Knowledge Operations Manager Jobs in Griffin, GA

What’s Under the Hood: DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas.

In short, the Reconditioning Center Operations Manager is responsible for assisting in the management of all aspects of the Reconditioning Center; including bottom line management, workflow, performance management, and quality assurance resolution.

The Operations Manager must be able to meet goals and make sure that all vehicles purchased at auction meet our standards and are able to come with the 3 year/36,000 mile warranty we supply our customers before they are sent to our retail stores for final sale.

In long, the Reconditioning Center Operations Manager is responsible for:

• Ensure the dealerships are constantly supplied with a sufficient variety of high quality vehicles to meet their sales demand.
• Achieve bottom line management objectives through the effective management of the Reconditioning Center team, operating expenses, efficiency, quality, and productivity.
• Work with regional management and buyer team to establish supply chain goals.
• Complete recruiting, screening, and hiring of the Reconditioning Center team members using methods designed to reduce turnover and improve performance.
• Hold regularly scheduled meetings with all Reconditioning Center staff.
• Ensure Team Leads are effectively training and developing their direct reports.
• Evaluate Reconditioning Center team performance and give feedback constantly, regularly, and in a timely manner based on both observations of performance, behavior, and a review of performance statistics.
• Assist in the completion and conduct of performance evaluations.

• Master of managing.
• Effectively manage and work with all levels of employees and customers.
• Takes a hold of the wheel.
• Will take initiative and be comfortable doing so.
• Quality decision maker.
• Ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
• Listeners…Not Hearers Seek to understand, do not hear to reply.
• A mind for the details.
• Plays well with others.

• High School Diploma or equivalent, college degree in business or vocational/technical school. Any equivalent combination of experience, training, and/or education which fulfills the requirements of the position will be considered.
• 4+ years managing a minimum of 15 employees or more.
• Must demonstrate the ability to effectively manage and work with all levels of employees and customers, and work in conjunction with various corporate groups to achieve corporate and ground goals.
• Valid driver's license, good driving record.

• 5-7 years total automotive repair experience.
• Supply chain management.
• Must be able to communicate in English to ensure effective performance of the position in a safety-sensitive/technical environment.

Medical, dental, and vision. DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top‑tier healthcare coverage.

401(K), Company paid life insurance policy, short and long-term disability coverage.

Growth Opportunities. DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

Tuition Reimbursement.

Wellness Program. Includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities.

Competitive pay across the organization.

Consistent Work Schedule. Closed on Sundays to give employees valued time. No Weekends, No Problems. Paid Time Off for all full‑time roles includes wellness days, holidays, and other time off.

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer.

This is a safety sensitive position.