Knowledge Operations Manager Jobs in Concord, NH

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

Get fit, help others, and have fun! We have your ultimate dream job when you join the Orangetheory Fitness team.
Who we're looking for:
We need Sales Managers who can unlock the power of the Orangetheory workout for others! This means bringing new people into the studio, talking with them about their goals and helping them along their fitness journey. As a Sales Manager, you are energetic, goal-oriented and persistent. Whatever issue may arise, you remain confident, reliable and solution-oriented.
Why Join Us?

• Career Growth: Internal promotions are part of our culture! Blaze a trail into management roles like Multi-Unit Sales and Operations Managers and beyond! We're not just a brand; we're a launchpad for your career trajectory.
• Benefits: We offer medical, dental, and vision insurance. Secure your future with access to our 401(k) plan and earn $250 for every successful employee referral.
• Work/Life Balance: Put your mental well-being first with free counseling services. Find harmony between work and life as you enjoy exclusive employee discounts on Orangetheory classes, and a plethora of entertainment and travel perks.
• Community: Join a tribe of like-minded individuals dedicated to making a difference. Forge lifelong connections with teammates and members, spreading positivity both in and out of the studio through community events and charitable initiatives.

Role Responsibilities/Duties

• High focus on lead outreach, conversion and generation
• Greet everyone who enters the studio with enthusiasm, energy, and knowledge
• Give studio tours
• Sell memberships to help the studio thrive and meet monthly goals
• Follow up with prospective members
• Handle member concerns in a professional and objective manner with the goal of resolution
• Participate in marketing and outreach events and initiatives
• Work with manager to hit monthly KPI's
• Cross-train with Operations Manager to help with facility issues (e.g. maintenance and cleanliness of studio)

Personal Attributes:

• Strong sales and communication skills
• Attention to detail and ability to establish effective working relationships with both prospective and existing members
• Multi-tasker with minimal supervision
• Proven flexibility and willingness to handle various tasks independently and to meet deadlines
• Provide excellent customer service
• Passion for sales and fitness

Qualifications:

• High School diploma or equivalent required.
• 1-2 years of sales experience, preferably in the fitness realm.

What does success look like?
Success for the studio:

• First 30 days: Hitting revenue (budget) target
• Second 30 days and beyond: Exceeding revenue (budget) target

Success by role:

• Sales Manager
  • Studio hitting (if first 30 days) or exceeding (if second 30 days and beyond) revenue (budget) targets
  • Great inter-departmental communication/collaboration
  • And achieving new join target #s

Our Mission:
To unlock your full potential through inspiring, motivating, and extraordinary moments. Vision: To become the ultimate wellness powerhouse, fueling everyday life with boundless energy and vitality.
Values:
Happy. Hungry. Humble. Healthy. Human.
About Empire:
Established in 2013, Empire Portfolio Group™ is not just a company; it's a revolution. Headquartered in the vibrant heart of New York City, we own, operate, and support over 140 Orangetheory Fitness studios across multiple states.
Join the Movement:
Empire Portfolio Group is an equal opportunity employer, championing diversity and inclusion in every aspect of our operations. We believe in fostering an environment free from discrimination and harassment, where every individual has the opportunity to thrive.
If you're ready to unleash your potential and make a difference, come soar with us
Ready to embark on this thrilling journey? Apply now and let's shape a brighter, healthier future together!
Compensation: $18.00 per hour
Jobs That Make a Real Difference
About Us
Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.
Our Philosophy
For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE
Diversity, Equity and Inclusion
Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. to see more about Diversity, Equity and Inclusion at Orangetheory.
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee's employees. If I am hired to work at an independent franchisee's studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee's privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please .