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Knowledge Operations Manager Jobs in Groton, CT (NOW HIRING)

River Valley Transit

Dispatcher

Centerbrook, CT · On-site

$25.50 - $27.50/hr

... knowledge of the location of streets, roads, and highways and the geographical conditions of the ... Notify Operations manager of known or observed safety or policy violations. Requirements

KOHLS

Assistant Store Manager

Old Saybrook, CT · On-site

$65K - $104K/yr

About the Role As an Operations Manager or Merchandising Manager you will provide oversight of ... knowledge and how to leverage Kohl's tools and resources ​ All manager roles at Kohl's are ...

Kohl's

Assistant Store Manager

Old Saybrook, CT

Ensure sound operational processes, including receiving and processing product, stockroom ... knowledge and how to leverage Kohl's tools and resources All manager roles at Kohl's are ...

Saalex

Operations Analyst II

Groton, CT · On-site

$110K - $125K/yr

Analyze complex organizational problems to improve the coordination and management of people ... Proposed personnel must demonstrate PWS relevant knowledge and experience with the principles of ...

Saalex

Operations Analyst II

Groton, CT · On-site

$110K - $125K/yr

Analyze complex organizational problems to improve the coordination and management of people ... Proposed personnel must demonstrate PWS relevant knowledge and experience with the principles of ...

Saalex

Operations Analyst II

Groton, CT · On-site

$110K - $125K/yr

Analyze complex organizational problems to improve the coordination and management of people ... Proposed personnel must demonstrate PWS relevant knowledge and experience with the principles of ...

US Department of the Navy

CYP Operations Clerk

Groton, CT · On-site

$19.61/hr

The purpose of the Child and Youth Program (CYP) Operations Clerk is to serve as a contact point ... Working knowledge of computer keyboard and Child and Youth Management System (CYMS) or equivalent ...

CNIC Careers

CYP Operations Clerk

Groton, CT · On-site

$19.61/hr

The purpose of the Child and Youth Program (CYP) Operations Clerk is to serve as a contact point ... Working knowledge of computer keyboard and Child and Youth Management System (CYMS) or equivalent ...

City Personnel

Property Manager

Charlestown, RI · On-site

$65K - $75K/yr

Daily Operations: Manage day-to-day property workflows, including leasing, occupancy tracking, and ... Compliance Knowledge: Solid understanding of HUD, LIHTC, Section 8, and Fair Housing regulations.

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All JobsKnowledge Operations JobsKnowledge Operations Manager JobsKnowledge Operations Manager Jobs in Groton, CT

Knowledge Operations Manager information

See Groton, CT salary details

$30.8K

$63.1K

$117.8K

How much do knowledge operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for knowledge operations manager in Groton, CT is $63,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $77,100.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What are popular job titles related to Knowledge Operations Manager jobs in Groton, CT? For Knowledge Operations Manager jobs in Groton, CT, the most frequently searched job titles are:
What job categories do people searching Knowledge Operations Manager jobs in Groton, CT look for? The top searched job categories for Knowledge Operations Manager jobs in Groton, CT are:
What cities near Groton, CT are hiring for Knowledge Operations Manager jobs? Cities near Groton, CT with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you
Dispatcher

Dispatcher

River Valley Transit

Centerbrook, CT • On-site

$25.50 - $27.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Job Description
Join River Valley Transit: Make a Difference in Middlesex County!
Are you looking for a career where your daily work genuinely improves your neighbors' lives and strengthens your community?
Estuary Transit District, operating as River Valley Transit, is the vital link connecting Middlesex County residents. We provide nearly 400,000 essential trips annually, ensuring access to jobs, crucial medical appointments, education, and shopping. When you join our team, you're not just taking a job-you're becoming a key player in community connectivity and a champion for residents.
Why Choose River Valley Transit?
Our employees are proud to know they are making a difference every single day. We are committed to recognizing that contribution by offering a competitive compensation package and unparalleled stability.
Your Outstanding Benefit Package
We believe in taking care of the people who take care of our community. In addition to competitive pay, our benefit package stands out:
  • Exceptional Health Coverage: Access the same comprehensive Health, Dental, and Vision benefits offered to CT state employees.
  • Secure Your Future: Enjoy an Employer-Paid Retirement Plan-a significant advantage that secures your financial future without requiring employee contributions.
  • Peace of Mind: Employer-Funded Life Insurance is provided for all staff.
  • Time to Recharge: Benefit from a Generous Paid Time Off Policy that recognizes the importance of work-life balance.

Ready to make a Tangible Difference? Apply today and start driving your career forward!
Position Overview
Patiently explains the service options available for a potential client (including information on transportation procedures): takes requests for transportation services from eligible clients and members of the general public (including explaining how clients can use the system); assists passengers with trip planning; handles scheduling, confirmation, and cancellation of trips; vehicles to shifts; maintains two-way communication with drivers throughout the day, and handles other clerical duties as assigned by the Road Supervisors, Director of Operations, Operations Manager or Executive Director.
Oversee drivers and their shifts to ensure compliance with routes, schedules and policies. Provide assistance with mechanical, routing or emergency situations. Prepare forms, maintain records, and files.
Work is characterized by the variety, complexity, and frequent public contact associated with the position. Considerable tact and courtesy are required as well as judgment in selecting and applying standard procedures and practices to specific tasks. Work is performed under general supervision and is evaluated by observation, conference, and the overall effectiveness and accuracy of duties performed.
Essential Job Functions
  • Take phone requests for transportation services from customers.

  • Assist customers with trip planning and scheduling based on: a) their physical condition, b) the unique features of the route system (including off-route scheduling) and Dial-A-Ride and c) detailed working knowledge of the location of streets, roads, and highways and the geographical conditions of the service area.

  • Assess the client's needs and handles scheduling, confirmation, and cancellation of trips. Ensures scheduled routing makes sense in regards to timing and geographical direction.

  • Meet and/or exceed ETD customer service and dispatching standards and assist the Operations Manager to respond to road call emergencies and vehicle accidents; assist in meeting ETD's vehicle emergency service standards. Operate the buses in service in an emergency situation.

  • Communicate with drivers as necessary.

  • In conjunction with the Lead Dispatcher, insure that vehicle service hour records (including driver manifest reports and logs) are accurate and up to date.

  • Prepare client intake forms and files, trip records and complaints/suggestion files.

  • Type necessary reports, forms, and correspondence as needed.

  • Manage the direct collection of all fares and insure that the cash collection and reconciliation meets the standards established by the District.

  • Take and successfully pass a drug test for pre-employment, as well as at random, reasonable suspicion, and post accident drug and alcohol tests as deemed appropriate by the District's current approved drug testing policy.

  • Monitor work environment for safety standards and potential hazards. Notify DER of need for a reasonable suspicion drug test. Notify Operations manager of known or observed safety or policy violations.

Requirements
  • Courteous, friendly, personable demeanor. Orientation toward customer service ("interest in helping customers").

  • Working knowledge of county, state, and federal statutes pertaining to public transportation (or demonstrated ability to learn them).

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