Knowledge Operations Manager Jobs in Lansing, MI

POSITION SUMMARY: The ES Field Project Managers are responsible for exercising independent judgment and discretion while executing all aspects of field service project management duties at client sites/facilities. Responsible to ensure the successful acquisition, performance, and completion of projects. Serve as the point of contact to ensure that negotiated contractual requirements and work scopes are being met in the field. Responsible for health and safety on all aspects of field projects. Reviews field tasks and develops the safety procedures associated with the scope of work and regulatory standards. Assesses and validates all individuals working on the project have appropriate training and certifications. Ensures all customer specific health and safety procedures are followed. ES Field Project Managers are the main point of contact to escalate issues and reports daily activity and to ensure a safe, compliant, and profitable project. ES Field Project Managers manage resources to accomplish identified priorities personally or through onsite field service leads.
PRINCIPLE RESPONSIBILITIES:

• Actively engaged in all aspects of the project management duties including, but not limited to, contract management, quality control, project supervision, accounting, health & safety, and resource management.
• Responsible for managing all phases of proposal preparation and submission. Thoroughly reviews contracts and negotiated changes prior to contract execution to assure awareness of contents and requirements and ability to perform work.
• Performs work including, but not limited to, scope of work development, safety plans development, waste characterization, shipping, waste profiling and document preparation for field projects.
• Creates and tracks purchase orders to help monitor project spending and ensure all project budgets are balanced and achieving profitability.
• Coordinate proposal activities with proposal specialist and the assigned Territory Sales Executive.
• Works with Operations Manager and General Manager to ensure annual budgets are being met.
• Creates project invoices at job completion to be sent to customers. Ensures that invoices are reflected accurately as quoted to the customer and highlight any changes to the project scope and cost. Contacts clients to arrange payment on past due accounts.
• Develops and provides data and reporting to customers in a manner consistent with contract or purchase order specifications.
• Monitors subcontractor services for completeness or deficiencies. Communicates to ensure job safety requirements are being met. Reviews and negotiates change-orders.
• Works closely with sales team to propose customer solutions compliant with appropriate local, state, and federal regulations.
• Participate fully in marketing efforts in establishing new accounts, servicing existing accounts, and procuring new business opportunities.
• Responsible for assuring that all company-owned vehicles and equipment operate properly and safely and that required periodic maintenance and repairs are accomplished.
• Ensure that project cost reporting, revenue reporting and other financial data are accurate and submitted timely.
• Performs other, related duties as assigned or apparent.

QUALIFICATIONS:

• Bachelor's degree preferred.
• Some positions may require a bachelor's degree in Geology, Environmental Science or related field as required by customer contract.
• Knowledge of basic computer skills and Microsoft Office, including Excel, Word, and PowerPoint is essential.
• Knowledge of complex regulations specific to the environmental waste industry.
• Effective and professional communication skills.
• Strong customer service orientation.
• Ability to anticipate business needs and plan accordingly to ensure that equipment, employee, and fiscal resources are utilized in the most efficient manner.
• High level of analytical skill to develop a range of possible solutions to address a wide range of issues.
• Organizational skills.
• Ability to collaborate and encourage employee engagement.
• Good financial management and plan skills, ability to understand financial terms, budgets, tables, and reports. Ability to develop realistic, comprehensive plans to make efficient use of resources.
• Knowledgeable of current industrial safety practices and industrial hygiene.
• Competent in field-related work pertaining to industrial, construction, and environmental remediation situations.
• Must be detail oriented and possess technical aptitude.
• Ability to work under pressure, exercise independent judgment and select effective course of action while controlling resources and expenditures.

MINIMUM REQUIREMENTS:

• Knowledge and understanding of RCRA, DOT, TSCA, and other applicable regulations, typically gained through two or more years or progressively responsible experience in waste disposal, environmental site investigations, chemistry, or related field.
• Minimum 2 years-experience in field-related work or performing environmental site investigations.
• Valid driver's license.

Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)
• Benefits: https://jobs.republicservices.com/us/en/about-us/benefits
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services' commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.
ABOUT THE COMPANY
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2025, Republic's total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:

• Safe: We protect the livelihoods of our colleagues and communities.
• Committed to Serve: We go above and beyond to exceed our customers' expectations.
• Environmentally Responsible: We take action to improve our environment.
• Driven: We deliver results in the right way.
• Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
STRATEGY
Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
Recycling and Waste
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs.
Environmental Solutions
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
Sustainability Innovation
Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).
RECENT RECOGNITION

• Barron's 100 Most Sustainable Companies
• CDP Discloser
• Dow Jones Best-In-Class Indices
• Ethisphere's World's Most Ethical Companies
• Fortune World's Most Admired Companies
• Great Place to Work
• Sustainability Yearbook S&P Global