana

Operations Manager - York

York, PA

... daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all ... Knowledge of lean manufacturing principles. * Experience leading and developing associates.

Carvana

Operations Manager - York

York, PA

... daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all ... Knowledge of lean manufacturing principles. * Experience leading and developing associates.

Carvana

Operations Manager - York

York, PA · On-site

... daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all ... Knowledge of lean manufacturing principles. * Experience leading and developing associates.

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All JobsKnowledge Operations JobsKnowledge Operations Manager JobsKnowledge Operations Manager Jobs in York, PA

Knowledge Operations Manager information

See York, PA salary details

$30.5K

$62.5K

$116.6K

How much do knowledge operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for knowledge operations manager in York, PA is $62,452.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $76,300.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What are popular job titles related to Knowledge Operations Manager jobs in York, PA? For Knowledge Operations Manager jobs in York, PA, the most frequently searched job titles are:
What job categories do people searching Knowledge Operations Manager jobs in York, PA look for? The top searched job categories for Knowledge Operations Manager jobs in York, PA are:
What cities near York, PA are hiring for Knowledge Operations Manager jobs? Cities near York, PA with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you

Operations Manager

DuraServ Corp

York, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

DuraServ rating

7.4

Company rating: 7.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

137th of 277 rated repair and maintenance companies

Job description

ENGINEERING A FRAMEWORK OF EXCELLENCE.

THE SERVICE DEPARTMENT RUNS BECAUSE YOU RUN IT.

Build the system. Lead the team. Own the outcome.

DuraServ is looking for an Operations Manager who builds high-performing service teams, drives operational efficiency, and holds the department to the standard the business depends on.


The Service Department Is the Revenue Engine. You're the Architect.

DuraServ's branch service departments deliver commercial dock and door solutions to warehouses, distribution centers, and industrial facilities across the country. The technicians in the field are the face of the company — and the Operations Manager is the person who makes sure they're scheduled, equipped, trained, and accountable to the standard DuraServ's customers expect.

As Operations Manager, you own the full service department — backlog management, technician scheduling, fleet oversight, project execution, budget control, and personnel development. You're not just keeping the lights on. You're building a department that performs consistently, retains its best people, and improves every quarter.

If you build operational frameworks that outlast your direct involvement — and you want a role where the results are yours to own — this is it.

What You'll Own

The Operation

  • Manage day-to-day service department operations — scheduling technicians, dispatching work orders, managing backlog, and coordinating reactive service calls with urgency and precision
  • Oversee project execution from start to finish — ensuring planned work is completed on time, within scope, and to the quality standard the customer was promised
  • Manage fleet planning and maintenance, including monitoring Daily Vehicle Inspection Reports (DVIRs), identifying maintenance issues, and ensuring full DOT compliance
  • Prepare and manage the department budget — controlling costs, aligning spend with company financial goals, and maintaining the financial discipline that keeps the branch profitable

The Team

  • Supervise service technicians and department staff — setting clear expectations, providing consistent feedback, and holding the team accountable to performance and behavior standards
  • Build and execute individual development plans for team members — you improve the people, and the people improve the department
  • Drive employee retention through coaching, recognition, and a culture where high performers are protected and rewarded
  • Ensure all team members are adequately trained, properly licensed, and equipped to perform their roles safely and effectively

The Performance

  • Monitor and drive department KPIs — productivity, efficiency, quality of work, and regulatory compliance are tracked, reported, and improved continuously
  • Partner with branch sales leadership to ensure service capacity supports revenue commitments and customer expectations are met at every level
  • Maintain positive relationships with internal teams and external customers — you are the operational point of escalation and the standard-setter for how the department engages with the business


Who You Are

You don't just manage the work — you design how the work gets done. Your departments run better after you leave than they did when you arrived.

  • An operational architect — you see inefficiency as a design problem, not a personnel problem; you build systems that create consistency before issues surface
  • A people developer — your best technicians are better at their jobs because you invested in them deliberately; your team retention reflects your leadership
  • Financially literate — you manage a budget like it's your own money, evaluate P&L with fluency, and make resource allocation decisions grounded in data
  • A strong communicator — with technicians on the floor, sales partners in the branch, and customers who need a straight answer when something goes wrong
  • Mechanically informed — you don't need to be a technician, but you understand mechanical systems and DOT compliance well enough to lead the people who are
  • Process-disciplined — your scheduling is tight, your fleet documentation is current, your KPIs are tracked, and your team knows exactly where they stand


What We're Looking For

Required

  • Previous leadership experience is required — you have managed people, held them accountable, and developed them professionally
  • 5+ years of experience in service operations, field service management, or a related operational leadership role
  • Demonstrated ability to manage department budgets, control costs, and drive financial performance
  • Working knowledge of fleet management and DOT compliance requirements
  • Proficiency with Microsoft Office 365 for reporting, scheduling, and operational analysis
  • Valid driver's license — job site visits and 10% travel are part of this role

Preferred

  • High School diploma or equivalent required; associate or bachelor's degree preferred
  • Background in commercial door, dock equipment, mechanical services, or industrial field service
  • Experience with technician scheduling, dispatch, and work order management systems


What's in It for You
  • Competitive compensation commensurate with experience and scope
  • Full benefits package: medical, dental, vision, and 401K with company match
  • Company-provided life insurance, short-term and long-term disability
  • A department and team to build — with the authority and support to do it right
  • Visibility to branch and regional leadership — your performance directly impacts the branch P&L
  • National infrastructure and resources behind a local leadership role
  • A culture that rewards accountability, retention, and continuous improvement


A Note to the Right Candidate.

If you've been running a service department where the system works because of the processes you put in place — where your technicians perform consistently because you developed them deliberately — this is the environment that rewards that.

DuraServ's Operations Managers are the operational backbone of every branch. The quality of the service department is a direct reflection of the leader running it — and we look for leaders who take that personally.

Engineering a framework of excellence. That's not aspirational here — it's the expectation.

APPLY NOW — Operational Leaders Wanted.

Hit Apply. Tell us what department you've run, what you improved, and what your team looks like because of your leadership.

Please note: This is NOT a remote or hybrid role. On-site leadership presence is required.


About DuraServ

DuraServ is a national leader in commercial dock and door solutions, operating across the U.S. and Canada since 2001. Our branch service departments are the front line of every promise we make to our customers — and we hire leaders who understand what it means to be responsible for that standard.

DuraServ is an Equal Opportunity Employer.


NOTICE TO EXTERNAL RECRUITING AGENCIES & SEARCH FIRMS

DuraServ LLC and its affiliate businesses do not accept unsolicited resumes or candidate profiles from external recruiting/staffing agencies or search firms.

Any resume or candidate information submitted to any DuraServ employee — without a fully executed, written search agreement in place with DuraServ's Talent Management team — will be deemed the property of DuraServ LLC. No placement fee will be owed or paid, now or in the future, regardless of whether the candidate is subsequently hired.

Agencies seeking to be considered as an authorized vendor must have a current, countersigned agreement with DuraServ LLC prior to submitting any candidates. Agencies should not contact hiring managers, regional leadership, or any other DuraServ LLC employee directly.

DuraServ — Building Careers That Move Commerce Forward


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